Dunkin’ Donuts

Went through the drivethru, just had to try the new Oreo drink. Of coarse it was delish. Like there was any doubt it would be.

I love my iced coffee from dunkin, however I came on a Monday evening — around 6:30pm and experienced the absolute worst customer service. I was yelled at by an employee who kept me waiting in the drive-​thru line for 15+minutes. I will never return to this location. Customer service is important people!!!

This dunkin donuts is better then the one in Lake Mary, why? Faster service and more people taking your orders also my coffee came out quicker then at the other location.
Tried something new there coolatas witch is s frozen coffee with ready whipped and is delicious.
Clean place, good service and this location also has a baskin Robbins.
There pumpkin donuts are very good.

Friendly staff and my coffee is always done right

Typical D&D.

Not a bad Dunkin Donuts location…
We stopped late in the day on a Saturday, and they still had good stock, including the seasonal Pumpkin and Caramel Apple doughnuts.
Staff members were friendly, and they even gave us a free munchkin to try their new flavors.

Another one star due to the fact there is not a ZERO or negative star option. This place is on my route from my house to where I need to be so it is only by matter of convenience that I have subjected myself to the ridiculousness. I have given this place ample opportunity to perform to at the very least semi-​decent standards however they have FAILED … and I mean achieved an EPIC FAIL each and every time.
I took my youngest kiddo here to get an icecream, they were out of sugar cones and the lady said. I quote. «we are out of sugar cones. we make them here but I have not gotten around to it. I mean I don’t even see the point they are just so annoying» wow
On more than one occasion I have ordered their iced coffee and it has been undrinkable. Totally nasty. They charged me for the extra flavor shot and the extra cream and sugar but do not add it. Thanks for jippin me!
Although this place is right in my path I have tolerated all that I can and will no longer go out of convenience. I am so tired of wasting my money on crappy coffee and rude service.
Today was the worst yet. After I received my coffee and was waiting for my flatbread I tasted the coffee. Funny, no vanilla flavor in there, no sugar, only cream, which tasted sour. When the rude guy opened the window to practically throw my sandwich at me I told him about the coffee tasting bad and he slammed the window in my face! Really!!! You screwed up and still have the nerve to have a nasty attitude. Thank you douche bag!
I have called and spoken to «managers» to no avail. This place continues to perform their morning misdeeds because they are basically the only show on this side of town. Well lemme tell ya what. I will now go the 2.1 miles out of my way to Starbucks and get decent coffee. They may not have the delish veggie flatbread but I’d rather eat burnt toast than have crappy coffee and bad service.
FYI… THERE IS ANOTHER DUNKIN ON THE OTHER SIDE OF TOWN THAT PROVIDES STELLAR SERVICE!!! Maybe these jackclowns can learn a thing or two from that location.

Ok… I’m between 2 and 3 stars here, but since my order was correct and the food was good… I’m swinging more towards 3. But the wait was the worst I’ve ever seen at a Dunkin Donuts. I mean c’mon…it’s coffee, donuts and sandwiches that are heated up in a microwave. This is no exaggeration, but I waited over 15 minutes IN LINE… then another 5 for my order to be ready. That’s longer than most sit down restaurants. Besides the wait… this Dunkin Donuts is pretty standard for the brand. Variety of donuts, bagels were there, coffee was good and the breakfast sandwich I ordered was correct. I just can’t get past that wait. It still gives me chills thinking about it.
Overall…I truly hope my experience was just a one time thing for this location. With that being said… give them a shot if you’re in the neighborhood. I look forward to reading your review of them and hopefully it’ll change my mind about going back next time I’m in their neighborhood.