Sammy’s Woodfired Pizza

Server Javier J. totally ignored me and just ship me up when I asked for gluten free hummus ate. He served me flat bread, and I asked where is the lettuce and he said it’s still gluten free. However, I review menu again, because I felt like an idiot and sure enough it’s only gluten free with you order with lettuce cups. Never again.

1 star because the manager HEATHER was great!!! On the other hand… SERVICE SUCKED. To start, when we got there, the hostess offered us a booth that was being cleaned. Perfect. Then, a couple she previously walked to a table that decided they no longer wanted that table, was offered our booth by the same hostess. Our server, ESTELLA, was horrible. She did the standard of drinks and bread, and then our order. That was where her service stopped. We sat for 45 minutes before our overcooked pizza that was topped incorrectly came out. I asked why it took so long and how when we ordered a pizza and a salad, how was the pizza was ready before the salad. She quickly said that more salads are ordered than food, and walked away. I went and spoke with the manager who had great customer service skills, and she was receptive to my comments. She said she advised the server to give us an appetizer in the beginning due to the table mishap, nope, no appetizer offered or brought out. 56 minutes later, we left. Coke, 1 water, and bread (which the server never once apologized for the delay or asked if we would like more bread). So with that, we left. I told the server quietly that the service was terrible, and her response was «Okay, bye», and she walked away. Hopefully she loses her job and chalks her terrible attitude and service up to experience. So that being said, if you want a Pelican Bay prison lunch of water, soda, and bread, go to this restaurant. If you want good service, go anywhere but here. Literally, anywhere.