Pizza Hut

We brought a baseball team from Las Vegas to play South Tahoe Little League for the state championship and spent the weekend in lovely South Lake Tahoe. Our final game finished at around 3:30pm, and we needed to find a good quick spot that could feed 13 hungry boys and their parents & siblings. One of the Tahoe families suggested a sit down Pizza Hut.
We walk in and it was empty. There was a full bar. Perfect! Right?
The manager, Abel, started yelling at us because we didn’t make reservations. We told him that we weren’t going to be fussy. We would order quickly and would be on the road in no time.
He literally berated us because he said the soccer match was going to be on TV soon. Wtf?!
We would’ve left if it weren’t for the fact that we all got there by chartered bus and moving 60 people isn’t easy.
I could possibly understand if the restaurant was packed. But why would he be so upset that a big group came in when it was empty?
Food came and it was tasty. The server was actually nice. Management was terrible. I don’t think I’ve ever argued with a restaurant that I was trying to give business to.

This place is a joke! We attempted to order Pizza over the phone and the guy was rushing us off so my husband asked him to slow down so that we can make sure that there’s no mistakes made on the pizza. We then asked him what the specials were and when he told us I grabbed my phone and found out that there’s other online deals through Pizza Hut when we asked him about those deals he said that they can grant it online only but that their store location would deliver it. We went online and filled out the form which takes a lot of time because there’s a lot of questions and by the time we were done filling out the form we got a message indicating that the store location was closed we contacted the store and the guy said were closed mind you it was only four minutes after we spoke with him and only four minutes after he said he could grant that order and delivery.
So my husband asked to speak with the manager in which he said yeah sure and has had him on hold for eight minutes.
Zero customer service and a prick of a cashier or whatever he was.

I like this pizza hut, they were very nice, every time we go to lake tahoe, we go here, it’s convenient and close to the place we stay at. The service is great, we had pizza and wings, which were awesome and some beer. The waiter Pablo, was cool, he was fast and very attentive, makes me wish we had one with this kind of service near home. We will be coming back next time we go. :)

Service is fast and friendly and attentive. They have a full bar and several brew options. We chose it over driving or walking across a busy street and it was just fine. The food was better than I expected. The sauce had nice spices and my pizza with tomatoes wasn’t soggy. The dough is on the sweet side. We ordered «hand tossed» but we laughed at the lines around the edges that showed it was not really hand tossed.

South Lake Never has the deals advertised on tv. That is disappointing in its self but, they messed up my order, did not bring me items, and said they did not refund me for the items not brought. They said they would refund but, nope lets just charge him anyway and hope he does not catch it! Well I noticed that you did not give me a refund!!! For your prices I can get a local pizza! Very dissatisfied and disappointed!

Ordered take out and sent my son down to pick up pizza. The manager — a spanish guy with a mustache and heavy accent refused to take the credit card I gave my son to use. even though it has the same last name. My son offered to show his ID or have them call me. but the jerk manager refused and then threatened to call the police because my son had no other form of payment. He followed my son out in the parking lot then went over to a group of spanish guys in a truck to follow my son. This managers a #$#$@ jerk… stay away from this $%#$#$ place. At least on the night shift when this jerk manager works. The thing is my kids have used my credit card to pick up pizza here for years since I’m a long time local.

A few things about this pizza. Was not cooked all the way for one and for two my pizza all the cheese and meat were falling off into the cardboard. Ive had frozen pizza taste better than this. Would not advise anyone to try this pizza. We are up here on vacation and my day is bad now.

I gotta say that this specific Pizza Hut is the worst in customer service that I could ever receive from a franchise pizza branch. After patiently being on hold for 11 minutes (by a female), a guy named Joe finally picks up the phone saying: «Thanks for holding, how can I help you today?» My boyfriend replies jokingly by saying, «Hi, yeahhh. I’ve been on hold for quite some time! Haha» *CLICK*
WOWWW~ they would hang up on us! That’s insane.
We’re staying at the resort located just next to this place, and drove by seeing that they were open and super empty. After an exhausting day’s worth of hiking and exploring, we wanted to give them a try and craved pizza for dinner– regretful decisions on our part.
All in all, we just called to know what time they closed! Loll

It’s almost like they aren’t a pizza hut. They take no coupons, even from pizza hut directly. They seem to have their own pricing too. Our service was very slow. Learned our lesson after one visit.

Staff and manager are idiots, tried calling from a well known resort here while sitting on beach, they advised sorry need address, I ask for manager, he advised never Heard of Lakeshore Lodge and Spa, I advised google it or use the yellow pages, he advised no call me back we are busy, they have No business sense. The manager needs to be fired, I was patient and googled address then he advised doesn’t have pen will get someone else to take my order, I advised will go anywhere else except Pizza Hut, LOOSERs

As a local, we order from here a bit. It always seems to be a hit or miss! Sometimes, the pizza gets here pretty much on time and it’ll actually be what we ordered.
Well, this time it took a little longer and the pizza wasn’t even right. I was way too hungry to call and get a new one.
I hate that this location rarely has the deals you see on tv. Every time I click on the deals on the app, I’m notified that this location doesn’t honor this coupon. And it sucks because there’s some good ones. But they never forget to add the delivery fee.

We ordered the $ 10 dinner box from this Pizza Hut. When our food was ready, my boyfriend went to pick up our pizza with my credit card (we were staying at the hotel right next door.) The first blonde server very rudely told him that he couldn’t use my credit card because I wasn’t there with my ID. Instead of politely stating how it was company policy to require an ID with credit card (which although I have never experienced at any Pizza Hut near my home, completely understand), she sneered that «she wasn’t going to let him use that card.»
After coming back up to the room to inform me of the situation, I got my ID and headed down to pick up our order. Once there we waited for another server who, once was handed both my credit card and ID said «you brought your ID, good girl.» Good girl? Am I a child? A dog? It was an extremely rude remark, and I was tempted to leave the restaurant right then and there. If I didn’t think our dinner box was such a good deal, I most definitely would have.
The one star is for the food, which was decent. Other than that, I wish I could give zero stars for the service.

Took an hour for delivery and top it off pizza was cold. Remind you it was an average night and was staying in a hotel on the same street, Lake Tahoe blvd.
ALL BAD!

I’m all about pizza hut is delicious, except the only time we’ve decided to do dine in on my birthday, we visited this location to celebrate my day I’m hispanic as well as the rest of my family the server being hispanic himself treated us in such a disgusting manner, almost in a prejudiced attitude while we were deciding on what to order the server wouldn’t wait for us to give him or order and went to another table, the food took really long time to come out the restaurant want even busy there were only two other tables, the pizzas were really greasy we order the 48 wing patter and still got charged for ranch, whoever heard of wings not been accompanied by ranch needless to say I rather eat domino‘s from now on.

I tried their pizza couple of times and its just an average pizza. I think their prices are good.

This is the second time we’ve visited this particular Pizza Hut and were not disappointed. Great Pizza! Great Service! Now I want to say right up front that this is a stark contrast to every other Pizza Hut we have been to in Northern California. This is the only one we will visit in the area and we will gladly take a day trip to Lake Tahoe from Sacramento area to go here.
The restaurant is clean and spacious and of course being in Tahoe you have lots of things to do locally. I posted a photo of my last pizza from this restaurant. Only issue I had was this place doesn’t show up in some updated navigation systems for some reason even though it has been there for quite some time.

Great spot, FULL BAR, clean, friendly…
I was staying at Knights Inn across the street, so i first went to the bar at Knights Inn… but they close their kitchen early.
I first walked into Pizza Hut thinking I would get takeout, and bring it to the bar across the street, but instead i discovered they had a bar, it was cleaner, bigger, and had a much friendlier staff.
The food is good, the drinks are good, and staff is awesome 5 STARS!

I hail from New Jersey and Philadelphia so I would like to think I know what good pizza tastes like. Having recently arrived back in great South Lake Tahoe, I am scoping out the local pizza options and seeing how they fare.
Now before anyone berates me for going to a ‘big box chain store pizza joint’, please realize that whenever I am away from the confines of the east coast, chain pizza places such as Pizza Hut by force of habit usually serve as a quick and dirty substitution. In my numerous travels around the country and Canada, I have visited numerous Pizza Hut franchises with varying quality among them. They are what they are, sometimes better — sometimes worse.
Which brings me to the South Lake Tahoe Pizza Hut. So far, all of my dealings with them have been excellent. They frequently have special deals which are a few bucks cheaper than what I was paying for an equivalent ‘special deal’ back in New Jersey. And in addition I have netted some free sides as well. The customer service as far as I am concerned is always professional and accommodating. Little things mean a lot.
As for the pizza quality itself? It’s certainly not the best pizza I have ever had — I am spoiled by the local mom and pop pizza joints from home so that bar is set ridiculously high. And having grown up with real homemade Italian food {guess what? You guessed it… I’m Italian!} I am very discriminating in that area. But every pizza I have ordered so far from the South Lake Tahoe pizza place has been good enough. I have always liked the pan crust version of their pies and their breadsticks are awesome.
So on those aforementioned merits, a 4 star rating is duly warranted. Perhaps 3 to 3.5 tops for the pizzas — nothing personal, it is just I have never had a pizza from ‘PH’ top what I have had back east. But I hold out some hope.

I have a soft spot for Pizza Hut’s Supreme Pizza. They’ve basically made it the exact same way for 20 years. It tastes better at a sit down restaurant when you can eat it minutes after it leaves the oven, so that’s the only way I’ll eat at a Pizza Hut. We picked this place after a day of playing in the mountains in South Lake and we knew pizza would hit the spot. I’m so picky about my pizza that my friends told me to just shut up about getting pizza just like the East Coast and to settle for just Pizza Hut. They were shocked when I didn’t complain.
Pizza was great, as usual. Service was slow and horrible, but staving off my hunger pangs trumped poor service in this case and I’m feeling generous, so four stars it is.

Newest manager Bobby is very helpful and accommodating. If you have problems he will go out of his way to fix them and make your order how you wanted it. Abel is a great server as well. This pizza hut is more that just a franchise, they have a great sports bar including a fully stocked bar with super cold beer fridges. No salad bar but thats OK, great place to watch any game with your friends.