Welden Hardware

I love having Welden hardware right in town. We have gotten many things serviced here, and bought basically everything we needed for our new house at this store. Everyone who works here is informative and helpful. Love it.

I’d really like to give a terrific review and support local business. The folks here are super friendly and willing to help, the prices are reasonable for a local hardware store, and they are knowledgable on a variety of topics. Here comes the however… I took my mower to be serviced here (against the advice of a neighbor who had a bad experience as well), and when I got it back, the battery was completely dead. When the mower went in for service, it had an 8 month old battery in it. They obviously left the lights or something on and killed it. Then I took my mower wheel in when the tire went flat. They called me at home the next day to pick it up, and the tire was still flat. Took them another 2 hours to fix. I went to pick it up, and just happened to notice that the bolt that holds the wheel onto the mower was now missing. They easily located it, but if I hadn’t noticed before I left, it would have been lost. Synopsis: try another place in town for service of your mower.

I wanted a generator for the impending hurricane (Sandy) but waited until the last minute. Everyone was sold out and the few places that were getting them (mostly Lowes and Home Depot) could not give an exact time and would not take a pre– order or hold one for me. It was first come first serve– which meant going to the store in the morning and just waiting around until the truck delivered them and then probably fighting the masses to get one. Not something I was going to do. I read on facebook, through a post by WFSB news, that Welden Hardware had some generators left. I called and spoke to Scott, who said he was getting another batch in so come down right away to pre –pay if I want one. I explained to Scott that I live about an hour away from the store and would head down right away but didn’t want to get there just to find out they were all sold. I asked him if he could please hold one for me– I would even give him my credit card info over the phone. Not necessary — I will hold one for you as long as you are coming now, he said, and took my name. Not only did I get a generator, they also helped my husband squeeze it in our car. I am totally impressed! Everyone there was so nice and professional– even though they were really busy and the phone kept ringing with other people looking for things to prepare for the storm. There is definitely an advantage to shopping the small business guy. I highly recommend Welden Hardware.