Mattresses & Beyond

This place has a good collection of spring mattresses but not very many memory foam ones (they have some traditional, soy and latex foam mattresses but not anything I liked). For very high quality mattresses I would go elsewhere, but for low to mid/​high quality mattresses this store is fine.
The sales associates are great. I dealt with 2 different people, and they were both pleasant and courteous. They tried to help me find a bed I liked rather than just sell me something, and were very accepting of how long I laid down on each mattress for. I also needed a mattress delivered the next day and they clearly pointed out what was in stock and what wasn’t. One sales rep also did a good job juggling two consumers at once which I thought was difficult. Most importantly, they are not pushy.
I did not buy a mattress from here so I can’t speak on the price negotiations, but I assume they would go smoothly.

After hitting up Art Van across the street and Art Van Pure Sleep next door I stopped in here. It’s a pretty unassuming little place and the selection isn’t huge but the service was really friendly and I liked the salesman’s personality. Tarik took care of me, walking me through the store and explaining what he had, how each mattress compared, explained the warranties, delivery and removal, available financing and answered any questions I had. I never felt like he was rushing or strong arming me and when I was done looking I said that I needed to think on my decision for 24 hours which he was happy with and told me to take my time. I came back in the next day and purchased the mattress I was considering and they delivered it within the next two hours and took my old mattress away. It couldn’t have been more painless. I’d highly recommend checking into this place if you’re in the market for a new mattress.

Great place. Family owned; support your local small business.
Wide selection of products and prices. Best thing is they stand behind their products. Bought a king mattress from them 3.5 years ago (it had a 10-​year warranty) and it was defective. They came out saw the defect and are giving me a new, free mattress! Nice to know they care.

OK, so I just bought a house last week. On moving day, the movers go to take my queen sized box spring up the stairs of my bungalow home, and bam… long story short, it wasn’t going to go. This being stressor number 9,999,991 in the home buying process, I just shook my head and stared blankly. The movers suggested that I either chainsaw my box spring in half (for real) or go get a split queen. Even though we’ve been basically hemorrhaging money during this whole process, we opted to save the chainsaw for another day, and get a new box spring.
We just got in the car and drove up Woodward, figuring we weren’t going to have any luck, since split queens aren’t too common.
We took a chance and pulled into Mattresses and Beyond. The sales lady, Robin, is very friendly and greeted us right away. I asked her if she happened to have any split queens and she asked «did you just buy a bungalow» when I just laughed and nodded, she asked «Berkley, or Royal Oak?».
I knew that I was in good hands.
Since this is a common problem in the area, Robin told us that they always keep one or two on hand. Excellent. She also told us that she could have it delivered in less than an hour. Amazing (since we’d spend the following days waiting for cable men, plumbers, and various delivery men with windows spanning from 4 – 6 hours).
Not only were they there with the box spring in under an hour, they were courteous and polite.
Just when my fiancé and I were talking about how lucky we were to find the box spring and have it delivered on our first try and within an hour, there was a knock on the door. The delivery men came back to take the mattress up the stairs for us! SO NICE! The mattress still has another year or two left in it, but when it’s time for a new one, I wouldn’t even consider looking anywhere else, and I wouldn’t recommend you do either!
Oh, and a sidenote. They don’t take back old beds because they don’t want to contaminate new beds being delivered with bedbugs from old beds. That made me feel very, very good.