i used to work 2 blocks from starbucks and a few times a week i would stop by and get a chai tea latte venti or a macchiato iced. now starbucks staff is always so friendly but this particular time i completely for got my wallet at work. not thinking i came up, got my order drove up to the window to be totally embarrassed and tell the girl that i am an idiot and forgot my wallet and i apologized. she understood and told me to get it back to her a different day. believe me, she definitely went out of her way to make me happy and then the time after that not only did i pay her back… she had a nice chunky tip… thank you starbucks for understanding.