Nordstrom Rack

I like some of the things I can find here, since they have a big variety. However, it’s unorganized, especially their shoe section — which makes the store look kinda cheap and unpleasant to shop in.
I would recommend this for people who have time to browse. You can definitely find really nice cost savvy but stylish pieces.

Sister Sister. You don’t know how I missed ya!
Nordstrom Rack is like the sibling of more mature Nordstroms who has all its hand-​me-​downs and rejects. This is awesome because its like an entire store space just of the clearance items and deals.
Well mostly. A fair chunk of the stuff isn’t actually from Nordies. I’m pretty sure Burt’s Bees and Neutragena aren’t sold at the department store but at supermarkets or TJ Maxx. I saw some hair clips and stuff that were pretty down market too.
My first visit I walked the perimeter and when I got to the back I asked the associate if they had a cosmetics or fragrance section and he said he didn’t know, then asked someone via a Britney headset if they had one. Then he replied no. I later found 1 in the shop. This is really bad. That means 2 associates didn’t know their store’s layout or merchandise. This is kinda like Target or Walmart where the staff is paid to pick up stuff off the floor & stuff it on shelves or hangers blindly like automatons. Never with a curiosity of what is in the store or they hold or to provide any customer service.
Ok so they do have a lot of great stuff from the flagship department store way marked down. Classic, stylish pieces you can use for work, nights out, the gym, outer wear. And shoes. My secret dream is just to load up my truck full of their shoes.
I also love fragrance and polish and that selection is pretty dismal. I’m kinda surprised both have certain shelf lives and expiration dates so I expect that proper stores have a big chunk to unload… Especially the holiday or Valentines Day collections unsold. The only fragrances that seem worth a care they basically always have is Burberry and Micheal Kors White. A while back, Michael Kors original scent was my signature fragrance for years I wore daily. Now I gravitate to more complex or edgy perfumes like Tom Ford’s line or Jo Malone’s or Elizabeth & James things. But if you like Michael Kors scoot you tuchis over and get the White for halfsies.
I wasn’t blown away with the purse collection and actually don’t feel they are that marked down. I did get a hat.
And can’t wait to add more shoes and boots and flats to my shoe family.

I have to mention the courtesy of the employees and the good service I experience and every visit to this store.

Love Nordstrom Rack however this location is always busy, aisles are tiny and cramped, makes shopping with a cart nearly impossible and stressful. Only complaint. I would recommend the larger, less chaotic Schaumburg location. Good prices on top name brands! Why pay retail price?

This Nordstrom Rack is slightly new than its plaza counterparts, and it’s located behind Panera off of Skokie Blvd and Golf. Taking place of the old Best Buy, this Rack is of a decent size. I was a little underwhelmed with the selection of clothing, as the designer wear seems a bit scarce. However, their shoe selection was a little more extensive — one note is that this Rack may carry the largest amount of Tory Burch shoes EVER! Whether you’re looking for patent, leather, with pumps, etc., this Rack most likely has it in that brand. The SAs are a little MIA, so it’s mostly rummaging through the selections on your own. Plenty of free parking, but watch out for pedestrians, as there’s much foot traffic for DSW.
+large selection of Tory Burch shoes
+scarce designer wear

I’m from Los Angeles and that means all we have in mega stores like this is badly merchandised product, extremely loud crying spoiled brats, and aliens working the registers (and I mean the outer space aliens, not the illegal ones).
Much to my surprise, this place rocked it. Clean and orderly. It was really nice to see professional people working the aisles and registers. I had to refrain from buying the Casio G-​Shock watches because they were priced at $ 50 each! That’s less than half if you’re not familiar with the brand. I really wish I could have spend more time here buying things for myself.

i dont usually shop at Nordstrom and even Nordstrom Rack would be quite a stretch but this definitely reminds me of a Marshall’s/TJ Maxx Burlington Coat kinda place but pricer

Love this location, it’s fairly new, built maybe 2 years ago (tops). Has a great selection, I purchased a *beautiful* Ivanka Trump handbag, on a really steep clearance. Great selection of higher end jewelry, shoes, handbags. Really clean, but beware the kids shoe section is usually a mess, and sizes mixed up. You’ll have to do some digging to find correct sizes on the correct shelves!

Prior to this visit, I’d only ever shopped at the one in Northbrook and the one on State Street in Chicago. I decided to pop in after shopping at Ulta, which is the next store down.
Nordstrom Rack is great in the sense that you can get a pretty good bargain on some higher-​quality/​designer merchandise. Also, the store carries a wide variety of items outside clothing, including shoes, accessories, handbags and jewelry.
However, you will have to allocate plenty of time to browse through their ample selection, unless you’re targeting something specific. I always find myself spending at least a few hours selecting items to try on, trying them on, choosing what to buy and finally, purchasing them.
On this past trip, I purchased two pairs of flats (a pair of Nike Air Cole Hann black leather ballet flats, originally $ 168 and on sale for $ 89.95 and a pair of cream colored Toms, originally $ 58.95 and on sale for $ 39.97) among other items. I absolutely love the flats and have worn them a lot.
In terms of service, I didn’t really see a lot of associates on the actual sales floor. I did see them in the fitting room and at the cash wrap. Though, I believe if you find one, you can purchase your items from the sales floor as opposed to having to wait in line. Also, in the shoe section, I liked how they had the mate for the shoe out, instead of having to go to a counter to pick it up like they do at their Northbrook location.
Fitting room wise, there’s a limit on the number of items you can try on and they give you a number that you have to bring back once you’re done.
Overall, not a bad location, but I don’t see myself visiting this particular location frequently since I’m not in the Skokie area often. Also, I recently discovered Nordstrom Rack’s online site, which I much prefer since it simplifies the browsing process. You do have to create an account, but I think it’s well worth it not to have to deal with the hassle of actually browsing in store. Now, if only the site had an in-​store pick up option available, that’d make it loads better.

I had a very rude encounter with a customer service representative, upon trying to return an item. I left the store livid, and did not feel taken care of. The situation was not handled professionally on their part. The customer is always right? Not here. Their Employees need to learn to be wrong with dignity. I recommend nordstrom to provide customer service development classes for their employees.

This location is fairly new; it was open back in April 2014.
Currently, they are running the promotion of «clear the racks,» meaning that there will be an additional 25% off on all red-​tag merchandize, until January 4^th., 2015. Yes, that’s when Rosa J. surfaces and hopefully clears the racks for the store.
Nevertheless, I didn’t purchase anything because I didn’t see any item that I REALLY wanted. It didn’t mean that the merchandize was picked-​over or damaged due to a large human traffic. I was just watching my dough. In other words, I still think positively on this location. Although this location is relatively small in comparison to the ones in the Loop and the Magnificent Miles, I felt that this place has better organizations and structures, in my opinion.
It’s also the best time to get snow boots, cold-​weather accessories, and coats because store usually put them on sale after the holidays. I didn’t see many coats, but I saw a big variety of women’s boots and cold-​weather accessories.
Their men’s department isn’t massive. For better selections for men’s merchandize, I would suggest the location by the Magnificent Miles, since hubby has scored two (2) pairs of shoes from that locations and he’s a size 13!
For the luxury-​brand fashion jewelry, this location has many Alexis Bittar pieces, just in case you’re a fan of this talented jewelry designer.
Happy shopping, Young men and young ladies. Keep the Capitalism strong!

I’m a big fan of this location.
Other than the fact that it is so close to my house, I prefer this location to the Northbrook one. It’s far more organized.
When they have a sale, it really is usually great. I always check out the sales racks and almost always I find something that works for me.
The sales associates are always really friendly. Love this location, but my bank account someone doesn’t :)

This review is for alterations department and for Sarah who has saved the day.
I was a bridesmaid in a wedding and wanted to add cups to my dress. When I initially came in a part time tailor told me to go buy the cups, bring them in and she will put them in for me. That is what I did. But when I came in to pick up my dress — the day before the wedding — (yes I know), the cups were placed wrong and the dress was now way too tight… For a second I thought I was going to cry because my cousin was going to kill me, murder me, and roast me like a pig. But here comes Sarah to the rescue, she gave me one look and said she will fix it. In the end, Sarah saved the day. My dress was beautiful and I will never forget Sarah and what she has done for me.

I love Nordstrom Rack and was excited to see one open so close. It’s very nice, organized, and clean. Only reason for 4 stars is that they have a smaller inventory than the downtown stores. I haven’t been able to find aa many clothing items here. My favorite things to buy here are their body products (shampoo, conditioner, makeup remover) and flip flops (great deals on havaianas and rainbows). They have a decent accessory section too– nice watches and jewelry. This is the place to buy Marc Jacobs or Michael Kors watches!
Great customer service and easy returns!

AWESOME place! They have great stuff for excellent prices!
We went on a Saturday and it was PACKED… however, we got thru the line fairly quickly cos all the employees have their handy iPhones with the credit swipers… also, all the employees were sooooo friendly and helpful! :) Will definitely be going here all the time

Employees were very friendly. Decent selection. I found a t-​shirt but everything else seemed really over priced. I’ll stop in again in the future, but won’t go out of my way.

It’s cool to have a Nordstrom Rack around this area and it’s huge. I’m giving it 3 stars being a guy cause the store is 85% women’s and 15% mens at best, so for women this place is definitely 4 stars at minimum. The staff was very polite and helpful, one of the workers came up to me and told me to grab him when I’m ready to check out cause he can check me out with his itouch instead of waiting in the long check out lines. I love a store thats up to date with their technology making everything efficient, and long lines are my pet peeve. The prices here were ok, nothing special but they have a lot more than the Northbrook location and their stuff here was also a lot better.

This Nordstrom Rack is so CLEAN and ORGANIZED. I know it’s mostly because it’s new, but it makes the shopping experience so much better.
I went a few days after opening and found a spring jacket, Ray Bans, and a Kate Spade purse from a couple seasons ago that’s kind of hard to find now. I’m not the kind of person who cares about labels but when I find what I’m looking for, I’ll pay a little more. In this case, I got really good deals on everything.
If you spot something you like, don’t wait. I came back less than a week after my first trip and all of the items I had purchased were sold out and replaced with other (albeit nice) stuff.
The cashiers who checked out both my man-​friend and I forgot to take the security things off his shoes and my sunglasses, so we had to go back and have them removed. They were chill about that, though, and didn’t ask any questions. It’s cool, I forgive you bbs.

Finally open! I used to go to downtown Chicago you shop at Rack, now it’s here at the orchard place. The store is spacious and. of course, since its new. very clean and tidy. The associates are friendly and nice. I hope they stay that way at the course of time. A lot of signature items to choose from.

Just opened! Went in and it’s so clean! Associates are super helpful!
Bought a pair of amazing shoes and saved $ 100.00!
This place used to be the old Best Buy but they completely redid it! The inside is pretty big and there’s a huge selection of designer brands! I saw brand names like a Michael Kors, Kate Spade, Tory Burch, Coach– all for a discounted price!
I feel like you don’t get the same boutique experience but who cares when you save $ 100 on shoes!
Okay no more shopping for me!
Coolest part was that they have hand held (mobile) credit card readers so the lines moved by really fast!
PS: go check it out before the «new store» smell goes away! Lol