Pei Wei

Quick service. Always good food. I’ve never been disappointed with anything I’ve ordered. The prices and selection are good. I’d recommend Pei Wei for a fast, no frills lunch!

The coke machine smelled disgusting, the damn staff looked as if they had no idea what was going on… Food took about 35 minutes to come out. The reason my rating is so low is because the coke machine smelled absolutely horrid. The food made my stomach hurt too.

Next best thing to P.F. Changs! I like Pei Wei because I love the convenience of ordering and picking up to go without having to park at a mall. The prices are decent and the food is great. They have the same menu as P.F. Changs on a less formal level.

Lettuce wrap and Mongolian beef is an all time favorite. Excellent quality, freshness and consistency.

Carry out NOT recommended. So after the last three visits with the same results I’m done. The appetizer’s sit for 20 minutes and get cold. Sure we can warm up the spring rolls and put them back in to the Fryer to get all greasy and nasty! My pad Thai noodles with steak was way overcooked but somehow I managed to gag it down. I don’t think I’ll be coming back to to waste any money on marginal food.

The food was dry and bland, hardly any sauce on the Thai Dynamite and their version of General Tao’s Chicken. Didn’t even bother taking uneaten portion home. Lesson learned :(

I come here often. Usual day off take-​out. First few times was perfect. Now, they always seem under staffed. Last 2 times as well as today, I waited at least 15 or more minutes than expected pick up time, only for a thing like carmel slaw or extra sauce on the side. 2^nd time my food was cold. I respect their hard work, but they need 2 or more girls working in the box. Every time I wait it’s because they take forever to give her my sides and she’s so busy taking take-​out and dining orders to bag it up for me

Take away order was delayed more than 30 minutes. That means more than 1 hour from online order to ready for take away. When I arrived home, the order was incomplete. You’d think that after waiting for a specific item to be made that they’d include the item that was the alleged cause of the delay.
Called the restaurant to advise them of this lie and order inaccuracy. In doing so, I became a contestant in the «please hold» and «manager isn’t available» game. So, I lost that round too. These guys appear skilled at avoiding customer confrontations. This is a valuable skill to have when you suck at customer service as well as this crew does.
Filling out the receipt survey with a request to be contacted didn’t help. At least they haven’t contacted me after three weeks. Maybe they’re backlogged with other customer complaints. Either that, or they’ve heard all of the other stories of wrong orders, shorted orders, and generally poor customer service and didn’t need another from me.
I’ve eaten and PW and PF Chang locations all over the country. I’m normally a fan of their food and service. Something about this location just doesn’t seem right, In fact, it’s all wrong.
TL/​DR: This Pei Wei location sucks…

We wanted something fast and have been to Pei Wei before. 7 p.m. on a Monday night, not super busy, but food took 30 minutes, and it would have taken longer had i not spoken with the manager.
Food was good, but took too long for pseudo fast food.

The music nowadays is played TOO loud at this location. This used to be not the case at all. This is a dine in place and not a club. We could not even hear each other across the table. and it was the middle of lunch hour. We felt like we walked in an Abercrombie store. Food was ok and priced right for the quality.

Ordered vegetable fried rice for my husband. He was very disappointed with the meal. The rice and vegetables was under cooked especially the rice. He never wants anything from there again.

I only ever get the mango California roll, but that alone is worth the 4 stars. Soooo clutch

Good service at counter. Food is brought only reasonably fast and they do it accurately. Can’t complain !

My boyfriend and I usually go to Chipotle but when the line was backed up to the back door and our stomachs were growling we decided to go a few places down and go to Pei Wei.
Menu was posted digitally on a screen and paper and plastic menus at the counter. Lots of options.
I ordered the Chicken Pad Thai. It had a spicy star next to the title but the cashier said it wasn’t that spicy so I took her word for it and just opted for no scallions on my meal. They have original and small portion sizes. I decided on small size for $ 6.49.
Even with getting a small it was still a pretty large portion and I had left overs. Chicken Pad Thai had tofu in it which I thought was different. Definitely added a different texture to the dish. Chicken was grilled/​steamed and was simple. Lots of peanuts and egg noodles.
Lots of seating. Excellent service. Hot steamy food. Definitely be back soon. Lots of food for a small price.

Mmmm Pei Wei. That sums it up. This place takes my money and turns it into a delicious reason to return. Sure it gets busy. Being in lakeside Circle it’s just what you have to deal with. But I’ll tell you what sirs-it’s worth the wait. Everything here is so good. They also have sushi now (crunchy rolls). They look like little appetizers. I have not tried these but they look good. The lettuce wraps and the Mongolian beef are a must. I like spicy so I pile on scoops of the red hot sauce paste they keep in the jars at the condiment station. It’s really good and can get really hot. But that’s how I do it. And it’s awesome. This place is so much better than PF Changs. They are the parent company of this quick service stop. It’s the same food but way cheaper, faster and I feel so much more care is taken in the food prep. A+ for flavor and A+ for being consistent. You must try it.

Huge drop in quality across the board with this chain. It used to be tasty and fresh (seeming anyway) now the good is very greasy and bland. The viet chicken salad roll was hard and had clearly passed its shelf life. When I asked for a new one the young man started tearing it apart in front of me… yikes! Bad idea buddy, very unsanitary and you’re essentially calling me a liar.

Service is pretty good. Food is a little over priced. Get the crab wontons they are really good.
Too bad there isn’t any better chinese

I like feel of the place its great for lunch, It was a very clean well maintained establishment. The pop machines impressed me… everything was high-​tech. It reminds me of cafeteria style. You walk in place your order, Pay, get your silver wear and drink then the server brings your food to your table. kind of like concept chuck e cheese but not. I didn’t know this going in it confused me so I wanted to post so others don’t just stand there looking lost like I did.

I thought the place was pretty good, albeit a little pricey for a fast food Asian experience. But not as pricey as, say, P.F. Chang’s.
The ginger broccoli chicken is really good, and I had crab wontons with it. They were very good and came with a tasty dipping sauce. A lot of seating in there, food is pretty quick. Small parking lot though.

I had work from 12−8pm and didn’t bring dinner. I drove the 3 minutes from my work to this place. It reminds me of Noodle Company. Same format but with Asian food. I have been craving Chinese food especially lettuce wraps. I order a chicken lettuce wrap and it was only a little over $ 7! I grabbed a seat and waited about 5 minutes for my food. It was pretty good for 7 dollars! At a real Chinese restaurant it would definitely be more. It had good flavor without using their additional side of sauce. It was a bit saucy to begin with. That’s what Americans love, Sauce! Overall, it was good for the price. Like someone else mentioned the place can be a bit sticky. There are bathrooms in the back.
I will come back if I was starving and poor.