Two employees are fighting in the kitchen area for well over 10 minutes, yelling repetitive quips at each other and almost getting into a physical altercation. The manager on duty is silent, devoid of both life and care. The big black one called the skinny dude gay no fewer than a dozen times, and she announced that she’d be waiting for his sweet ass outside. To talk it out, I’m sure. The typical quality of customer service offered here is on the level that, after witnessing these events, I immediately put it in the normal column. As far as the people not fighting… English is optional, smiles are banned, and management must be mandating facial expressions of «wtf do you want» for all employees. I’ve gotten food here at least a dozen times and this location is horrible even by BK standards.
Lefai K.
Évaluation du lieu : 3 Chicago, IL
Nothing too crazy or out of the ordinary about this place. The drive thru was super speedy and relatively friendly.
Sameer R.
Évaluation du lieu : 2 Schaumburg, IL
Rude and just mean. I mean these people who do drive thru truly have issues speaking to people normally. Nasty attitudes result in a loss of customer.
Richard R.
Évaluation du lieu : 1 Chicago, IL
I say check your food before you leave the drive thru, specially at night. Today I was served the worst burger king meal ever. Double bacon cheeseburger with no bacon, chicken fries that seem to have been triple fried 3 days ago. Box was full of grease. This should be a rule. Check your food before you leave any drive thru!!!
Lilian T.
Évaluation du lieu : 1 Chicago, IL
Well, I am not a BK fan. I usually go once a year or so. This is the last time I am eating at this specific place, and this is why? I place my order, luckily I didn’t have any issues when trying placing it. The cashier was very nice and polite. Since I don’t eat BK often I asked her a few questions which she answered very polite. The problem started while I was sitting and enjoying my food. One of the employees came and sat right in front of me by the door. She was eating too I am guessing she was on her lunch break. Everything was OK until she started blowing her nose so hard, don’t know if she was sick or if she just wanted to have a clean nose, but HEY there is something called a RESTROOM where you can go and take care of business. After she finish blowing her nose she decides to inspect the«product» so disgusting… obviously I didn’t finish my food, I guess she notice it and she left her stuff(food) and went to the RESTROOM. When she came back from the restroom she picked up her stuff and went back inside to the counter. Most of the employees were Spanish speakers except for one person. I speak and understand Spanish. I heard them saying some comments that I’ll rather don’t put it in here because it is so rude. My conclusion, I will never go back to this BK. Managers please train your crew on not to do this kind of things in front of costumers it is rude.
Cameron H.
Évaluation du lieu : 2 Chicago, IL
After seeing a movie, a friend wanted something quick and easy. Not too far from the movie theater was BK. It has been a minute since last eating BK. So, I thought, why not. I just ordered a Whopper with Cheese with fries and a drink. It definitely hasn’t changed in a few years(which is a good thing). Overall, decent burger. But I definitely do not eat it too often.
John S.
Évaluation du lieu : 2 Palatine, IL
Had two sandwiches at about 10pm. Chicken was good burger(Bacon Cheddar Topper) was horrible! it seemed like it was flame broiled twice and sat in the tray for 4 hours, not good.
Jacob J.
Évaluation du lieu : 3 Chicago, IL
I said I would never go back and yet I did. Hey, I’m not perfect okay. I’m AmeriCAN. Like another reviewer stated, a Whopper Jr every once in awhile is okay, right. I like to ask them to double or triple up on the veggie toppings so I feel better about my bad eating decisions. Well, I add to the bad decision by asking for extra mayonnaise and ketchup. That combination when mixed is oh, so tasty. If you read my previous review from four years ago, the lady manager that throws US currency away is no longer here. Their drive through service has gotten better with listening, however not everyone there has clear ears. That might just be an ever present attribute of all BK drive-thru employees though. So I’m updating to mainly talk about this new Cinnabon promotion they are holding. I want to know why the hell they have a container the size of a pie pumpkin and the sweet, microwaved bun inside is the size of a baby’s hand. Two bucks for nothing?! If making a hulking huge container, fill that damn thing with a bun that was made for it. I hate waste which is what that purchase constituted to. Worst Cinnabon evah. Worst location as far as where it sits. One can only enter or exit from East bound traffic lanes, so if they f$cked your order, you are S.O.L. Unless you want to fight traffic and make possibly four lane changes and 2 U-turns to get that sauce they forgot to give you for your nuggets. Lets not forget the ketchup and napkins.
Don k.
Évaluation du lieu : 5 Cook, IL
wow, all the hate on this BK? personally, I have found that this one to be the best, really, thee best Burger King on the north side of Chicagoland. why? they actually know how to cook their burgers. like, they taste how u imagine they should, when you see a normal burger king commercial, and your thinking, oh man, juicy flame-broiled, yummy yum yum. and for like $ 2, a whopper!, so good!!! yah, that’s why 5 stars. i actually had to stop going to all the other burger kings, and make a trip up here whenever I get a BK hankering.
Kimberly C.
Évaluation du lieu : 2 Chicago, IL
Just a regular Burger King. You can’t turn left out of the lot onlr right. They forgot my sauce for my kids’ nuggets.
Dave S.
Évaluation du lieu : 1 Chicago, IL
It’s hamburgers, people, not brain surgery. Me: «I would like the #2 but could I please have that in the style of the Angry Whopper?» BK: «You like #2 with jalapenos?» Me: «I would like a #2 but prepared like the Angry Whopper.» BK: «A #2 with jalapenos?» At this point I just say, «yes,» and leave it at that. Meanwhile I’m thinking, is the Angry Whopper just a burger with jalapenos? No. No it’s not. It’s a Whopper with spicy crispy onions, jalapenos, pepper jack cheese, bacon, tomatoes, lettuce, mayonnaise, and spicy Angry Sauce. I basically want a double Angry Whopper. So, a #2 with jalapenos would be missing: pepper jack cheese, spicy crispy onions, bacon, and Angry Sauce. Close but no cigar. I’m eating my #2 with jalapenos still a bit ticked at the communication breakdown at the counter when I noticed a sign above the register: «Whole Jalapenos $ 0.25; Three for $ 0.50.» When I investigate my receipt I see that adding jalapenos to my #2 cost me $ 0.95! WTF!!! Three dinky slices of jalapenos for $ 0.95 when I could have gotten three WHOLE jalapenos for $ 0.50! Burger King just flame broiled me and I’m not happy about it. On a positive note, I thoroughly enjoyed my Big Mac and Chicken Nuggets later that evening from McDonalds.
Anum A.
Évaluation du lieu : 3 Morton Grove, IL
This Burger King is good but it gets really overcrowded during lunch hours. The lines get long and the drive thru is insane. But they work fast and the food is good so its not that bad at all.