Avoid this store. The woman in charge of jewelry is condescending and pushy. I worked retail sales at Macy’s and they blow Kohl’s away in customer support. I cut up my credit card and sent several letters of complaint. Don’t care the response, I’ll never set foot in a Kohl’s again.
Margaret P.
Évaluation du lieu : 1 Hampton, NH
What is the value of a Kohl’s customer?? many companies spend millions of dollars to learn this finite information. all you have to do is stand in the«customer service» line in Kohl’s Seabrook and see that the Kohl’s customer value is $ 15.00 in Kohl’s cash… I was fourth in a long line waiting to exchange an item when an older woman was treated deferentially and rudely by two managers over $ 15.00 in Kohl’s cash… the customer was in tears over the cruel attitude and disdain extended her by the managers. several customers in line raised their voices in defense of the customer who was belittled by managers. Kohl’s managers’ hostility elevated as the crowd became more agitated… other customers threw their stuff on the counter and walked out. Senior manager nastily wished the customers Happy Holidays and stomped away. so for a $ 15.00 Kohl’s cash dispute I counted thousands of dollars of lost sales and thousands of dollars in ill will and reputation.
Ms. Review S.
Évaluation du lieu : 4 Salisbury, MA
Kohl’s is not my favorite store, high prices plus lots of 50% off sales… BUT today I found a pair of khaki shorts for $ 4.00. The clearance racks make this store worth visiting! Good luck!
Marie D.
Évaluation du lieu : 3 Exeter, NH
Customer service was not on spot tonight. Looking for strapless bra and could not locate anyone to assist me. The dept is rather large. I walked around the area twice and could not locate any strapless bras. When I checked out I mentioned my frustration and she responded with a sorry. I appreciate that, but I really needed someone to assist me and that didn’t happen.
Summer S.
Évaluation du lieu : 4 Dana Point, CA
Store is kept fairly organized which is rare for kohls. Employees were very helpful and polite. I have to thank the male manager here because he helped me find my lost boy. They worked quickly to notify the store and we found him very fast before I had a really bad panic attack. Thank you! I will be back to this kohls over the newington location because they had a better selection.
A B.
Évaluation du lieu : 5 Boston, MA
I agree with the other reviews — this is a good kohls with nice employees. I’ve noticed a lot of Kohls have similar layouts with lots of walking to return items. It is a very large store so there is a good amount of walking. But you can find almost everything there. I think the quality of most of the brands are great too.