Popeyes Chicken & Biscuits

We were greeted upon entry by a lovely young lady named Zekeyah. She was pleasant and patient. Our food arrived quickly and it was delicious. I also needed to use the restroom and it was very clean and fresh Kudos to this location first time here and I will definitely be back.

Ok so in the past this place had let me down many many times. Few calls to management and nothing was ever resolved.
Yet today after many many months of staying away I decided to come back.
I was not disappointed.
I pulled up and saw lots of cara in the drive through. Happy thoughts. Busy drive through means food is moving so fresh fresh fresh…
Line moved fast and no parked cars. Impressive.
Any ways I got home and it tasted just how I expect it to taste after watching a commercial. All in all happy thoughts please keep up the good work

This place is really bad, we orders two rip’n chicken and 5 piece chicken tenders. When we got home we had three rip’n chicken with no fries and no sauce and no 5 five piece tenders. The wait was about twenty after we ordered our meal. we ordered extra coleslaw (3) got two. Over all I would give this place and no go, bad, bad, bad.

Terrible service 1^st of all. I ordered 2 strip meals. All I got was left over pieces of chicken. I waited for about 5minutes outside the window and nobody acknowledged me. When I called to complain I get asked what the order number is. Who cares what the order number is! And for this I paid $ 18.00. They wanted me to come back and get a new order like I have all the time in the world. To avoid all this management should properly train the employees. Never going back!

What happened to the Tuesday Special?!? They bumped it up to 2 for $ 1.99– Not a deal! I’ll cook my own chicken. Yes, I’m serious about my chicken special on Tuesdays. They replied with ‚“they are a different franchise … «Is your chicken different or better than the other Popeye’s? $ 1.49 on base, $ 1.29 in Vegas…$ 1.99 in Suisun, just saying.

Soggy fries, management needs to step it up I really like there chicken but seems like they don’t care about there customer.
And for the first time in months my biscuit was BURNT

Popeyes is great! there biscuits there never burnt and they have just the right a of amount of butter! Popeyes is great KFC? Thats a different story If you wanna read my Post about KFC go on now to KFC You’ll understand

Piss poor service every time! No thanks. Tonight the drive thru person was so rude I drove off. Get new staff please! Damn food isn’t fresh, fuck up the orders I’m done with this location

I have to admit, I haven’t been to this location since they took away all the good stuff like the wraps and jambalaya. But, popeyes is my favorite chicken and the red beans and rice are the best… today however, it is set in stone that I will never be back. For 7 dollars I got a dried up leg and thigh that were nearly inedible, a little biscuit and a side of red beans and rice. As I write this I’m looking out the window at the Chicken Express next door and I’m regretting the decision I made for lunch today. No worries pipeyes, it will never happen again… from a once loyal customer…

If I wasn’t craving Popeyes, I would not have come here. The service was horrendous! If you want an ounce of politeness or customer service then don’t bother. The person taking our order must have been having a bad day, there was no «thank you» or «take your time», it felt like we were inconveniencing her for coming by.
I understand it’s not the most glamorous job, but if you deal with customers directly, you can at least fake it.
The food was on par with what you’d expect — crispy chicken, warm fries, the biscuit was a bit dry.

Not the greatest service. I know one customer left while I was here due to the shift supervisor asking the customer if she was having a bad day. I think the shift supervisor was the one having the bad day. She gave me a W.T.F. look when I asked he for dipping sauce, butter, and honey for the meal I ordered. Then my girlfriend asked if they could fix the Hawaiian Punch dispenser because the drink was bland (usually due to an empty syrup box[I used to work in fast food is how I know this]) well when she asked she also got a W.T.F. look. I deal with pissy people on a normal basis in my job (and im there to protect them), but am still able to give them service with a smile. These people jobs are simple I don’t know what the problem is. After all we all are paying customers.

This is a good place and the food is great. Love their gravy. They have a drive-​through and good outdoor seating area. Prices are reasonable. Their flavors are a step up from KFC. This was our dinner source about every 2 weeks while we lived in Suisun. Good stuff, and the staff was always friendly!

Love there chicken strips!!!

I love popeyes chicken but if you are going through the drive-​thru be prepared to park your vehicle and wait. 9 times out of 10 this has happened to me. On one occasion I received the wrong order and had to go inside to have it corrected. Now I just walk in… the drive-​thru is a joke!

With the new management this place is awesome. If I could afford it I would be here everyday just for the service. They now make sure that every customer is fully satisfied when leaving.
Unlike some places they are constantly making fresh orders and giving you extra condiments. Giving plenty of suggestions as well.

Food is way better than KFC and the workers are friendly and efficient. Parking is not so good since they share it with Chevron gas station.

The service was top notch. Really, that girl behind the counter was friendly, enthusiastic, and made useful menu recommendations. Too bad the food is bleh. The macaroni and cheese is better than KFC’s, but that ain’t sayin’ much, is it? It is peculiar to me how that fried chicken can stay sooooo hot for so long. I tried to let it cool, but it never did. Weird. Also, their iced tea was disappointing for all the fuss people make about it. Oh well, it’s just fast food chicken, right? What should I really expect?

Now the fact that I am the first person to write a review for a fast food chain like this is new even to me. This is typical of any Popeyes, because like i said it’s a franchise, but this one differs in a bad way.
The service here is exceptionally slow. The times I have been here i have waited far too long for a place where food isnt cooked «my way».
I ordered food inside one time and the wait to get my order was bordering 15 minutes, which was astonishing because there was hardly a soul inside the place.
Then today, at 3 P. M, with barely any cars outside and two cars in front of me in the drive through I must of waited 15 minutes at least. I would of left the drive through if I were not boxed in by a car behind me. If you go here expect to spend some serious time waiting for your order.
I can’t explain why this particular location takes so long to fill their orders, but it is not worth going here if you are in a rush. But still it is better than KFC.