Broken bathroom, completely disorganized barristers, slow. Disappointing in all respects.
Kim M.
Évaluation du lieu : 2 Palmdale, CA
They made my drink wrong and then argued with me about it. I have ordered the same exact drink for years… Now they are trying to tell me I ordered Mocha… So, once one of the employees told him to just remake my drink, he made everyone else’s orders before mine, about 6 people, then he decided to ask the other guy, who was doing dishes, if he had remade my order. I had ordered 2 fraps, so as I stood there waiting, my other FRAP«wilted» away. Finally, the guy in the back remade my order. Ridiculous.
Sarah M.
Évaluation du lieu : 1 Midvale, UT
My friend and I came to this Starbucks to pick up some coffee for our long road trip. We were expecting a strong good quality brew, but ended up with weak watered down milky iced coffee. Don’t trust them to pour your crème/sugar(which i normally never do, but we were in a rush), make sure to let them know that you want to self pour everything. I’m very disappointed with the quality, because Starbucks likes to portray themselves with well trained baristas and high quality beans. I will NOT be coming back here, until they hire some new baristas, or train the kids working there now.
Jessica E.
Évaluation du lieu : 5 Simi Valley, CA
I love this store! Awesome and friendly staff! Super efficient and always make my drinks perfectly. Highly recommend going here!
Robyn C.
Évaluation du lieu : 4 Simi Valley, CA
This is a pretty decent Starbucks on the east side of Simi. It is conveniently located in the Regal Movie theater parking lot. It is pretty large in size and there are seats outside as well that are shared with the other restaurants. They recently put in a large refrigerator section for lunches/snacks/other Starbucks beverages. There are plenty of different items to choose from. They also have a large pastry counter by the register. This Starbucks does get quite busy. The door on the street side is the best one to enter at because it is located closest to the register for ordering. The pick up counter is a bit small and everyone tends to bunch up there waiting for the drinks. The employees are friendly and helpful. It is clean and well kept inside. There is plenty of parking, but since it is close to the movie theater it tends to fill up quickly. I like to frequent this Starbucks when I am on this side of town.
Patricia H.
Évaluation du lieu : 4 Simi Valley, CA
We’ve started going to this location more often as the one nearest home isn’t all that any more. The good-employees have been there for awhile, always have a smile and are sincere and make good drinks. The store is huge but oddly shaped and the latest remodel seems to have not improved much. Big minus is now there’s only ONE restroom-they took the men’s restroom away to make room for a refrigerated unit and it was not a good trade off. There has never been enough seating except on warm days when the patio can be used. Inside seating is hard to find and tables are awkwardly staged. Would love to see this reconfigured-but considering it just got done with the fridge unit, not holding our breath.
Joseph Y.
Évaluation du lieu : 4 Chatsworth, CA
I come here every morning at 5:45 am to get my morning Venti coffee before my workout session. The place is always clean and ready for business. The staff here are kind and welcoming, even this early in the morning. What I found interesting was that the same coffee that I pay $ 2.45 in Simi Valley costs $ 2.25 in Chatsworth. The taxes in Ventura county are cheaper than in Los Angeles county yet the coffee is still $.20 more expensive in Ventura? I don’t get it. Anyway, never had an issue coming here.
Celeste W.
Évaluation du lieu : 5 Los Angeles, CA
This Starbucks is a short walk away from our house. Everyone is super friendly and they move the line pretty quick. The inside is nice with tons of seating. Very busy location though, so not always an extra chair.
Kellie R.
Évaluation du lieu : 5 Simi Valley, CA
Super sweet staff, and great attention to detail. My order is never wrong(and I’m a pain in the butt!) and they are always so friendly. I get that most people waiting for their morning coffee are crabby, hence some of the reviews lol. I had the pleasure of meeting Hannah today who was an absolute gem. Customer service is not dead here! My advice to the masses… have a cup at home before heading out for your specialty brew because you need to lighten up. Great crew, the entire staff hustles like no ones business, always kind and polite, and drinks are always correct! Can’t ask for much more than that!
Joe B.
Évaluation du lieu : 2 Glendale, CA
The reason I always order just drip coffee is so that I don’t have to wait in line while everybody gets their Venti mocha Chino’s or whatever. This store for some reason is the only Starbucks that takes your name and makes you wait in line — every other one in my experience fills a drip coffee right there at the register.
Madeline M.
Évaluation du lieu : 1 Irvine, CA
It’s like all the employees have a really big ego! They are really rude! And have a bad attitude! The wait takes forever for just a drink!
Bobby B.
Évaluation du lieu : 1 Newbury Park, CA
Just went here at 6:40 am. Line out the door, but I’m third to next. Only one woman taking orders. Unbelievable. Caramel iced coffee venti. Asked for cream on the side. Few minutes later, the one other server puts my cream down with other coffees and says a bunch of names. Oooo no, I wrongly grab one and she says Are you Jan, sir? Pfffht, are you trained, you wench? Don’t snap at me and think the«sir» makes it okay. You smile for my money during my Starbucks experience. No surpise to see this location has many other bad reviews due to jerk staff and crappy attitudes. Don’t go here.
Denise D.
Évaluation du lieu : 5 Calabasas, CA
I love this Starbucks! The baristas are friendly and patient, and they make great drinks. Good atmosphere, the display cases are orderly and well kept. I appreciate that they keep the area clean and litter free. My only complaint, I wish the seating area was larger to accommodate more people. Too bad they can’t take over the space next door and expand! Super convenient location, good parking, great customer service and well maintained. Definitely my go-to spot for my morning cappuccino.
Aubreyana K.
Évaluation du lieu : 1 West Hills, CA
If I can give this Starbucks no stars I would. I ordered a 3 shot espresso on ice and when woman was rude and didn’t make my drink right when I asked her to reado it because my drink os wrong She was extreme rude and this is a drink I order everyday of the week. I don’t recommend this place at all workers are so rude.
John S.
Évaluation du lieu : 4 Simi Valley, CA
Best iced coffee in town. A few weirdos like to set up show there but it’s big enough that it doesn’t matter. Decent wifi and the staff is always amazing. If you don’t know what you want ask Sharon, she’s the lady with the frizzy red blonde hair you can’t miss her!
Lance N.
Évaluation du lieu : 2 Simi Valley, CA
Been here a few times and I have not been impressed at all. The employees are rude, have trouble getting your drinks right, and act like anything you ask for is a huge inconvenience to them. I would much rather go to the one off first street.
Cynthia S.
Évaluation du lieu : 1 San Gabriel, CA
By far one of the worst Starbucks I’ve ever been to. They walked by at least 5 times before anyone asked if I had been helped. When I told them I needed my coffee to be ground they told me no because my package was open and they couldn’t guarantee what was in it.
Julio O.
Évaluation du lieu : 2 Chula Vista, CA
Bad customer service. Employees look like they don’t want to be here. Happy father’s day to me I guess.
Pamela V.
Évaluation du lieu : 5 Simi Valley, CA
Always busy, always polite, helpful, knowledgeable, and provide fast service. Nice place to sit and visit. Huge tree outside at Christmas. I love going here!