Steak ‘n Shake

Cheap place to eat with decent food. Inside was kind of slow but the drive thru is very quick. Milk shakes were good. The burgers good be a little thicker.

This never goes well. Take it from a local, service is sloooooooow. We are here now, 40 minutes, still no food. It’s not busy, plenty of staff, but they are finding time to smoke. And the place is dirty. Too bad, I like the food.

Excellent food, service and price! We both got the new philly cheese burger and split a hige M&M shake. We had to wait a moment to pay. Used the app and it worked perfectly … Need more cashiers and the floor was a little bit slippery … but everything else was excellent.

Super busy as usual. But worth it for the great food friendly service. Really clean for as busy as they were. No details left out.

We decided to stop for a shake «quickly» through the drive thru. Needless to say it was nowhere near a quick trip. There were only 2 cars in front of us and we were in the line for roughly 30 min. That is absolutely terrible. We may have well just went directly into the restaurant and sat down. We may have been served quicker if we had done that! I know that they are know for a slow drive thru, however, if you have a drive thru you should be able to serve food in a fast manner. This was the longest I have ever waited in the drive thru window. The shake was also not made up to par. Normally on the dark chocolate shakes, there are chocolate chips in it. Ours was plain and had none in it. So, for slower than slow service and a shake not made properly, I would visit another place if you are craving a shake.

This is a really busy Steak and Shake. The drive thru line takes a while to get through, but at least your meal is ready by the time you make it to the window. I got a milkshake, and it was delicious!

Very busy. But food was delicious and fast. They had a huge selection of meals for $ 4. Our entire family ate for $ 40 including dessert. Wait staff friendly and efficient! Would recommend!

Food was as expected for a stake n shake. Price is good. Service was also good. Place was clean and very well light inside. Order your milk shakes in to go cups (you get more). Only real negative was some of the servers were a bit rough around the edges…

Went here for lunch before I left town. It was a Sunday and they were extremely slammed. The hostess was very nice and friendly. For a table of 3 the wait was an estimated 15 minutes, but we got a table in about 5 minutes. The waitress was very nice and accommodated us very well even though she was running around extremely busy. We made sure to leave her a nice tip. The only things were that the cashier (I believe it was also the manger) seemed like it was a problem when we told him that we needed our check split. Also my burger was a little dry this time for my taste, but I love Steak ‘n Shake. So having a dry burger one time wasn’t that much of a big deal. It still tasted good, just wish they would have added a little more BBQ sauce and cooked my burger less. All the staff were really busy and it seemed like ALL of their employees were there that day cause they were so packed. Just remember to be patient and treat the employees with respect. While we were paying there were some people at the take-​out counter yelling at and talking about the older man that was trying to get their order together. I don’t think the older man had any idea what was going on and I’m sure he did not choose to be working there. The customers were being very disrespectful to him though and he could hear everything they were saying. It wasn’t his fault that their order wasn’t ready yet. I felt really bad for him after leaving. I’m sure I will eat here again next time I am in town. I like going back to places where the staff are friendly and welcoming.

Nice to have a Steak and Shake in this area now. The food was good but the fries were a little cold. The service was really bad though… When we first walk in there’s no one at the podium but finally an old lady (sorry but she was) walks up slowly and seats us. She seemed a little off. Our waitress was a little better but not much. I guess we’re lucky the food was good cause the service sure wasn’t.

First time for Steak ‘n Shake. It was great. The burgers are delicious! So are the fries! My wife and I both had burgers and fries and ate for 12 bucks. Cheaper than McDonald’s! Highly recommend. We were there during the dinner rush, still had great service and food came out fast!

I wanted to tell what a nice experience we had at the sevierville steak and shake we went there on a Sunday and they were very busy we had 7 people for a birthday celebration we had to wait about 15or20 min to get seated our waitress was very nice everyone was very nice it didn’t take very long to get our food and everything was very good I had gone there really thinking things might not be so good after reading some reviews but we really enjoyed ourselves and want to go again. You can’t always tell!

Good food but poor service. Nobody seemed happy to be working there.