McDonald’s

Food was exactly as ordered, hot and filling. The young lady behind the counter noticed I was limping and offered to bring our food to the play area. Asked if anything else was needed. Very respectful and accommodating.
Kudos to McDonald’s and the young lady, I only wish I had gotten her name.

The guy at the second drive threw window with the black earrings/​gauges, is laughing an joking about idk what, he opens the window to tell me something when I responding back he closed the window an kept laughing he comes back out an i told to not ever turn his back on a customer while talking very disrespectful, then he tries to give me a attitude when I called him out on it, then he goes back does his work, an shoves the bag in my truck basically pushing my hand back inside my car, so I couldn’t stick my hand out to grab my order, very disrespect worker

Burger sounded good and the 2 for $ 5 offer made it worth coming in. We walked in and there was at least 6 people waiting for their order. We walked up and gave our order. 10 minutes later we got our food…
The Big Macs and one of the quarter pounders were fine. The other quarter pounder was actually a McDouble. If you tell somebody that it is taking longer because they need to make more quarter pounder patties for my order, you should at least get that part of the order right!!!

If I could give this establishment 0 stars I would. I went through drive thru at this McDonald’s during the evening and ordered a large Vanilla Latte with light whipped cream. Upon receiving my beverage it felt light so I opened the top and the beverage was close to half full. Upon politely notifying the window clerk of the discrepancy and without looking at my drink, she pointed out that there is a line that they go by and pointed at a line, near the top of the cup. I pointed out that the beverage was still filled 2 inches below that line. The manager, Shelby, then approached with an attitude and said that the machine does it automatically and that they could remake it but it would be the same result. I said that’s «BS» because A. I’ve not had an issue here before and B. I’ve not had an issue before at other McDonald’s in the area. Upon discovering that Shelby had no desire to correct the discrepancy, I requested a refund. I filled out the survey on the receipt and early the following morning went to the McDonald’s in Lemmon Valley prior to a road trip and received a perfect coffee beverage. I got a call from the owner and not long after the conversation began I quickly realized that he wasn’t going to help correct the issue and to make matters worse, once I mentioned that I was a retired veteran, his tone changed for the worse and told me not to visit this MacDonald’s or the other two that he owns because they cannot meet my needs. I won’t be visiting any of his establishments and will advise others not to as well. They are OK with ripping customers off.

Fast and friendly. Was explained by both windows that they are making a fresh chicken patty and it will be four minutes and sorry for the delay, which I barely even notice. Food was cold but it was 20 minutes to my hotel and another 10 to get into the room so clearly that’s not on them. Thanks for the great service McDonald’s.

This place is bullshit. Seriously. I paid $ 40.00 for a famlia of 5. I did not receive one large drink, two egg sausage meal with fries, big ac sauce on a sandwich, and I was charged for holding the bun and substitute with leaf lettus. Rude, rush people, acting as if I interrupted their day. I was in drive thru and was tossed food out the window and then told «thank your for your order «, which means you have everything so leave. Don’t go here. Arrogant workers

Great customer service! The manager made sure my order was taken care of. Will definitely come back to this one.

Nasty, dirty indoor kids playground. Used to take them all the time a year ago, it was very clean. Looks as though it hasn’t been cleaned since. Couple days later my kids got sick, they are sleeping now so I am glad to have a moment to warn all the parents out there.

This is the best mcD in town. They are ways super nice and he food is accurate and fresh. Fast too! It’s what fast food should be.

This is the closest McDonalds to my home in Sparks, so I’ve ordered from the drive thru several times. Almost every other time, they manage to mess up my order. Don’t get me wrong, the employees are nice and friendly. However, I honestly think that someone in the back doesn’t know how to read (or chooses not to).
Examples of how they’ve messed up my orders (each during different occasions):
— I ordered a GRILLED chicken sandwich. They gave me crispy.
— I ordered fries with NO SALT. They give me extra salty fries
— I ordered a McGriddle, and they give me a McMuffin! (Grrr)
— I ordered a low-​fat italian dressing for my salad. They gave me caesar dressing.
TIP: If you order from the drive thru, make sure to check your order before you leave.

Went through the drive thru. The one time I really considered eating McDonalds, would be awful. My sons food was cold. I ordered the wrap. The veggies were soggy, not to mention it was dripping sauce all over me and of course they gave me no napkins. The only «good» thing about that place is the staff was friendly.

Clean store, friendly staff, and great food. Can’t ask for anything more