Scarlett Rose Aveda Salon In Hamptons

We booked two pedicure appointments. When we sat down, the technician asked if we would like the special pedicure. I replied «No, the simply pedicure that is 30 dollars on your menu». She said okay. We had what seemed to be a very standard pedicure (wash, file, scrub, and paint). Upon checking out, the registrar billed us for 90 dollars. I contested that it should be $ 60 per their menu, and she argued that we recieved a «special» pedicure. I explained that we had turned down the special and clearly asked for the simply but she refused to take responsibility, calling this a misunderstanding that we would have to pay for. The technicians had already left so we could not consult them. I’m the type of person that becomes uncomfortable arguing over money, so paid to avoid embarrassment but will never return and discourage others from getting rooked by these people.

most incompetent salon ever!!! went there for a hairdresser named MARY, thank god shes gone and went around the corner to Sean Edison salon. already been there and not only do I feel comfortable the owner is on the ball, unlike the one at scarlett rose. i was there one day when Mary actually had to go home and get a product to do another client because the salon wasn’t stocked. very unprofessional !!! then the salon owner Annie was trying to make it look like it was the hairdressers fault. iv’e seen her do that before… staff acted like they were doing you a favor, the manager/​assistant walked around like she was half dead, and im sorry but she wore clothes that didn’t even fit her
style for a salon! I witnessed appointment screw ups and some very frustrated clients, owner didn’t look like she knew what she was doing when confronted with another unhappy client who had to have her hair fixed (one side longer than the other, and colr had to be corrected) AND IT WAS DONE BY THE OWNER… she looks new to the business, no confidence. surprised shes still in business. all I can say is im glad I met MARY and am glad shes with the other salon. wont be goin back to scarlett rose again!

Never saw licenses displayed. Don’t think manicurist was very experienced. Didn’t feel clean!

Certainly had a good experience with hair stylist. But I did notice a bit of an attitude like many Salons in sag harbor. Hope they improve!

The eyebrow wax I got at Scarlet Rose was the most amateurish ever. Never has anyone made less of an effort than the woman at that spa.
The technician assigned to me had the crazy over-​plucked, unshaped brows that make you wonder if they own a mirror; I actually almost told the owner no way when I saw her walking towards me. It’s a strange reflection on a spa to have such a poorly groomed staff member. But I decided to be very clear in stating what I wanted and didn’t want for my eyebrow wax.
Rip, rip and that was it. No tweezer clean up or even brushing the brows into place to see if there were strays. No wax on top or in between the brows, nor asking if that was wanted. Two pieces of wax for $ 18 — I’ve gotten more thorough waxes for $ 8 at Pinkys. I did mention this to the owner, who supported the tech’s technique and judgment. Ok, but 4 days later I’m pulling out what she didn’t.