UKO

I absolutely LOVE everything about this store, from the beautiful clothes to both of the kind, funny and extremely helpful ladies who know their merchandise and will give an honest yet gentle assessment of whether or not the clothes you are trying are flattering or not. No pressure sales here, you leave with beautiful clothes you can confidently and happily wear.
Five stars and more!!!

I bought my wife a $ 300 dress here, which she wore once. During the one time she wore it, two seams came undone and the fabric formed pills. After two trips back to the store and getting no help from the employee, the owner was impossible to get in touch with over the phone. He left snotty, cryptic voice messages in return, and proved to be, overall, quite a disturbed individual with which to do business. He refused to exchange or refund the cost of the dress. I have never in my life encountered such disgraceful customer service. Avoid this store.

It saddens me to report my experience was horrible. I work close by and decided to stop in with a co-​worker. We were totally ignored by the salesperson, who happens to be a tall Asian woman. Even when we asked her a question, she ignored us. So we repeated the question and she ignored us not once by twice. After leaving the store, we decided she clearly did not believe women of color could possibly afford the clothing. Either way we will let everyone we know about our experience.

Within walking distance from work… stopped in quick while out for lunch. Bought a great little tunic and some earrings. Salesperson was very helpful. Love their jewelry also. I thought the prices were quite reasonable.

Stylish, slightly avant-​garde clothes that are affordable for Hayes Valley. I’m petite so lots of things here were fine for me size wise. I stopped in on my way home from work. There were several women doing a quick shopping trip before they went to the symphony. Seems to attract a somewhat older crowd than some of the other Hayes Valley boutiques. Fine by me! Sales clerk was very nice and helpful.

I had a great experience getting help in this store. Kendra was really helpful and offered good suggestions of what I could wear with various tops that I tried on. Just be aware that you can only exchange or get store credit for returns within 7 days. Not too thrilled about that since it’s a small store and they didn’t have several items in a small and I compromised by buying a medium only to bring it home and decide it’s too big.

I’ve been shopping at UKO for years as have my mother and many close friends, and I am shocked to say I will never return. The shopkeeper on the weekends is lovely – she is a very helpful Asian woman (she is not the owner) – and she had a dress brought in for me from another store so I could try it on in the correct size. When I called the store on Friday, I was greeted coolly and it was as if the woman on the other line was too uninterested in my calling her to tell her I’d be in the next day to try it on. I was asking her a question and mid-​sentence she says «ok, goodbye» hanging up the phone abruptly. I am appalled – I have never been hung up on the phone by anyone other than my brother – because it is a $ 400 dress and I was fully intending to buy it. I saw it in another store and now because of how she spoke to me I will go buy it there instead. UKO needs a new business plan or to stop hiring nasty women, but I will not be helping them there. Go to Firuze on Union street between Buchanan and Webster – not only are the clothes amazing, and comparable to UKO, but the ladies who work there are angels.

I went there to buy a gift for my sister who lives in Paris. The sales person (perhaps the owner?) was very helpful, she was patiently displaying a lot of choices for me ranging from scarfs to jewelry. I ended up choosing a scarf and a nice red watch, my sister loved them absolutely! She made it so easy for me (I hate shopping) and the prices are very reasonable!

I came in here with my stylish aunt and found too much amazing clothes and such. The saleswoman (and owner.?) Yuko was very cheerful, no pressure even though the shop became quite busy. She had very good taste (too good!!!) with suggestions. I was really shocked at how flattering some of the dresses and coats made me look. The details, textures and cuts of the clothing here are very interesting. It is a bit pricy but at the same time not as expensive as one might think in consideration of the quality and uniqueness of the pieces. I definitely have a new favourite shop!

I love this store. I find such unusual, beautiful, interesting clothing here, and most of the things I have bought here have ended up being long-​term favorites. There’s a clever, artistic construction to most of the garments they offer.

Since I discovered this store (and the one on Union) a year ago, my wardrobe has changed entirely for the better… This is a store for those looking for creative clothing that is fun to wear and makes one look great at the same time… Go here before you take that next trip to Paris or Rome or New York and everyone will ask you where you found that amazing jacket! Thanks, UKO!

This store is one of San Francisco’s gems. I’ve shopped at UKO for years from other cities – fashion rich cities like New York and LA among them– and now I feel lucky I’m local and can count it as a treasure in my back yard. Great pieces that work together and alone make this a great stop just to fill in your wardrobe, or to find a fun new outfit of separates you couldn’t put together anywhere else. And accessories like scarves, jewelry, and shoes make impulse buys I never regret. (No forced buyer’s amnesia the day after.) Definitely check this store out.

I used to live in NYC and whenever I had visited SF, I couldn’t wait to finish business meetings to get to UKO on Union St. Now that I had moved to SF and live closer to Hayes St. It is my favorite store on this street. I was in last week and the owner of UKO her self was at the store and really helped me finding something most suitable for my my figure and budget.
I told her I had gained 10lbs. in the last few years and was feeling unhappy about my body. She helped me choosing an outfit that really look good and I feel great wearing it.

Worst clothing store experience.
You should try that shirt
I don’t like the fabric
It looks beautiful on your skin
I don’t like the fabric
Look you can close it, put the hood on
(Moving on)
This dress does not fit me.
But it fits me and I am small like you.
It is too big around the arm
I am a size 2 and it fits me
I am sorry it does not fit me
Black does not look as good on me now as before. It used to, but now it makes me look old.
I am much older and I wear black a lot
Can you get the picture! But wait for the next scene
I unfortunately had a cream in my bag that set off the alarm when I left (it had done it on the way in also)
She grabbed me in the street, when I showed what set the alarm off, she continued to want to undress me.
Totally weird, unprofessional and neurotic.
I love Uko clothes, they are beautiful and good quality but I will make sure to go to the store on Union St where I have had much better experience

Everything is great about this store except for the owner, who shares the same name as the store. But I know she’s just trying to make money like all of us.
Visit the store when Kendra is working — she’s adorable and not a snootiness in sight.
Cop Copine and the other French brands they carry are great. Once in a while a garment with a Made In China label sneaks in for $ 200 but that is definitely rare.

I’m not a big shopper and don’t shop often enough, but I’m pretty selective when I do shop and particular about the clothes I wear. I really like the styles featured here and some of the pieces I’ve purchased at Uko are my favorites. I only wish I could afford to buy here more often — it’s pretty pricey.

Same stars but will say that I’ve gotten so many compliments from complete strangers who stop me to compliment me on my skirt, top, etc that I think the clothing is absolutely worth the price. And I’ve yet to see someone else wearing the same thing.

I’m sorry to say that I actually bought something from this store.
I walk in on a Saturday afternoon, and there are a few other women in the store. It’s hard to tell who the sales person is, but I realize it’s a petite asian woman who is fawning over one or two other customers.
I pick out 2 things I want to try on and ask for a fitting room. I’m rudely told that I need to wait as the dressing rooms are full (and by «full», I mean, the other woman who are using them are roaming around the store looking at other items to try on, which I would normally be OK with as I wasn’t in a rush, but the sales girl was RUDE). Then, I decide to go next door to the Scandanavian design store (which, btw — is awesome!).
When I come back less than 20 minutes later, the sales girl rudely accuses me of leaving and has put the clothes back. I can understand putting the clothes away but why be rude when I COME BACK! Obviously, it means I am serious about buying them.
After trying them on, she ignores me. Finally as I’m roaming around the store for a last look, she asks me how it went in the dressing room. I tell her I’m considering one of the items, so she takes it (I assume to hold while I continue to look), but when I go to have her ring me up, she’s put it away AGAIN.
WOW, talk about RUDE². She barely said thank you. If the top hadn’t been super cute, I would have just walked out, but I had already invested so much time in it. ARGH. Places like this drive me nuts. If I’m going to spend this much on clothes, I’d really prefer not to be abused.
I hope that the store owner sees this review and has a stern talk with the sales girl.

I want one of everything. Sadly, this label seems to have been made for midgets. Apparently at 5’8″ and size 10 I am a hideously obese giantess who doesn’t get to wear their clothes.
——
Ok now that I lost 30lbs and am a size 6, I can shop there. CUTE!

Sleek albeit expensive clothes. Shopping with my girlfriend I’ve found this label is in almost every SF boutique, so why not go to the source, eh? Just bring your benjamins!