Plumb Pros, LLC

Bruce came to our house recently and we wish we could give him 7 stars…+ 1 star for being the best plumber we’ve ever met and +1 star for not charging us for what he described as a courtesy call (shows you what I know about plumbing!). When reading reviews before we called him, they almost sounded too good to be true but all were 110% accurate. No joke. As others have said, he is reliable, responsive, HONEST, affordable, and has an unusual calming presence.
He has a lifelong customer in us now and we look forward to working with him again when we replace at least one toilet in our house soon.
So yeah, if you’re looking for an exceptional person who is a plumber (and who has many other handy skills as well), stop looking now because you’ve found him in Bruce.

Bruce has done several major and minor jobs for us over the years and he is a pleasure to work with. He is reliable, responsive, honest and affordable. He makes sure he gets to the root of the problem (literally in our case!) and fixes it correctly. I highly recommend this company.

Bruce fixed our toilet in under 30 minutes. He came out that day, arrived on time, and was in and out super quick. I recommend Plumb Pros for the job!

Quick, knowledgable and honest plumber with reasonable prices! We had a sewer line break in our backyard and were working with another company that helped us figure out what the problem was but never showed up to do the work. After not having a toilet for a few days and calling dozens of plumbers who were busy, I called Plumb Pros and Bruce was at my house within 15 minutes! Even though he had a busy schedule, Bruce didn’t want to leave us without sewer another day so he stayed and fixed the issue. After such great service we’ll definitely use Plumb Pros for any future needs. Thanks Bruce!

Best plumbers ever! I have reviewed them before and have since retired and live in Honolulu. I still manage Seattle rental properties and can call Bruce and know he will handle the problem with competency, efficiency, and affordability. People have said this before about Bruce and I agree 100%: «I’d trust him with my life.»
If you need a plumber these are the guys to call. Aloha.

Being in a big city I always worry about having to get help. Bruce was recommend by another plumber and I’m glad they did because he was great. He made sure to do the job right, was honest and gave me a very fair price. You should have no hesitations calling him if the need arises.

I can’t thank these guys enough for their honesty, expertise, and effectiveness. Bruce is a stand up guy that cares about doing a thorough job. More importantly, I want to point that Bruce’s crew is just as honest, caring, and thorough as Bruce is. Fun group to work with — and thanks Bruce for fixing my golf swing!
(If you’ve read my other reviews, you will know how ironic this review is.)

When my boyfriend searched on Unilocal for a plumber he ignored the one bad review Bruce from Plumb Pros, LLC has and I am so grateful he did. Bruce was phenomenal! He arrived when he said he would, fixed the problem fast, his fee was so reasonable I offered a tip and he refused. If that wasn’t enough he took time to listen to other non plumbing problems we have and gave us really good, sound advice. I was really impressed with Bruce’s plumbing skill and honesty.

Bruce is the best. We had a small side sewer situation turn into a massive situation that required heavy equipment, tearing up a street and replacing the side sewer all the way to the main. Instead of taking on the job himself, he turned us over to a great company (Aces Four) that does the larger jobs and they did it at a price much lower than what Bruce would have had to charge. Highly recommended.

Bruce is as good as it gets. Knowledgeable, honest and reasonably priced. I always recommend him to my real estate clients.

Called these guys based on the amazing Unilocal reviews on a Saturday morning for a backed up kitchen sink. Had a simple conversation, he said he’d be out between 3−5pm. Awesome! Went on with my day. Received a voice message that was left at 1230pm that he was not going to be able to come because he was up at a job that was going to take all day and that we could figure something out for Sunday morning. I text saying I understand, things come up, and asking what time worked for him Sunday. Nothing. Sunday morning, try again, no response.
The reason this irks me is if he’d been upfront that there was even a chance he couldn’t come out on Saturday morning when I first called I’d have moved on and called other outfits. By waiting so many hours by the time he let me know every other plumber open on Saturday was completely full. Then he left me in the lurch on Sunday too. It’s Monday and my sink is still stopped up with people coming tomorrow. Needless to say it’s been inconvenient.
Just a bummer. I am glad others have had such great luck with them but wanted to share this not-​so-​rosy story.

Bruce at Plumb Pros is our hero! On a Friday, our side sewer backed up and was sending sludge into our basement. We called Rapid Rooter who was not able to come out until Saturday morning. RR looked at the job and told us it was not possible to clean it out — that we would have to hire a company to install a sewer line clean out on the outside of the house — then they would come back and clear the blockage. This was incredibly upsetting because we could not use toilets or water in the house.
We started calling other plumbers and were referred to Plumb Pros by another plumber. Bruce came out that afternoon and quickly diagnosed the problem. He tried three different methods to clear it and didn’t give up until it was fully cleared. And he charged us a VERY reasonable rate to do it. He’s a very honest guy with lots of experience and integrity. Highly recommended.

I knew I had at least one break in my sewer and generally where it was. Bruce Melton of Plumb Pros was recommended. He came out the same day I called, put a camera in the sewer and knew right away the problem was worse than I thought. He couldn’t get to my job for a while so he called someone he recommends and works with to ask him to come as soon as possible. I really appreciate his effort to help me get help even though he couldn’t do it. He was nice, efficient, and professional. I would recommend Plumb Pros, no question.

I had a great experience with Bruce. He was professorial, arriving when he said he would. His estimate was reasonable for the work I needed. He quickly got the work done. The work was done right. He estimate was dead on and I paid what he estimated. Will use Bruce again and I recommend him to you all.

We recently discovered our water main under the house was leaking badly and found Plumb Pros here on Unilocal after first making the mistake of calling another plumbing outfit, one of those companies who advertises heavily with catchy jingles and mailer coupons. A guy from that first called plumbing company came out same day, was nice enough, and seemed to know what he was talking about but when it came time to give the rate quote he took quite awhile writing down numbers and mumbling to himself, then eventually after finishing what seemed like a very complicated math formula he came up with a price for what he described as a bare minimum emergency fix, a price that seemed well beyond even my worst case imagined scenario… he then proceeded to show me a quote for a much bigger job which he strongly recommended as a longer term solution, to change out the existing water service from the main meter to the house… though admitting there was no evidence of any problem with that, yet… we desperately needed a fix to the running water under the house so we tried putting the amount for the basic quote on 3 different cards but came up short on credit for this charge. We decided we couldn’t get it done at that time and he agreed to come back when we had the funds together… not a good feeling for us.
That was the good news… as it forced me to do a little more searching after discovering the numerous positive reviews here for Bruce and company, emphasizing his fairness, honesty, workmanship, and competitive rates, I gave him a call. He answered his phone immediately, even though he was on a job under someone else’s house as he described. After discussing our dilemma he assured me that no matter what the issue was his price would be well under the first company’s rate, which he described as an outrageous attempt to gouge a typically naïve customer. I immediately felt a huge sense of relief just hearing that. Bruce called me back shortly as promised to schedule a next day service, something that was much appreciated going into a holiday weekend.
He arrived on time the following day, and quickly assessed the situation. The diagnosis was not much different than the previous plumber’s but his solution was so much simpler and cost effective… at about ¹⁄₇^th the cost! And the way he explained the cause of the issue I have good reason to believe this solution will hold up just fine. He assured us that if anything else should come up with this he does stand behind his work. And that is priceless:)

I found Bruce, from Plumb Pros, to be as professional as they get. We had a blockage in our main drain that had been caused by another plumbing company dropping a piece of debris (a chunk of PVC pipe) into our drain during an earlier repair. Bruce quickly assessed the situation and made a recording (DVD) of the lodged PVC debris with his camera, so we’d have evidence to present to the other company for reimbursement of the repair. He then quickly solved the problem by dislodging the debris at a reasonable price. I couldn’t be happier with the service. Plumb Pros will be at the top our condo association’s call list in the future.

After over a decade of side sewer issues in my 80-​year-​old home, I turned to Bruce and company for help. Bruce came highly recommended but I had a few other other estimates to be sure. The decision was easy when Bruce’s estimate came in lowest. He’s smart and experienced enough to come up with a balanced plan for your budget and needs. His staff is hardworking, respectful, and as clean as possible under the circumstances!
When a separate plumbing issue came up a few years later, Bruce came out on a weekend to help me sort out what was happening. He took the time to explain the issue, answer my stupid questions and figure out a solution.
With the constant remodeling at my home, a lot of workers have come and gone, and few give me the peace of mind that Bruce does. He’s intelligent, thoughtful, and a straightshooter — someone you can hand over a project and trust they’ll do it right and affordably. Give Bruce your business, but not too much, the guy probably deserves a vacation ;)

I can’t say that I’ve ever actually used Plumb Pros for any work, but I’d still recommend them to anyone.
My neighbor informed me over the weekend that a section of sewer pipe that served both of our homes was damaged and flooding his house. He called two other plumbing outfits to get estimates on the cost to repair the pipe (which we’d have to share) and got two estimates at about $ 10K. He had Bruce with Plumb Pros come out today and an hour later, after sending a camera down the pipe, Bruce found that there were no problems with the shared pipe and that it wouldn’t require any work at all. If that’s not the definition of stand-​up, ethical practice (and a demonstration of how important it is to find a trustworthy service professional), I don’t know what is. Like I told Bruce this morning, he shot to the top of my list of plumbers to call the next time I have a problem.

It is true what everyone else writes, Bruce with Plumb Pros is by far, 100% THEY best plumber around. He not only has he been able to help me with my plumbing issues on my bathroom toilet, kitchen sink and on my septic tank but has been able to identify the problem instantly. He knows the ins and outs of every situation, and I would not go to anyone else no matter what. I wish all industries has their own «Bruce Melton’s» that way you know you are getting great work done for a reasonable price and you know he stands behind his work!

Bruce is ethical, helpful and all around fantastic. As others have said, if you need a plumber, these are the guys to go!