Food was overlooked, waiter kept making comments«I just brought this table 10 biscuits» yes and we have 6 people… food took a long time to get. After waiting for an hour I was hoping to enjoy our meal. Plus sitting in a table in the middle of the bar with children is not a pleasurable time. Freezing in there as well… when my son told the waiter I agreed and we got«well you just got your food so once you eat you will warm up». Bathroom trash cans were overflowing.
Wendy F.
Évaluation du lieu : 4 Springfield, IL
Our dinners were great. I must point out the tables are cleaned with a sanitary spray and paper towels. So nice to see this instead of the same rag washing all the tables. Something I see done at restaurants ALOT. It’s nasty. Great job Red Lobster. Thanks for cleaning tables the right way !
Anna T.
Évaluation du lieu : 1 Chatham, IL
Yesterday I met a couple of friends for early dinner. Won’t go back. The server was terrible. Didn’t serve biscuits until I asked & then forgot part of our order. Never served, acknowledged, or apologized for not serving soup. She ignored one of my friends & I had to get her attention. It looked like she had a problem with her. ?? The salads were lacking croutons &(?) whatever. My meal was not appealing & dry. So sad. I’ve enjoyed my meals in the past. While I waited in bar to meet my friends, the bartender was friendly & welcoming. Too bad the dinning room was so poor.
Courtney G.
Évaluation du lieu : 4 Creal Springs, IL
My husband, toddler daughter, and I had lunch at this restaurant. When I first walked in, the smell overwhelmed me. My husband said it just smelled like fish, but every other Red Lobster I had been to didn’t smell like that. However, our lunch for better from there. We were seated promptly and had GREAT service. Our food was prepared well and delicious. The waiter even made a fruit plate free of charge for our toddler. I couldn’t even smell the fishy smell throughout our meal. Also, we were in a hurry and were in and out within 35 minutes.
William R.
Évaluation du lieu : 4 Germantown, WI
Most chain places are the same with décor and food. So like most Red Lobsters the food was good. I had the salmon and a side of scallops. And of course the cheddar bay biscuits are always awesome. My waitress was friendly and prompt. I also had an issue with my bill that was promptly remedied. I don’t see a reason not to come back.
Shauna H.
Évaluation du lieu : 1 Buffalo Grove, IL
Walked in dressed nicely with my two quiet and calm children while my mother parked the car. I didn’t need a high chair or a booster and as in standing a foot away from the counter the three women are debating on where(more of who) they’re going to seat me with. After two minutes of listening I stood by my children who were looking at the lobsters. They did not say a word to me. I informed my mother what was going on she pulled the manager over as I took the kids to the car. The manager responded«well there’s few tables we can seat a high chair at.» Again we didn’t need a high chair. So outback got our service. I will not be back.
Matthew G.
Évaluation du lieu : 1 Chatham, IL
Last time we were in, the snowcrab was dry. This time it was dry. I ran seafood restaurants in AL and GA. This happens when the crab is either steamed while thawed and left sitting or(and most likely) steamed and left sitting in a sad attempt to par-cook(which you NEVER do with crab, or most seafood) and then reheated to give the appearance it was just cooked. The«crab cake»(see photo) was a flat, disintegrating and dry disk… it wasn’t even as big as a grocery store crab cake. Yet Sam(the woman manager on duty) said this was how their crab cakes are supposed to be(minus a little«flaking). We will never return… you shouldn’t go either. At least we only spent $ 65.
Michael A.
Évaluation du lieu : 1 Cherryville, NC
There doesn’t seem to be a point to writing a review, you know what Red Lobster is right? I’ve eaten at many Red Lobsters and its my moms favorite place up in Michigan, but this one in Springfield is just nasty. The strong fishy smell about drove me to leave as soon as I was seated. I ordered an IPA and when the waitress came back and said they didn’t have it after telling me it was«in the computer» I just walked out. Being in the computer isn’t nearly as good as being in the fridge. That place needs a major facelift.
Hal K.
Évaluation du lieu : 1 Springfield, IL
Took my missus out for Mother’s Day a week before Mother’s Day«I might add» food was cold, taste was subpar, everything I bought here I should have bought at the store and made myself it would have tasted much better. service was crap absolutely hated the experience and wish they would bring their prices down closer to McDonalds to match their quality and service.
Clair J.
Évaluation du lieu : 4 Columbus, OH
The service is unpredictable, we’ve had fantastic servers and we’ve had some of the worst. I don’t recall ever having a long wait time, even at dinner. Food is always good!
Nick P.
Évaluation du lieu : 4 Springfield, IL
Sat at the bar for an early dinner. The bartender was friendly and the service was timed perfectly. The food was on par with other locations. I’m glad we stopped and ate here.
Jay C.
Évaluation du lieu : 2 Chicago, IL
Went there with the family Saturday evening, 11⁄8. Very busy. Lots of people waiting. We were told 30 min wait but sat within 5 minutes. Price of drinks not listed! Waiter«guesses» it’d be around $ 8. We had the ultimate feast, lobster pasta, lobster bucket and kid’s snowcrabs. Food was pretty good. Corn on the cob was cold like it was dunked in ice water. I’m guessing it was dropped on the floor and washed? Disgusting thought, ruined my dinner ‘tho they brought me a new one. Kinda too late. Also the server brought the wrong side then brought the right one after a long wait. Extremely slow service.
Makeral B.
Évaluation du lieu : 2 Atlanta, GA
Service is extremely slow and impersonal. Food was overcooked and portions were tiny. Will not return
Michael H.
Évaluation du lieu : 1 Orlando, FL
We are still sitting in the restaurant. Meal was late getting here, they forgot our two year olds kids meal, and the portions were ridiculous. Since when does a half pound of snow crab legs consist of three legs? Asking for drawn butter(which was not brought with the meal) was like asking for water from the fountain of youth. Then, the bill came. $ 73 for two adults and a child and we walked out hungry and angry. Needless to say it will be a long time before we darken the door of this particular establishment!
Tom T.
Évaluation du lieu : 2 Saint Louis, MO
Extremely slow service. Food took over one hour and first drink from bar took 35 minutes. Staff was very friendly but the terribly slow service was very disappointing. Food came out over 15 minute period — food got cold waiting for everyone to be served. Restaurant was not even full at the time. Prob go elsewhere next time I want seafood.
D W.
Évaluation du lieu : 1 Montgomery, IL
My God, change the oil in the fryers. Food is nasty and cold. Service? What’s that? She could have cared less. Complain about food? Maybe if we have the customer wait long enough they will leave. Since they didn’t, let’s just offer them a free dessert. Manager never did bother to come speak to us. The worst experience at a RL ever.
Barry M.
Évaluation du lieu : 4 Canton, MA
We were visiting Springfield and wanted to have dinner at a restaurant we were familiar with from other travels. Overall this red lobster was very good, Ceasar salads with shrimp were great, seafood chowder good and the 30 Shrimp dinner very good. Drinks a little expensive and taste a but watered down. You cannot go wrong at red lobster.
Sohaib H.
Évaluation du lieu : 3 Chatham, IL
Red Lobster a sea food restaurant. It has nice quality and the decorations are good. However, it is surprisingly pricey and the food is dry greasy. They have a variety, but it’s all a matter of ordering correctly.
Robert G.
Évaluation du lieu : 3 Springfield, IL
Right… It’s a Red Lobster, so you know what you’re going to get. No mysteries here. My visit was Sunday, 11÷4÷2011. We went at 6:30pm and the place was really slow. There were 5 of us in our party. We got a couple of appetizers and the«Crispy Calamari and Vegetables» was well cooked. Everyone enjoyed it. I ordered the Harborside Lobster and Shrimp. Shrimp was nicely done, lobster slightly over cooked. Of course the Cheddar Bay Biscuits were delicious. The best thing about the visit was our server. She was amazing. Friendly, fast and genuine about her service, not just playing it up or milking it for a bigger tip. I don’t like to go to Red Lobster often but next time i’m there i’ll be asking for Shauna for sure!
Brian D.
Évaluation du lieu : 5 Los Angeles, CA
God bless my hometown Red Lobster — a beacon of predictable quality shining just off of exit 96 on I 55. The cheddar bay biscuits here have been served piping hot for nearly three decades, and the décor bespeaks a sturdy maritime ethos more Central Maine than Lake Springfield. I worked here two summers during College and what a happy two summers they were. Our staff of glorious misfits would all head to the old Bombay Bicycle Club after a shift to unwind with a cocktail or five and stumble through some late-night karaōke. And to the 5-top of construction workers that would come in religiously every Friday circa. July 1997 to knock back Budweiser bottles and surf and turf specials and then tip 40% … I salute you all.