DXL

If you’re a big AND tall guy it is always more difficult than a «normal guy» when it comes to shopping for clothes. The manager Dennis, took his time showing me my options and what would look best. He is by far the best clothing retail employee I have ever come across. Great selection and location. I will only shop here for all my big man friendly needs!

The company is the worst out there. The web site and customer service are absolutely clueless. The free shipping on UPS is actually post office, which where I live is a mile away. not to my door.
HORRENDOUS waste of time.

This store is the worst! It’s super overpriced and every time my boyfriend and I have come in there’s been a problem. We ordered a suit from them and it wasn’t ready on the correct date. We once had to wait over an hour to check out and there was no one in front of us. They just took forever to enter our information and get his suit and allow us to pay. We went in on Saturday ⁴⁄₁₁ to get a bathing suit real quick and the store was a wreck. I mean a wreck! Boxes everywhere with clothes spilling out and only 2 people working a Saturday afternoon. I appreciate that retail is a crazy world but come on man. Also, they carry tons of 4,5,6X and very few items that are 1−2X. It was a struggle to find swim trunks that were not 5X out of a brand new box that we had to dig through to find something that wasn’t crazy looking.
Also, it’s really not fair that all these clothes are so wildly expensive. The cheapest bathing suit was $ 50. Their website was offering much better deals but we weren’t 100% on size so we figured we’d just stop in. No sales. Boo DXL

I am a size 2x shirt. But most 2x shirts do not fit me because they won’t be long enough which forces me into the big and talk category. I avoided this store for the longest time because I assumed there would be ugly clothes in there. Boy I couldn’t have been more wrong. This store has so much to offer. From casual to formal. I was so impressed that my first day in I spent 500 bucks and ordered something online because they were out of my size in the store. The salesmen are awesome! They offer you bottled water while you browse. That is a nice touch. I love the fact that they carry brands that I like– polo, nautica, Ralph Lauren, lucky etc. most big and tall selections in other stores really piss me off. In other stores I have the option of wearing something really unflattering or walk around dressed like a rapper!!(rocawear, Sean John, South Pole etc. I hate these brands!!) It also smells so good in there. They really should sell that deodorizer that they use! I’ve been back twice since my first visit!

Have been curious on DXL for some time. Wanted to go into one too to check out the price and selection. I did that today at the Aurora, CO store near I-​225 & Alameda Ave. I’ve read several reviewers state the clerks seem to be «overly attentive» and I must agree. I was in need of a belt as well. The staff was too attentive wanting to continually show me this and show me that. I kept saying I was just looking and was buying a belt, which I had in hand at this point. Selection is good but pricing is real high. Anyway, I went to check out and the young lady at the counter was being trained by Mr. Manager guy. He tells her «You go ahead and check him out on your own.» Now, she’s a nice young lady just doing what she is told, she asks me for my phone number. I said «no thank you.» He said it was for their «rewards» program. Mr. Manager pipes in and says to her «That’s ok, just put him in the rewards program without a phone number». I look at him and say «Um, no thanks, I don’t want your rewards program, I just want to buy the belt and leave.» He then says to me «Oh, its a great program and you’ll save money.» I say to him «I don’t want that, I get enough junk e-​mail and mail, I just want to buy the belt and leave.» He pipes back (so his staff can hear him) «Where do you shop now.» So now I am getting peeved. I say «I usually shop where I don’t get hassled trying to make a purchase.» I know this isn’t going well and I am going to leave. Mr. Manager continues «Well, we are just trying to save you money.» At that point I pushed the belt across the counter and said «Ya know what? Just forget it, I’ll go elsewhere to spend my money.» I start to leave, and as I am walking out he pipes back «Have a nice day…» I just kept walking. So here is my message to DXL. I will never, NEVER, EVER shop at one of your stores EVER. I’ll go back to Kaufmann’s Big & Tall where you are treated with respect and their staff is highly professional. End of story…

This store really has a lot to offer for the tall or big man. What I found to be most impressive is that they carry all brands even some that typically limit sizing options in a traditional setting (Polo by Ralph Lauren, True Religion, etc.).
I went in last week with my tall guy in search for shirts and pants that were long enough. We were both pleasantly surprised at the variety of clothing to choose from. Many were full price but I suspect most men who need these options would pay more over wearing attire that causes them to resemble the incredible hulk’s pieces.
If you are tall or «big», you can find everything here including underwear.

I have been here several times, I have to admit the overly attentive Customer Service I found off-​putting the first trip. Maybe it was the shock because it is not typical these days. Also bigger guys are accustomed to stores not having much that they need and perhaps the service to go with. After a few subsequent visits I felt more comfortable with the attention. The sales people are very attentive and give lots of options and suggestions. They are quick to whisk your choices to the front to hold by the register so you can freely shop (I realize it is also a Loss Prevention technique but I don’t begrudge it.) On every visit I have received the same service. Always friendly and yes very attentive. I have also done some reflecting on my experiences and feel fine with the Customer Service style. The Salespeople are in fact doing their jobs, they are trying to sell clothes! I am still in control of my wallet but I find their effort at their job admirable. Also if one is concerned about too much attention I have found that game planning with a good «wing lady» like a wife or friend can give a little space to shop more freely if desired.
The clothes and some of the prices were my second shock when visiting, one could drop a good deal of cash here. Further exploring revealed options for tighter purse strings. There is a good deal of clearance items and also more reasonably priced brands to choose from. The way I see it is that atleast there are options even if they might be expensive, how many times have you tried to shop at Big and Tall sections and come out frustrated by having found absolutely nothing?
The store environment is great, it is clean, modern, visually appealing and there is plenty of parking.

I am a big guy and I love the clothes in Destination XL. The clearance section is where I shop. I can not afford $ 75.00 shirts, but I can afford $ 20-​$ 40 shirts. I love Nautica’s clothing in this store and the shoe selection is awesome. Finally, i found Sketchers in my size.
The only bad part of this store is: Leave me alone. I hate salesmen following me around. It is so annoying. Go do something else! I hate being followed and this is the only reason they did not get five stars. Dillard’s and Destination XL are the worst offenders of creppy salesmen, but have outstanding clothes.
Like the review under my review says, Destination XL is the in between bad clothes at Causal Male and expensive clothes at Rochester. Destination XL has top name brands at affordable prices. Keep your Harbor Bay and hushpuppies, Causal Male, I am wearing Nautica and Oak Hill.

Big girls have Lane Bryant. Big guys have Destination XL.
This is probably the best store in the Midwest for guys of a certain size who don’t want to spend $$$$ at Rochester or survive the horrible selection at Casual Male. They are all owned by the same company, but Destination XL has the best selection, and this relatively new store impressed the heck out of me. They’re close enough to Woodfield Mall in their own strip mall to warrant a stop.

OK so I date a big guy and clothes, especially semi-​fashionable items, are hard to find. Most stores that sell nicer clothes max their men’s sizes out at XXL (if they even have that). Sometimes in Nordstrom Rack you can find the random Bogosse shirt in a bigger size but its very rare.
So really Casual Male /​Rochester are your only options and their stuff tends to be pretty basic solid-​color cheap looking stuff. Which is OK for working in the yard or playing Xbox but for an office environment or a Vegas trip it is nice to look nice. And my guy likes to look nice when the occasion calls for it.
DXL has stuff so you don’t look like a slob. Actually the store had some REALLY beautiful shirts and ties, but I don’t have that kind of budget. That’s my only beef with DXL is the price of some of the items. Yes, you are using more fabric in a bigger guy’s graphic t-​shirt but really does it need to be three times the price of a regular guy’s graphic t-​shirt? You aren’t using three times the fabric!
Anyway, what I find sets DXL apart from other shopping experiences is the people. Bright and helpful friendly people which is beyond rare in most retail today. Shout out here to the manager (?) — the very tall gingery haired guy with the beard who was working on Sunday the 17^th. you rock and you are hilarious.

Casual Male is the Inexpensive «blue-​collar» big and tall man’s store. Rochester’s Big and Tall, was (is) the high end service oriented alternative to all the low end big and tall stores. Rochester’s has most of the high end designers making sizes for big and tall exclusively for Rochester’s. Rochesters = the Saks or Nordstrom of big and tall clothing, where Casual Male = the Walmart of big and tall clothing. What this company did to save money and increase sales was to combine both Saks and Walmart into the same store with a refreshed store design, and call it Destination XL. Their thinking was as follows: this way the Casual Male customer will now be introduced to the high end clothing, and the Rochester customer will has easy access to a few dirt cheap t-​shirts. We will get some crossover sales. This concept is doomed to fail. Since when does a Saks customer shop want to shop in Walmart, or since when is it a good idea to want Walmart customers to wander around in Saks. The high end customer does not want to shop in that type of environment. What they have done is alienate their big ticket customers, (those that shop at Rochesters) and are attempting to pull hundreds extra from the pockets of the low income buyer (good luck). As a matter of fact, most of the great service from the Rochesters staff has left these frankenstores and what you have for «service» at Destination XL are 18 – 25 year olds who know nothing about service or retail on any level. When I see a Walmart inside a Saks I’ll go back to DestinationXL and shop, and go back to business school to re-​learn the basics of consumerism. Don’t even bother going to this terrible mistake of a store if your a former Rochesters store.

After all the Casual Males around me closed, I was forced to take a trip out to Schaumburg and shop at DXL.
To be fair, I wasn’t expecting much. After reading reviews on here and making assumptions about a whole department store dedicated to overweight men I thought it’d be hokey or lackluster.
I was totally wrong.
It was one of the best shopping experiences I have had in a long time. The store has a bit of a warehouse feel simply because it is a Casual Male, Rochester Big and Tall and Shoes XL all slipped into one.
It was one of the first times that I’ve walked into what felt like a regular clothing store and been able to fit into everything. And I’m a size 60chest and 56pants so that’s really not a normal occurrence.
It was actually a step up from the regular Casual Male stores because there was just some much variety. I absolutely loved it.
The only thing I’ll say is that while there were employees wondering around, not one of them offered to help me in any way. Not that I needed it but it would have been nice to have been asked.
All in all, great experience.

During a half hour visit I only found a couple of items that weren’t made in China — and those were made in Indonesia and the UK (at least the UK still has union shops). I try only to buy US made goods when I can. If I have to pay more, I will. This type of business is bad for the American economy and has nothing to offer me.

This store is a warehouse concept by the owners of Rochester Big & Tall and Casual Male. My wife and I traveled over one-​hour from Chicago’s loop to make a visit to shop for a sport coat.
Now, I am a Big & Tall guy — 380# and 6’3″. My coat size is ⁶²⁄₆₄ portly long. There were NO 62 coats to try on and only two 64.
What is management thinking of? The salesperson told us that people who need waist or coat sizes over 60 are being encouraged to use their more expensive custom built service.
S0, if you are a smaller big and tall check it out, but larger guys should not waste their time.