Unbelievable!!! I finally had to write a review. Every time I go to the place it’s always something. They never have rice EVER! The customer service is horrible. There is always a story as to why they can not take any orders. There systems are updated every night so guess what? You can’t order. Tonight the woman asked«what can I get for you» when I start to speak, she comes back on and says sorry our system is updating I can’t take your order. Wtf??? Then asks if I’d like to wait. So I do. A man comes on and says the same thing but asks me to leave. This has happened to me several times. Why are they even open at night. Such poor Customer service!!!
Theresa G.
Évaluation du lieu : 5 Tracy, CA
On point! Under the management and his team is awesome, fresh food polite staff clean dining area and clean restroom I had stopped coming here because it was a challenge to get my order correct, but now I’m back
June M.
Évaluation du lieu : 1 Suisun City, CA
Fast food is not FAST anymore. And they barely get your orders right. Instead of listening to the customers order they ask dumb questions. It’s only getting worse. Stop hiring idiots and get some people in there who know what they’re doing. A damn monkey can take An order and get it right!
Karen O.
Évaluation du lieu : 1 Fairfield, CA
The employees here are rude and are unable to do basic math. The«manager» on duty… Eugene…actually yelled at me when I was in the drive thru. The blonde girl at the register could not figure out my change… tried doing the calculation on her cell phone… I called for him to come over, told him what I gave her… so he grabs the cell phone to try to subtract the amount of my change. So sad that teens ate so dependent on gadgets that they cannot even do the basics.
Katherine K.
Évaluation du lieu : 4 Suisun City, CA
Not sure why so many poor reviews. Been coming here for years. When I used to not know how to cook, I came here most of the week. Never had any problems with my order. Always super fast service even when there’s a line in the drive-thru. Never ate inside though, so can’t comment on that. I prefer Jack in the Box before McDonald’s any day!
Tazhea I.
Évaluation du lieu : 4 Travis Air Force Base, CA
They put cheese on my sandwich when I said no cheese. But this happened at another jib so I’m guessing the person who makes the food doesn’t look at the screen. The music needs to be turned down and the AC needs to be turned up. Otherwise no complaints.
Nicole N.
Évaluation du lieu : 1 San Francisco, CA
Worst experience at a JIB, our entire order was wrong. My husband ordered ultimate burger on sourdough bun… got sesame seed. Ordered croissant with sausage, got one with dry a$$ bacon. I had my mouth set too… least the drinks were right.
R J.
Évaluation du lieu : 1 Oakland, CA
Place is still irritating as hell with the loud ass music. I’m here to eat not go clubbing.
D M.
Évaluation du lieu : 1 Suisun City, CA
Terrible service. For a fast food place, the wait is extremely long. They also charge extra for substitutions. Their sausage makes me gag, so I asked for my breakfast sandwich with ham instead of sausage(instead! not in addition to!), and they charged me 50 cents extra. That is definitely taking advantage of the situation.
Bobby B.
Évaluation du lieu : 2 Oakland, CA
Yes, their milkshakes are not good. They claim that their machine is broken, and after years, they are still claiming that. Otherwise, Jack in the Box as a whole has gone downhill
Briana B.
Évaluation du lieu : 1 Suisun City, CA
Kinda irritated. The guy at the window made me go around and back through the drive thru to use a mobile coupon I had for 2 free tacos with any purchase. I already purchased something, so I don’t understand why I had to go back through. He could’ve just handed me the tacos at the window. Instead, I had to wait behind 2 more cars while the food I originally ordered got cold. Took 13 minutes to get 2 free tacos. Friggin ridiculous!
Bcast b.
Évaluation du lieu : 1 Solano, CA
They are always out food! Why don’t they know how to restock properly. Zeroooooo stars if possible
Dustin T.
Évaluation du lieu : 3 Vallejo, CA
Meets corporate standards. Ample Parking, great locations on the way to Rio Vista. Fast Service — Fast Food.
Paulamertha A.
Évaluation du lieu : 3 Suisun City, CA
I’m not a big fan of Jack in the Box but this place is alright. Service gets very slow around peak hours and sometimes even at late nights. The staff here are alright. The food is average, which is why I’m not a huge fan, but if you’re hungry then I guess this place is a good fix if you’re out of options.
Chris H.
Évaluation du lieu : 1 Suisun City, CA
Their milkshakes are crap. And as for the speed of their drive through… I’ve gotten quicker service in restaurants before. So not okay.
Patrick s.
Évaluation du lieu : 4 Fairfield, CA
i have going here for some time now and never had a problem with them. just saw a cute looking girl, named Rebecca, and wonderful customer service
Ardella O.
Évaluation du lieu : 1 San Leandro, CA
EXTREMELY slow service. If there’s another Jack in the Box, I suggest that you go to that one instead.