Brooks Brothers Black Fleece

LOOOOVVEE! THIS PLACE! The customer service is absolutely the best, the manager is incredibly stylish and helpful, he knows what he’s doing …Thank you for helping me put my outfits together. I LOVE what I got!

I can safely say, it is one of the best men’s high end clothing stores in San Francisco, hands down.

Probably the most epically awesome and chill customer service I’ve ever had buying clothes. Here’s what happened — found some cool sneakers, trousers, and shirts but needed hemming and I was about to leave on a trip. So Nathan offers to come and and meet me at 7pm the next day in my neighborhood after I get out of corporate servitude. And he did. Free of charge. SO COOL. I mean seriously who does that. I understand it’s a new staff and they are trying to really be nice to customers. Well it’s freaking working. Excuse me while I tweet out that there’s a dope men’s clothing spot on Fillmore, on the fancy/​quirky side, with the friendliest staff ever.

Nice garments, obviously, but with terrible service, or lack of service, who cares.
My wife an I popped in the store to see whats happening this season. We were totally ignored by the staff of 3 (for a store of a few hundred square, there is no excuse for that).
The only other shopper in the store walked out, and the staff collectively made fun of her for asking about «a pair of shoes from last season». Shame on her right? Last season… come on.
Im sorry that we were in denim and tees, next time I will be sure to wear my tux in the store, maybe that will get a moment of respect.
Anyone can offer nice clothing. I would rather spend my money where experience matters.

My partner and I are getting married in the spring. We are one part girly girly and one part not so girly girl. She knew she’d want to wear a suit but it’s a disaster out there trying to find a suit for a woman that doesnt make you look like youre going to a board meeting. Unfortunately there seems to be a lack of well tailored clothes that meet in the middle between timeless and hip… and not like a girl playing dress up in her dads clothes.
We found the perfect solution at Black Fleece and have been working with Maggie from the moment we walked in, throughout the tailoring process and with purchases we’ve made since then. She always remembers us and the details we spoke about during our last visit. I have found the staff here very approachable, which isnt always the case in higher end stores… and by the way, I dont really have the budget to support shopping here on a monthly basis. These are TREAT purchases for me so when I come here im not doing a Julia Roberts Pretty Woman movie montage. I ask a bunch of questions and go back and forth about whether Im going to buy something. And many sales people have no patience for these shenanigans so the staff at Black Fleece have been impressive in this area.
***I’m sorry I don’t recall the name of the tailor on staff here, but he is very very very good at what he does and has a vision and great interpretation. bravo to him as well***

Walked into this store during the Fillmore Jazz Festival… I don’t know if it was that the employees were tired of random people just walking in and touching their $ 195 t-​shirts and $ 295 polos, but they were very rude… Actually, rude would be a good word had they actually said something or acknowledged my and my wife’s presence. Instead I was treated like a gust of wind, not asked whether I was interested in anything I was looking at or whether I wanted to try something on.
And I was not dressed down, unless you count a nice Goorin Brothers fedora, Morgenthal Fredericks glasses, nice jeans and whatnot as being «dressed down»…
Oh well, one less place to spend money.

Been ordering Black Fleece online for a while as I’ve been in school in Indiana. Finally got a chance to stop by in store. Was looking for a pair of Alden Longwings from a little while back and fortunately there was a pair in my size. Ended up picking up a pair of C&J bucks as well on super sale.
Great service over the phone and in store (Robert and Matthew)!

I am a 5’2″ man who with a weight of about 115lbs… basically it is impossible to find clothing which will fit me, let alone beautifully designed clothing. I have been a client of Brooks Brothers for over 10 years (exclusively in their children’s department) and until I started shopping at Black Fleece I never thought I would be able to own beautiful clothing that fits me so well and makes me feel the the strong confident man I want to be.
The SF store staff pay special attention to every detail and are honest if they believe an item is not perfect for you or you body type. That is a rare quality in sales associates today. Being a petite man I am often ignored in stores and receive little or no service at best, the closest I have come to quality services in San Francisco is Barneys but Black Fleece has them beat!
The clothing line created for Black Fleece is well designed, tailored, and unique. Quality clothing comes with a higher price so if you are a bargain shopper this might not be the best fit for you. However, if you go into the store with an open mind you will leave with some of the best clothing you will ever own in your life, that to me is worth every extra penny.
I just discovered Black Fleece and am now creating a special budget to allow myself the indulgence of clothing which is as unique as I want to be. I will be a loyal customer for life. Go into the store with an open mind and you will leave with a whole new prospective on design, quality, and service.

I was told alterations on a blazer would be ready in 2 weeks. A week later I called the store and asked them if I could possibly have my blazer sooner, since I’d like to wear it to an upcoming event. And guess what? Blazer was ready for me to pick up the next day!!!
Also, sales staff (after a little tweaking) is on top of their game more than ever, and work very hard to ensure customer satisfaction. May it be the promotions, the price-​matching, the ability to find «sold-​out» items, or them tying my tie after I frantically run into the store seeking assitance (yes, i still don’t know how to … even after watching countless Youtube videos on the matter). Robert, Julie, Matthew and Charles are simply the best, and this store is as good as it gets. A+

A wonderfully appointed store with fantastic clothing, I enjoy stopping in when I am in the neighborhood, though my budget can’t yet stand Mr. Thom Browne’s prices yet.
The staff are always very conversational, and I have had a number of interesting discussions about fashion with them.

Black Fleece is my go to spot when I need any of the following:
1) retail therapy
2) the perfect outfit for a special event
3) to window shop without pressure
I have made several special purchases that were perfectly suited (pardon the pun) to me. I’m a fairly conservative 51 year old guy who doesn’t want to look as if I am trying too hard in the sartorial department. Invariably, I find a combination that makes me feel somewhat of the moment without looking like I’m trying too hard to regain my youth.
My most recent purchase was a blue and white pinstripe suit. I have an event in New York this week. I explained my time constraint to Robert and Julia who went way out of their way to get the suit altered for me three days ahead of my deadline. They epitomize quality customer service and deliver it with gracious smiles and the technical expertise about clothing that I do not possess.
Most importantly, I am made to feel welcomed and unpressured whether I make a purchase or not. And I am not a major client. I probably make one purchase for every five visits which are somewhat spread out.
I am an unabashed fan.

I’m by no means a Fashion Diva, but there’s something very compelling about Black Fleece. Spiffy, eccentric, dandy and… let’s just say strangely attractive with their perfectly matched outfits. Starting from their trademark sacrificial-​sheep-​suspended-​in-​a-​big-​ribbon logo, boldly printed on the wall behind the cashier.
An in-​store tailor is available to custom fit every piece of clothing to the perfection (complimentary). Thom Browne is the genius behind the design of this clothing line, which he completely revives the standard of «the boring suits and uniforms». There’s something very classic and vintage about this line, but oddly fashionable.
I love the heavy red, white, and blue strips curtain in the fitting room, and the glossy dark flooring. The women’s outfits are surprisingly feminine. I imagine pairing any outfit with a very red lipstick, and you’ll look like a pin up doll in the 50s magazine. It’s definitely not cheap, but I’m a fan.

This store sells smart looking clothes that are well designed for a premium price. While not for everyone, I think the store is great and I really dig the aesthetic here. Yes many pieces are made in China or other great labor paradises such as Romania, but I don’t see how that makes a difference for quality. Compare this to the American and Japanese made Thom Browne collection and you will see that you get a similar look at possibly ½ the price or less.
I have a few jackets and suits from here. (All USA union made) and they are great. I wear them in rotation with other nice suits and they are every bit as nice as a Saks or NM under $ 2k suit. I’ve worn many of the shirts that are made in China in rotation with my Thom Browne (USA) shirts and can’t find any differences in quality or wear.
Previous Unilocalers have stated how the selection at the downtown Brooks Brothers is much better, but the fact is that this is NOT your regular mall Brooks Brothers. I’m sure this concept shop was opened specifically to distinguish itself from the rest of the typical classic BB clothing. If you’re a regular BB shopper, this store is probably not for you.

So there are several things about this shop. The first and perhaps most important are the clothes. The clothes are great. They are cut well, they are stylish, and they are unique. The only complaint I have about clothes is that a lot of them are made in China. There’s nothing wrong with that except charging 700 dollars for a sweater made in China is blatant price gauging.
What I really don’t like about this shop is the pretentious man who runs the place – He’s the Market Director according to his business card. I am young, and perhaps a bit heftier than I should be, but I was insulted many many times by this man. He offered his unsolicited advice on sizing, dismissing my own knowledge of my body and my extensive knowledge of clothes. He even insulted me in other ways. I let it go because I clearly knew more than he did… which makes me wonder about his qualifications to be working even in retail. My advice would be to wait until the beautiful, yet made in China, clothes go on sale and buy them online so you don’t have to deal with that jerk who works there.

This is Brooks Brothers high end line store but a whole store devoted to clothing at prices way north is out of line with the neighborhood.
Don’t get me wrong the clothes are fabulous and I have a few items in my closet but the whole concept of this store just does not fit well. The selection is limited, the downtown Brooks Brother store is much better.

I felt like I had to write a review of Black Fleece since I’m the duke there, even though most of the other reviews here are pretty spot on – especially Brian’s.
Thom Browne’s aesthetic is just incredible, and the pants fit really well on a guy like me where a higher rise is more complimentary. The preppy-​hip-​classic-​twisted style is unlike anything I’ve seen and while much of their clothes are pricey, the quality is definitely there. Keep an eye open and you’ll definitely snatch a sweater or slacks on sale.
A great addition to the neighborhood.

Forgive me for saying this, gentlemen. But what do you call it when a store’s décor outshines its clothes? Pretentious.
If that’s what you aimed for, then congratulations, you succeeded.

This is not your Dad’s Brooks Broothers! Black Fleece is a collection designed for the iconic American clothing company by Thom Browne, who as anyone who’s anyone in the fashion world knows, is the shit.
He’s taken the classic Brooks look (seersucker, nautical hints, summertime prep) and added his own trademark flair. If you want to be instantly swelligant with just the right amount of «What is it about that guy?,» then I’d spend the greenbacks and get outfitted in at least a sportscoat, button-​down and tie. And ladies take note, he’s got the goods for you, too, sailor pants and skirts galore!
The store is nicely laid out, and there’s almost a salon-​like feel to it. It’s not a large space, but certainly well-​appointed. Sure, it’s expensive, but when you stack it against what Thom Browne normally goes for, it’s a relative bargain. My only worry is that we San Franciscans are not worldly enough to handle Thom’s arrival, even in the nuanced form of rounded collars and mother of pearl buttons.

After months of delays, it was worth all the wait: the space is beautiful. The exposed brick, the black floors (which, like a good leather bag, look good showing some scuffs), the mix of new and antique fixtures. This used to be a bank, and the design of the space respects that.
The collection is brilliant. Thom Browne is the best mind in menswear design today. Despite the limited color palette dictated by BB (black, navy, gray, khaki, etc.), it’s more creative and innovative than most mens’ clothing in the last 50 years. The beautiful slim silhouettes, the short coat and pant lengths – all in great reworkings of classic colors and shapes: the navy blazer, seersuckers, spring khaki, white cotton sweaters. All beautiful, and all like you’ve never seen then before.
(And the women’s pieces – wow!)
The quality of the fabrics and tailoring is superior. There is custom alteration available on site (tailor upstairs!). The customer service is great, too; the staff really know the product and are very helpful.
This place is an amazing addition to San Francisco.

I have been a loyal customer of Brooks Brothers for decades… ok, maybe a decade and a half, but that counts as multiple decades. I was pretty excited when I saw that this store was coming to Fillmore Street. I knew a little about the collection, but not a ton. Here’s what I now know after walking in… IT SUCKS!!!
The store is very small and does not have the special touches that Brooks Brothers is known for. The selection is miniscule. The clothing is overpriced… even for Brooks! I am not sure who the hell is going to buy this slop. The ties are too skinny, the shirts too fitted, and the suits… wait…I did not see any suits. This is a lame attempt by Thom Browne to combine classic Preppy style with hipster chic. The reason that people like myself wear Brooks Brothers clothing is that we want classic clothing that will last decades, not this popular for 5 seconds junk. This store is everything that Brooks is not. Shame on them. Shame on you if you buy from here. I’ll keep wearing my Brooks Brothers oxfords from the early 90’s before I pay a cent for this garbage. Epic fail.