I am new to the area. Today was my second visit. I need to say this has been the best customer service I have received in all of Santa Cruz county. The first visit was to pick up a few items and cash out lottery tickets. The person that was ringing us up provided a great experience. He would announce our winnings with great enthusiasm. It made a fun moment for us. Unfortunately we didn’t get his name, had an accent if that helps. The second visit was just as fantastic. This time I got the name of the person. Gustavo was friendly when we walked in and went out of his way to take care of my need. I am not sure who reads these reviews for the company or if they have any weight when assessing an employee; I hope they do. Gustavo and the other gentleman represent superb customer service. Thank you for the experience.
Aaron W.
Évaluation du lieu : 5 Aptos, CA
Good stuff. Redbox outside, friendly staff. Almost never crowded. Legit.