Cold Stone Creamery

I love Cold Stone. They offer a variety of ice-​cream and you can create your own cone or cup. They give you my plenty of ice-​cream. I always find it hard to eat it all. Best place to be on a hot summer day.

Terrible customer services. The young guy works there didn’t mix the topping so I asked if cold stone stopped using their Cold stone to mix. Then he mixed just for once only with one hand. Ice cream was all around out side of cup and so messy. I refused to take that cup and He said «what?» Really? Really? Yea no thanks cold stone.

This place is always our «catch all» when it comes to wanting that dessert. If you want «gourmet» ice cream, you’ve come the right place. Also since we’re big dog people, it helps when you can go places with your entire family (including dog).
Usually, one of us will hold the baby and the dog outside while the other goes in to buy the goodies. This place can get rather busy but overall, they can keep up with the crowd. They have always been very friendly and good about keeping customer satisfaction up. From the free samples, crazy flavors and singing if you tip, (you can request no singing please — which I tipped bigger for that) it almost seems like we can go here any time of the year (yup, been here during the winter).
Pro-​tip:
Occasionally, you can catch a sale on other bulk discount websites and if you’re really smart, sign up for the text and email distro list they have. They offer a lot of free goodies very often and you really can’t go wrong with free ice cream!
Food Taste: 5
Overall Service: 5
Value of food to cost: 4
Facility: 4.5
Repeat customer: yes
Dog Friendly: yes — outside patio furniture

I just stopped by this Coldstone for some late night ice cream. There were three employees working; one customer ahead of us was ordering and another checking out. So two of the employees were occupied while the other decided to refill ice cream flavors that weren’t yet empty while we stood waiting to order. No one spoke to us. We waited and waited and watched him refill the flavors right in front of us, wondering why that was more important than his customers. There was no one behind us so he could have easily helped us and then done the refills. The girl at the register finished with her customers, and then she and the refill guy headed into the back. We were shocked. By that time, we’d been in the store almost 10 minutes. We decided we didn’t really need the ice cream after all and left. They obviously don’t need or want our business.

I like the flavors varieties. Its nice that they do change it up. Samples always available. Seating inside and plenty outside!
Movies next door so a good treat before or after a show.
Love their ice cream cookies too. The cookies are soft just like they are fresh baked! Little pricey for the few you get.

I ordered an ice cream cake on line for pick up the next day. The last time I ordered an ice cream cake I went with Dairy Queen because I had no idea cold stone even did this. It was a pleasant surprise!
I ordered an 8″ mint chip cake (chocolate cake, mint chip ice cream, with whipped cream and Oreos on top).
NOM.
With tax and a tip it was 26 dollars. I was able to pay on line when I ordered on Thursday so that saved me a ton of time having to deal with people when I went in to pick up on Friday. In and out in 5 minutes. My kinda transaction!!!
They have premade cakes you can go in and pick out right from the freezer but you won’t be able to personalize those. When you order in advance (either in the store or on line like I did) you can personalize with messages… I.e. Happy birthday, congratulations, etc.
Good cake and good ice cream. I’m a fan.

Haven’t been here in awhile. Same décor and flavors. They do let you sample a lot and the staff was friendly. I have an allergy kid so when he orders they get it from the back from containers not touched AND a fresh, clean scoop. He’s never had issues when they do this.
The ice cream is good and their mixed creations rock! They used to sing if you tipped a $, but alas, no one sang this past time.
Not cheap, but righ enough you could share a large with a few family members.

Expensive but we had a gift card. I never really thought that the ice cream is anything special at these stores. Tasty but not worth the price.