Jim’s Cobbler Shoppe

I go waaay out of my way to go here. I have been going here for 10 years and they’re wonderful. Always helpful, honest and fast!

Great experience. They applied a rubber sole to a pair of leather women’s shoe’s. Did a great job, timely, and reasonable priced.

I brought in 4 pairs of high heels for repair. Judy suggested an option of also repairing the front of the soles which were also needed. The shoes were completed in 3 days, very reasonably priced and high quality. I highly recommend this cobbler shop.

Lived in magnolia for 7 years and it was my first time in. Employees seemed no nonsense. Had him work on my son’s dress shoes before he went off to college. Great price and good work… got what I expected for the price; they were done on time… thanks. I will go back… no complaints. Remember; the owner is a shoe repair guy… you give him shoes, he repairs them you leave happy… don’t worry if you don’t get small talk and a smile…

I didn’t even get as far as entering the store and I was put off by the curt, abrasive female on the phone. I called to ask if they installed zippers in new boots and she snapped «I don’t do zippers». Taken back a bit, I asked of she could explain why… perhaps to enlighten me so I should reconsider this. Her response? …“I’m too busy to do that” like I was asking her to clean my floors. Good for her to be SO SWAMPED with business that she can’t waste her time on someone considering something so trivial. But maybe a kind thank you for asking, or can she help me with something else wouldn’t have turned me off so completely. BTW, called another shoe repair down the street in Ballard and they said «sure! Bring them by!» Guess I’m just a customer…

A true professional. Best cobbler work I’ve had done across several states. He is a craftsman and really does good, honest work for a great price. I wish the local small engine repair, barber, auto mechanic, and other routine maintenance shops were all as reliable as Jim, where you know you will get good workmanship for a good price.

I’ve been using Jim’s Cobbler Shoppe for years. Always excellent service and great work by Jim. More than anything, he gives you honest advice on what is truly repairable, versus stuff that may just be ready to throw in the trash. :)
Prices are reasonable, and they keep a good stock of polishes, dye and edge paint if you are into «do it yourself» shoe polishing…

I’ve been going here for probably 20 years and been able to have good quality shoes resoled and maintained for 10 years. Great quality and service and fair prices. This is shoe repair, not shoe construction (although he is very good), so not all shoe problems are repairable. They are very courteous, but this is a shoe shop, not a counseling service. This is a dying kind of business in our modern economy, which is unfortunate, because it brings great value and allows you to invest in quality shoes when you make your initial purchase. Very happy to still have it in my neighborhood.

I have been going to JIm’s for several years. Jim is a crusty guy with not much in the way of making you feel good. He has always been very negative but Julie has always been super.
I love their work and I have come to accept Jim is just who he is. He has many times made me feel as if what I was asking was too much trouble or not worth his time. I ignore him now and just tell him what I need and he always does a great job. The price, the convenience and the quality of the work is why I return.
Jim: Just try to be a little more friendly…

Jim and Julie„ the couple who own and staff this storefront run a great cobbler shop.
They both used to work at Frederick and Nelson’s, back in the day, and they know shoe repair. They also offer services to polish and shine your shoes better than they have ever looked!
In a world that people too often throw away shoes instead of redoing them this is a place that deserves to be supported. Many modern shoes cannot be repaired you must buy with a long term view of your investment.
Don’t be put off by the old-​fashioned décor this is the real deal. I have occasionally insisted on paying more, the work they did seemed priced too low for them to pay the rent.
I was surprised to see the negative reviews here, I guess it proves that you can please some of the people some of the time and that people with positive experiences are less likely to write up a review.
I have been going here for over 15 years and am appreciate of this couple’s devotion to hard work — if you could take a look at my shoes you’d see are in great condition.
Not open on Sunday or Monday.
Located in Magnolia Village just a bit north of Ace Hardware.

Love, love, LOVE this place! I just took 3 pairs of shoes in… two of which she fixed right on the spot and only charged me for one. She was very friendly and helpful. I will bring all my shoes here. Thank you!

I decided to try this shop out after reading the stellar reviews on Unilocal.I brought in a pair of cowgirl boots some time in February; the sole was lifting off one of them. I was barely greeted; the guy examined my boots and made a face, presumably because the material is faux leather (I’m vegan and purposefully sought out a pair that matched my lifestyle), and sighed, saying he didn’t know what he could do but he would try. I left them reluctantly, feeling like I was putting him out by bringing him business.
When I picked the boots up, I was delighted to find them repaired as good as new, and the woman at the counter was friendly and very helpful. It more than smoothed over my initial impression.
Now after lots of wear, the soles are beginning to pull off again, so I took them back, figuring it may just be a routine with this particular pair. Again, no greeting; both the man and the woman «helped» me at the front and both made the annoyed face when I brought my boots out. The guy sighed and said «Didn’t I fix these once before?» I responded that yes, he had, and that the work had been superb, I just wear these very often. More sighing. No warmth, no eye contact, no smiling. Once again, I felt as if my business was unwelcome! I was asked when I needed them by and I responded happily that there was no rush, they could call when finished. The response? Another annoyed sigh and followed by a snippy remark to just pick a specific day of the week. If my boots are a pain in the ass for some reason, I wish they would just tell me they can’t work on them again — it beats the passive-​aggressive fuck-​off vibes.
I was willing to overlook the abrupt customer service for the stellar work once, but not twice. The awkward/​embarrassing exchange isn’t worth it, and I really don’t care to give them another dollar. I won’t be back!

I not really able to give a review of the work done here, precisely because both times I’ve gone, they would do the work. First my gf brought in some high boots with a zipper that needed repair. «I don’t do zippers» was the reply, delivered in a tone that seemed to suggest «You’re stupid for having boots with zippers. Get them out of my store!» Fair enough. The second time I went in to try to resole some old boat shoes that had a sole loose at the toe. «Nothing I can do with these.» Then, eyeing the rubber reinforcements I had glued on the soles by a cobbler in China, he said, «I’m surprised you even found someone to put these on!» Again with the tone «I can’t believe you found someone who would even touch your stupid shoes!» Ok, maybe I am being harsh, but those are my only two experiences there.

We have used Jim’s Cobber for a number of years — most recently this week for reheeling and rubber skim-​sole on a pair of Allen Edmonds men’s dress shoes. They have done several pairs of lady’s and men’s shoes for us and every single time– they have been exceptional. They are on time, on budget, with flawless workmanship. If only every service industry could provide this level of service, quality, and fair price —
Keep up the great work and never compromise your quality.
And…they actually give you a courtesy call when your shoes are ready for pick up.

I take all my shoes and purses to this shop. I’ve purchased boots and shoes (and purses) at consignment shops and they make them look either brand new or a whole lot better (obviously depends on the wear). I’m so happy to have this shop in my neighborhood but my friend from Issaquah brings her boots and shoes here now that I’ve introduced her to this shop. Great job guys.

Had heals replaced on a pair of my wife’s boots and my best pair or HM Williams boots. The quality of work was A+ and the price seemed fair $ 15 per pair. Turnaround time was just a few days. Thanks, Dan

One of the best places in town to get your shoes, handbags and other leather goods repaired. Been using them for years. Good old fashion honest folks that doesn’t penny pinch you with surcharges. Friendly and very easy to talk to. Many times, I would walk out of there with repairs costing less than $ 2. That is amazing for day and age. And if he thinks something is not worth fixing, he’d tell you straight up. As he says, he’d love to take my money but if he was in my shoes, the fix ain’t worth the cost of fixing. All of our neighbors go to them exclusively as well.

friendly couple– Jim & _​_​_​ (sorry! and thanks for the dessert recommendation)
ambiance= old school. counter in front, shop in back. same guy who writes your ticket – yes, writes– also fixes your shoes.
the kind of place that makes you wonder if this is where the ‘millionaires next door’- you know the ones who re-​sole all their shoes instead of buying all new ones– come.
always great service & quality work with a smile.
If you live in Magnolia, you should not go anywhere else.