I ordered a BLT with avocado but that was too difficult for the«chefs» at this place… they forgot the lettuce and the tomato not once, not twice but 3 times! Apparently if you phone in an order and don’t stand over them as they construct your sandwich you’re gonna get screwed. Even when you do babysit em… the sandwich still sucks… they don’t heat the bacon enough and they just seem clueless. Won’t return. Oh and i’m not an idiot… the 3 messed up order were placed by 3 different members of my family. I learned after the first sandwich.
Lindsey E.
Évaluation du lieu : 3 San Clemente, CA
I work nearby this location and I go once or twice a week as it’s very convenient for me and they’re open till 10pm. The customer service could definitely be improved but you get what you pay for, $ 5-$ 10 service. It usually depends on the day honestly, I’ve had the same person make an incredible sandwich while smiling and interacting with me and the next day not even look at me. Everyone has good and bad days I suppose. The food is average subway food. I prefer it over the nearby options such as burgers etc. If they stepped up their customer service just a little this could be a way better establishment. I must say though it is ALWAYS very clean inside which is nice.
Amanda C.
Évaluation du lieu : 1 Orange, CA
Horrible customer service. Seriously why is it so hard to be polite? The older short Hispanic woman who was working the register was completely rude, even after my coworker complimented her and tried to make small talk. I won’t ever be coming back. There are way to many subways to settle for this one!
Greg b.
Évaluation du lieu : 1 San Clemente, CA
I walked in on some kind of drama going on between an employee and another customer. I tried to mind my own business but the employee tried to drag me into it with my opinion. The customer asked me what I would do if I was being treated like that. I advised customer to call a corporate line and do not shop here anymore. She says she works next door and the employee makes fun of her. I did not catch the entire thing just thought it was very unprofessional of the employee to get me involved. I just came in for a sandwich. I got my sandwich and it didnt taste that good.
Al Z.
Évaluation du lieu : 4 San Clemente, CA
I love subway ! Thats is it… I like their Spicy Italian sandwich ! and the service is awesome.
Hutch H.
Évaluation du lieu : 4 San Clemente, CA
I am astounded by a couple of the negative reviews right below mine. «She didn’t smile or seem like she enjoyed making my sandwich.» Did I seriously just read that? IT’S…SUBWAY! You going to have to spend at least another $ 30 on your lunch if you need your food server to reinforce your entitlement issues. How about this one, «I got all the way home before realizing she put chicken breast instead of turkey.» Gee, you know why they never screw up my sandwich? BECAUSE I WATCHTHEMMAKEITAS I TELLTHEMEXACTLYWHAT I WANT! I actually patronize various Subways as a fairly a healthy and economic fast food alternative not only for lunch but for breakfast too. If you haven’t tried the breakfast definitely check out an egg white, ham, and pepper jack on flatbread loaded with veggies and spicy chipotle or siracha sauce. It’s delicious and just over $ 4 with a drink. This particular Subway probably listened to the less ridiculous negative reviews and made some material changes. They now have opened the restroom to customers. The produce always looks fresh, and I’ve never had any problem with the staff. Don’t be fooled by some of the recent nay-sayers on this feed if you want to get your $ 5 footlong on.
Janet T.
Évaluation du lieu : 2 Rosemead, CA
«It’s really hard for me to find a Subway with good customer service!» FOOD: Not bad for the price of course ;) I ordered the cold-cut foot long with toasted flat bread, she double wrapped it too! It was good and filling for my road trip to San Diego! SERVICE: She didn’t smile, she didn’t seem like she enjoyed making the sandwich or working there… TIME: Went there around 8pm, no crowds & I was the only customer! «Won’t be going back, back, back because it’s too far, far, far from L.A.!»
Sam S.
Évaluation du lieu : 1 Irvine, CA
Worst subway I have ever been to, they have the worst customer service, I walk in and ask for a turkey breast and they give me a chicken sandwich instead and by the time I realized it I was already home, so I took the sub back and told the lady that served me that I got the wrong sub and instead of a plain sorry she gives me attitude and when I ask for the management guess what she is the f***in manager…
Jacqueline G.
Évaluation du lieu : 2 San Diego, CA
This location is just off the 5 Freeway if you’re looking for something quick and not as unhealthy as the McDonald’s that long the same street from this Subway. First off, there is no restroom for this specific location. Really odd given its in a plaza and you would think other motorist would stop along their drive North. It is a clean store for the most part but the specific employee was sloppy when building our sandwich. I have to say he needed to cut the bread a little better. Also, the ingredients need to be packed in better so it is not preemptively going to fall out when attempting to consume it.
Jennifer L.
Évaluation du lieu : 3 Ladera Ranch, CA
You can only eat subway so many times before you get sick of it! Luckily they keep adding new items to their menu so I am not completely sick of it… YET! The chopped salads are a newer item and they are good especially if you ask for double meat. Breakfast items are yummy and somewhat healthy. I like how they have calorie counts on all their items but it’s a little vague… example: a breakfast sandwich is anywhere from 120 to 800 calories… lol. This location gets pretty busy around lunch time, sometimes the line is outside the door. When it gets busy there is usually someone that comes out from hiding in the back to help make sandwiches… nothing worse then getting stuck behind the office assistant ordering sandwiches for the whole office! The employees are good at getting the line moving. And the peanut butter cookies are to die for… for 2 cookies for 1 dollar who can resist?
Sukhraj B.
Évaluation du lieu : 4 Orange, CA
I hearby make no rules about what I review. If it’s Unilocal,I’m going to give it my 2 cents. Moving on. Forgot my lunch once again. That’s what happens when you wake up an hour before work. Luckily I found this Subway and I agree with the first and only reviewer thus far, Steve S., that this place is run by gossipy Latin women with poor customer service but hey, my sandwich still turned out great and the ingredients were fresh. I didn’t like that it was packed and tiny though but that happens to be the case at any Subway I go to. I tried the raspberry cheesecake cookie today and LOVED it. I hope it’s not for a limited time because that’s like the best cookie they have even though the others are pretty good too. Either way, not bad if you can overlook the women.
Steve S.
Évaluation du lieu : 1 Charlotte, NC
I’m a fan of Subway; probably the healthiest fast food you’re gonna get. However, AVOID this one at any cost. Unfortunately, it’s the closest one to my house, so I have to venture out a couple of extra miles to get a decent sandwich. This Subway’s employees are all gossipy Latin women, who don’t shut up from the time you walk in until well after you leave. They gossip to each other in Spanish while they make your food, and the three times I’ve visited this one, I’ve had to correct at least one screw-up before they ruined my sandwich for me. They don’t pay attention to what they’re doing, and don’t care about the quality of the food they’re making. They just want you out of there so they can continue talking crap to each other.