The Marshall House

My boyfriend and I stayed at the Marshall House this weekend to celebrate our 2 year anniversary. The location is great! We were in walking distance of everything we came to see in Savannah. We didn’t get back in the car until we were leaving Savannah. The room: It was charming, the balcony outside of the window was delightful and the GORGEOUS claw-​foot bath-​tub was exactly what I wanted/​needed for this weekend getaway. The staff was so friendly, as well! While we were checking in, we mentioned that it was our anniversary and when we came back to the room from walking around the city, there was a bottle of champagne and a card signed by the staff! So perfect! The hotel itself was clean, and neat, no signs of filth. At 5:30 they offered the guests complimentary cheese and wine in the lobby which was a sweet touch. I absolutely loved our stay here and would definitely come back again!

Great hotel that is located perfectly in the historic area. Across the street from Leopold’s.
I was in room 402 and had a haunted experience! I was asleep next to my husband. Had one hand under my face and the other up over my head. Around 4am my covers got pulled DOWN about 6 inches. I opened my eyes in fright and my husband didn’t move and was snoring. I woke him up to hold me.
The room was clean and the staff was excellent. Parking is $ 12 in the garage behind the hotel.

Beautiful! It was like stepping back in time. Totally enjoyable for a weekend in Savannah. Location was perfect for sightseeing & local restaurants.

Check the room before you take it. Second floor inside is the room I was given and it looked fine, oh wait they should clean the toilet before a new guest checks in! Now the other problem is that the Windows face a dining courtyard. You hear the kitchen banging pots & pans, and the night I was there was a private party, loud, in the courtyard. Needed to change rooms.
Nice hotel, but I’ll never stay here again.

Beautiful place! Inside out pure historical luxury. Our room was just absolutely stunning. I loved the historical feel to it. Cozy and quaint. I was very satisfied with the customer service and it was worth the stay. I would definitely come stay the next time I visit. My kids very much enjoyed its uniqueness.
It’s walking distance from River St. And right along the path to all the shops, bars and restaurants. Love it!

Review 100% based on bar/​dining experience, did not stay at hotel. If you are a foodie, you will never forgive yourself if you don’t come see James and Alfredo. James (bar) is world class and has so much knowledge it will make your head spin. Alfredo’s dishes are the best in Savannah, even the «hand foods/​apps»!! Trust me, we ate 3 apps and «custom ordered» the 4^th, but only because we’re lucky… James had our back! Crab Cake, Beef Carpaccio, Escargot, and pan seared Foie Gras — apps! Had the duck and three way pork for dinner… insanely good!

Stayed here for our annual weekend getaway. Excellent service! We received a warm welcome the second we stepped in the door. Valet was prompt and friendly. Our room was quaint and cozy. The fridge did have food in it from the previous guestsm, which was gross but not intentional. The roof in the hallway leaked so we woke up to a constant dripping sound; again, not intentional. As a previous guest mentioned, the money under the baskets in the breakfast area is tacky and I would recommend stopping that. Our room faced the dining area which woke us up every morning with the moving of chairs and music. I would stay again, just request street view. We did not see any ghosts, but still had a pleasant experience. Centrally located.

Today is my last day staying at this beautiful hotel and I wish I didn’t have to go! This hotel is not only gorgeous but also welcoming and historical and perfectly located we didn’t have to use our car once, we could easily walk anywhere we wanted to go.
Upon checking is the clerk was very helpful and friendly, we got up to our room and though it’s a little small it is just beautiful! Within about 5 minutes of being upstairs our hotel phone rang and it was the sweet concierge Charlotte checking to make sure the room was fine and asking if they could bring us anything :)The little touches like this are what made the Marshall house really exceed our expectations. Things like having a paper at our door every morning and the wine and cheese reception at night make this place feel truly special.
I think the only thing about this place that wasn’t completely perfect was the complimentary breakfast it was just so so bagels, yogurt, biscuits nothing super exciting, so if you love breakfast as much as I do, I’d probably just go out and get it, but for something more grab and go theirs will do.
I will definitely be staying here again, I was very impressed with this hotel and all of the staff we had the pleasure of meeting!

We’ve stayed in Savannah before, but for my birthday I wanted to travel back and stay at the Marshall house. It was a good call! From the moment we arrived every staff member was friendly and courteous! If they walked past you, they said hello! I mentioned to the nice girl checking us in that it was my birthday so I was hoping the room was fabo. The asst hotel manager Jerry stepped in and upgraded us to a king room with a fireplace on the forth floor! Love it! The second day (which was my b-​day) we arrived back at the hotel after being out all day and the staff sang me happy birthday and we had champagne and a card (signed by all of the staff) waiting for us in our room!
We enjoy the history of Savannah and the Marshall house is a must! We will be back! Great job Marshall house staff!

The hotel was nice and had a colonial style to it. It was in a good location and walking distance to everything. The only thing I didn’t understand was the price for the room. Seemed very expensive for a basic room.

Centrally located, very clean rooms, nice old charm. Staff was beyond friendly and helpful. Highly recommend getting a balcony room. We will return!

Beautiful hotel. Great location. Room was small but still comfortable. The room was well decorated. The biggest con of the room was the way the floor creaked.
The continental breakfast was the best we’ve ever had. The bacon was out of this worlds
The staff was friendly to us during check in and check out. They even do a courtesy call which was really nice.
We didn’t valet park, instead we used the garage behind the hotel and it worked out! It was cheaper and the hotel was located well so we could walk everywhere we wanted to.
The closest to a ghostly experience we got was a turned off tv in the morning and a turned off lamp.
Will definitely stay at again!

Overall great experience! Would definitely recommend if you’re looking for a fun and romantic place to stay.
I came here with my girlfriend to visit and explore Savannah for Labor Day weekend. The location is very central and within walking distance to anywhere you’d like to visit in the historic district.
We parked in the garage behind the hotel ourselves. It ended up being $ 6 for about 24 hours, with a 3 minute walk with our bags to the hotel.
The rooms are comfortably large and charming. The 100+ year old hotel has the old timey feel with creaky hardwood floors, large furniture, and high ceilings.
We stayed in it because we heard it was haunted. Besides a couple of incidents which I attributed to my forgetfulness (Door was apparently left open all day, lights were turned off sometime in the night) we had no creepy ghostly encounters.
Service, as far as we used it, was great. The staff followed up with a phone all an hour into our stay to make sure everything was ok. They held our bags while we ate breakfast, and there was a doorman.
Continental breakfast was filling! The breakfast room has a glass ceiling over what seems to have been a courtyard and and plenty of tables. Breakfast consisted of bacon, eggs, toast, juices, muffins, coffee, and everything we wanted. The food was warm even as we got there with 30 minutes before it ended.

I am currently seated in the library portion of this «esteemed» Savannah hotel, and I can honestly say that I am overall disappointed with my stay. If you want the hospitality the south is known for, you won’t find it here! The staff come off as very standoff-​ish and when they do approach you, it is evident it’s painful for them to interact with guests. One bartender in particular was extremely rude to me by ignoring me and my friend and making sarcastic comments when he finally did decide to grace us with his presence.
I gave this place two stars because the overall hotel is beautiful! I was very satisfied with my room and found it quaint and charming. I knew the hotel was advertised as being haunted, I totally believe it! It was hard to sleep the two nights I was there, I suggest ear plugs. There is definitely a creepy vibe to it which I feel adds to its charm.
When you come here, you’re paying for the hotel building itself, that’s it. Do not expect out of this world hospitality, but mediocre at best. I doubt I will stay here if I decide to journey back to this beautiful historic city…

My boyfriend and I recently stayed at The Marshall House for two nights. We were very happy with this hotel. It’s old, boutiquey, and we even had some weird experiences occur during our stay in Room 217. A few times, items were knocked off shelves or the back of the toilet, even with no one around. This was nothing compared to the colorless and odorless wet spot that appeared on the bed out of nowhere at 1 am. Yes, the boyfriend had been out drinking, but this was not because he wet the bed. Google «ectoplasm» and be prepared to be freaked out as well as grossed out.
Weird, ghostly bodily fluids aside, we had a great time. The location is perfect as we literally walked everywhere the entire weekend and didn’t complain. The hotel is gorgeous, the staff friendly, and overall, we enjoyed it here.

It’s a cool & somewhat creepy hotel
It reminds you of hotels that you would see in an Alfred Hitchcock movie…
Very creepy
But it’s cute at the same time. There are things in the room or hall ways, that absolutely make no architectural sense! Like the fire place that’s not a a fireplace and stair case that leads to nowhere
It’s just an old building that want to look fancy but it’s not! For what it is, it’s way tooooooooo expensive! 259 $ for a lousy room ! What a rip off but hey! They deserve it! Bc I’m a tourist

This hotel rocks! Awesome location, right in downtown. The staff were all so sweet and so helpful. We stayed in one of the suites with access to the balcony and it was beautiful!

We had such a wonderful time at The Marshall House. The front desk staff and bell boys were amazing. We didn’t see any ghosts, probably because we were so exhausted from a full day of flying so we fell asleep quickly and didn’t wake up until the morning.
The breakfast in the morning was top notch. Great eggs, biscuits, fresh fruit, oatmeal etc. However, one of the cooks left a sour taste in our mouth. He came over once we sat down and told us he and the other cooks were working hard in the back and asked us to leave a tip under the «bucket» which was a basket of fake peaches on our table. We didn’t mind at all and smiled and nodded. He was nice enough and the food was great. A few minutes later he came back by and was a little pushier than before. He mentioned the tip again. Then he came by a THIRD time and said you better be leaving me a tip under that bucket. It just felt very awkward. We were planning to all along but he made us feel like children being scolded and warned. There’s nothing worse than someone constantly reminding you that they’re working hard while you’re on vacation living it up. You start to feel guilty for enjoying a vacation you worked hard for. We ended up leaving a tip but felt like he could back off a bit about it. Not sure if everyone else has had the same experience.
Other than that, we loved the place. We’d stay there again in a heartbeat. Can’t beat the location and architecture of the hotel!

My husband and I stayed for our two year belated honeymoon. We were treated with five star service the moment we pulled up to the curb for valet parking. The room was beautiful (and haunted! We had our own paranormal experience while staying) and the staff are amazing. Anything we needed or asked about was promptly delivered. The hotel is within walking distance of anywhere you’d like to go in Savannah. I can’t wait to stay again!

Stayed here for 5 nights for my sisters wedding. I travel to Savannah regularly and have stayed at many different hotels in the historic district, my first stay at The Marshall House.
First the good:
Beautiful hotel, I like the historic look and feel. Valet/​door men, awesome! Front desk staff, very nice. (one female ‘manager’ was a little pissy)
Now why 3 stars.
We booked a balcony suite and paid a premium. The balcony looks like it was last cleaned after St Patty’s day. There is a layer of black soot from car/​diesel exhaust on everything. I went out there with my daughter and she was covered in soot.
After the first night, I put a generous tip in the provided «tip» envelope for the maid with a note for extra towels and an extra blanket. NO extra blanket & no extra towels. But tip was gone of course.
By day three we ran out of soap and shampoo, never was restocked. Also, ran out of TP. I called down to the front desk for at least the TP, didn’t get it until I asked again several hours later.
Breakfast: so-​so, quiche on most days that was probably previously frozen and heated up. Plus the standard American continental fare. blah. Okay for one day, booooring for more than one. (NEVER HAD ANY BACON, it is un-​American to not offer a salty pig product in the morning)
Whatever, this is not what peeved me the most. On every table, there was a basket with fake peaches and a crisp «dollar bill» tucked neatly underneath it. FRIGGIN TACKY! Seriously??? This tactic to get ‘tips’ is offensive and appalling.
We all had a very nice time in Savannah for my sisters wedding. Overall the stay was not that bad. However, I will not stay at The Marshall House again, would rather just stay at a Hilton property, at least they are clean and I can get some damn TP.

Wen immer es nach Savannah in Georgia verschlägt, dem sei das «Marshall House Bed & Breakfast» empfohlen. Ein 1851 als Hotel eröffnetes Gebäude welches u.a. im Civil War als Hospital diente. Nach knapp fünfzig Jahren Leerstand dann 2000 wieder als (ungewöhnlich großes) Bed & Breakfast mit etwas über 60 Zimmern und als ältestes Hotel in Savannah wieder eröffnet. Weitestgehend originale Ausstattung (Türen, Böden und Holz Verzierungen), tägliche «Wine and Cheese Reception» von 17:30 — 19:00 Uhr) wo man bei Wein und Häppchen andere Gäste kennen lernen kann oder sein Dame Spiel an einem der historischen Spieltische trainiert. Superbes Frühstück und Restaurant/​Bar. Ausgezeichnetes Personal und Preis-​/​Leistungsverhältnis. Einzige Einschränkung: Klima/​Heizung extrem laut (Hitze macht mir nicht so viel aus — aber letzte Nacht waren es klirrende –7 Grad Celsius. Und das nach 28 Grad in Florida)