Three, yes THREE different times I have ordered a steak & egg breakfast burrito, and all three times I was given a bacon & egg burrito at drive thru. The second time I asked the drive thru person if they heard me say«steak» & actually spelled it for them. The third time, much, much later, I went back and told the manager about all three times. He offered me a steak and egg burrito and I told him that wasn’t why I was there.
Davidson H.
Évaluation du lieu : 5 San Jose, CA
Kudos to Carl’s Jr being closed on Christmas and closing at 8:00pm on Christmas Eve. I have not been to a Carl’s in a long time, but I noticed the sign of their hours and had to patron at a restaurant that puts employees first and respects Christmas. I bought the All Natural Burger combo and loved it. Clean friendly environment. Now I think I will only eat Carl’s and not the competitors.
Brenda L.
Évaluation du lieu : 4 Denver, CO
They don’t have Carl’s Jr. in Denver where I live now so I appreciate this 1 that is close to my parent’s home. The hand scooped milkshakes are a great indulgent dessert & their Western burgers with bacon are equally bad/good. Every time I eat a burger here I imagine the Paris Hilton commercial where she eats a messy burger on top of a wet car in her black bikini. If only eating burgers meant you could stay as slim as Paris Hilton. My cousin from France loves the French fries here & would often come here solely for the fries. I like that the fries are a thicker cut than McDonald’s.
Christopher G.
Évaluation du lieu : 1 Santa Clara, CA
Order the new Texas BBQ thick burger and received a normal burger that was western style. Told the employee who took order and was told I have to tell him that I wanted the bigger burger even tho I pointed at the promo picture right next to him. It’s also plastered all over the windows to the building. Maybe since the person who works there can ask which type I wanted since there were so many variables rather than just picking what he wanted. Employee did nothing to fix it besides«sorry». Also was never given a receipt.
Yvette R.
Évaluation du lieu : 1 San Jose, CA
Had the worst experience here eve! Manager was a total BITCH! She got my order wrong then yelled at me. She then snagged my food back, went to the back and started talking about me in spanish! Little did she know i speak spanish even if it doesnt look like it! Never going back!
Kirby B.
Évaluation du lieu : 1 San Jose, CA
That’s the second time this week that someone screwed up my burger. And they don’t give out receipts at this location. Also, their onion rings are as hard as rocks lately. Grumble. Check your order before you leave to make sure it’s correct.
Anthony V.
Évaluation du lieu : 2 San Jose, CA
Worst drive thru, have came here a million times cuz I live around the corner and any order from the drive thru takes 10+ min, they have the worst service, food is great but damn I’m hungry. hurry up!
Sherry M.
Évaluation du lieu : 2 San Jose, CA
I usually go to the Carl’s Jr off White Rd which is closer to my house. We went to this location because it was on our way home from my son’s flag football game. So I didn’t realize that the protein style burger is no longer a combo order. It is now an option. Which is great because now you can get any burger you want protein style. So I ordered the famous star protein style. Well… it was a rinky dinky burger. I realize now that I shouldn’t have compared it to the Low Carb Burger that they used to offer because THAT was a good sized burger even if it was protein style. The to go pick up was pretty slow even though it wasn’t that busy in there. But there is a closed off section in there for kids to play indoors. Its pretty clean inside and the person who took my order was nice.
Alison K.
Évaluation du lieu : 1 San Jose, CA
If I could give them no stars I would. Tonight ordered food only to get home and find two burgers missing. I called them to let them know, went back and the server was rude and confrontational for a mistake that they made. Never will go back.
Windy S.
Évaluation du lieu : 1 San Jose, CA
I came here during my lunch break and waited 20 minutes between the order box and the pay window. No apology once I got there. The voice box was so scratchy I had no idea they even got my order right at all anyway. I left with no food. I know it’s fast-food and you can only expect so much, but come on!
Terry B.
Évaluation du lieu : 3 San Jose, CA
New Turkey Burger wasn’t too bad. Price was decent… only issue is I couldn’t understand the guy on the drive through… I thought I was ordering a chicken club meal… something got lost in the translation…
Joel P.
Évaluation du lieu : 1 San Jose, CA
I went through the drive through, order a $ 6 burger without ketchup. I got home, unwrapped it, & to my surprise it was the burger with fixings but no bun! They have a major problem with the English language & communication in general at this Carl’s Jr, avoid if possible.
Jane E.
Évaluation du lieu : 1 Aptos, CA
Lunchtime. Ordered a sandwich and went to the restroom to wash my hands before eating. Women’s room sink had no water, was filthy, and had an «Out of Order» sign. Used womens’ products littered the floor.
Went into the men’s room to wash my hands. DISGUSTING! The back of the toilet was covered in excrement with used wipes on the floor next to it. The sink wall was grey with dirt. Went to the counter to get my money back and complain. The General Manager said the battery to the faucet was dead but didn’t tell me how long it had been like that. Said nothing about the feces. I asked how they could run a restaurant like that and he said the staff washes their own hands in the kitchen sink after using the bathroom. Yikes. Told him I was calling the health department. I went next door for lunch. Afterward I went back to Carl’s to see how they were cleaning it up. Nothing had been done at all! It wasn’t busy in the restaurant. I took lots of photos, wrote the time and date on the womens’ room sign, and then called the health department. UPDATE– CARL’s corporate wrote back. Seems the women’s water had been off at least three days because they had not changed the batteries for the automatic hand wash. Is that really their answer? It’s too hard to keep batteries in stock? Maybe the food is rotten too if everything else is so difficult.
Jerry G.
Évaluation du lieu : 3 San Jose, CA
Found a drive in Carl’s by my house, very convenient. Service was good, sandwich was freshly made.
Scott P.
Évaluation du lieu : 1 San Jose, CA
Um. It’s Carls Jr. Some people call it Hardys. You been to one, you’ve been to them all. So lets review the people and resturant at this time. I went thru Drive Through. it was late, but the lights were still on. I thought they were still open. I rolled up. Nothing. waited waited waited. nothing. So I drove on. the guy inside looked at me like«wha?» It was friday. They closed at 12mid. I was there at midnight. I dont’ have a problem with them being closed. but the least they could do is put the hours up in a good spot so people will know. and if you’re not gonna take an order, turn off the lights to the drive thru menu. Then its OBVIOUS you’re not taking orders.
Nik G.
Évaluation du lieu : 4 Morgan Hill, CA
Not bad for typical Carl’s JR food. Went right at lunch time and did the drive thru. I did order a few unusual items so a 1min and 20 second wait wasnt bad. Added bonus: I even received everything i ordered!
Benny L.
Évaluation du lieu : 1 San Jose, CA
The food is typical Carls Jr. But this review is for the DRIVETHROUGH service, which is the worst I’ve seen at ANY drive through, EVER. And it’s like that all the time! The people that work here are amazingly inefficient. I completely avoid it now.
Kenny S.
Évaluation du lieu : 4 Morgan Hill, CA
As far as fast food places go, Carl’s is not the cheapest, but I think it’s the best. The«Big Carl» burger is far superior to a Big Mac or a Whopper. I’m also partial to the Western Bacon Cheeseburger(um…bacon…hello). It may be a small thing, but delivering your food to the table is kind of nice. The restaurant is always clean; I never see a smattering of dirty tables or trash scattered on the floor.
Andrew R.
Évaluation du lieu : 4 San Jose, CA
Carl’s what to say… YUM? Drive thru is actually faster than most and I’ve never had a incorrect order. Good place for breakfast — lunch — dinner — or late night snack!
Eli M.
Évaluation du lieu : 2 San Jose, CA
This is Carl’s Jr. I generally stick with the class double western. However, I have been known to venture to the spicy chicken sandwich for only a dollar. I recently discovered that the Charboiled Chicken Club is pretty good. If you’re looking to fat it up and feel like a ball of grease afterwards, this is a pretty good choice. The six-dollar anything is generally a bad idea for taste and value. This location is good because it’s close to the gas station and you can get pumped up on energy drinks after. It’s also close to Taco Bell, so you can mix and match if you feel like getting fancy. However, it’s my belief that the owners of this establishment get a special tax credit based on the staff they hire, if you know what I mean. If you ask for napkins, ketchup or anything of any value, be sure to specify exactly how many you want or you’re sure to get skimped.