Holiday Inn Express Southington

Ghetto hotel in sore need of an update. Breakfast bar doesn’t even provide coffee cup lids? Front desk staff doesn’t seem to care about service whatsoever.

Comfortable rooms. Clean and friendly service. I stay here when in town on business. Excellent breakfast. Parking spots are tight and front entry could use two way doors vs doors the open up outward. Tough when hands are full. But all and all a good hotel.

I was pleasantly surprised with how clean and overall comfortable this hotel is. Breakfast is okay and coffee is good.

I liked this hotel a lot. Clean, neat, nice people, quiet, regular holiday inn breakfast, soft pillows, good internet, nice TV picture, refrigerator, happy staff, easy parking and what more do I need to say. I would return anytime.

I was way pleasantly surprised. It was really clean. Where some places can have stale smelling hallways, they had treated the hallways in some way… couldn’t put my finger on it, but it just smelled new, I guess.
Our room was equally nice. It was clean without the usual dark-​patterned comforter that many hotels use to cover up those yucky stains. Some great touches: there were two types of pillows on the bed and they had big labels on their edges that said «soft» and «firm».
They also had the coolest gizmo on the nightstand. It was a black box on a little pedestal. There were three electric sockets and a couple of USB charging jacks. They deserve a shout-​out for those– can’t charge extra for them, can’t advertise them, but still they bought them.
Warm cookies in the lobby for check-​in. The free breakfast was not your usual «belgium waffles and cereal». They had hot cinammon rolls and my 13 yo loved the automatic pancake maker.
All in all, it was a great value.

Not a pleasant experience. The bathroom was dirty with partially used toiletries and ants. The sheets on the bed were debatably clean. Cleaning staff was invasive and banging on the door by far too early (before 9am) and too frequently. It did its job if you need a place to sleep, and I’m sure it’s better than the Days Inn down the hill.

The staff is friendly, but it’s a Holiday Inn, in Southington CT. On the Berlin Turnpike. I was here for a meeting for work, I can’t see why anyone would stay in this area for any other reason…

Typical Holiday Inn Express.
Clean room.
Low rate.
Free breakfast.
Good service.
It did its job.