Horrible customer service! Ask about warranty and they give me the stink eye. The ladies that answer the phone are rude. I’ll go to Glassworks in Puyallup next time I need work done and will not refer anyone to them.
Ali A.
Évaluation du lieu : 5 Seattle, WA
We had 13 windows that were broken when we bought our home and Glassman came to the rescue. The new panes blend in perfectly with the existing windows and the price was fair and in our budget. We will use them for all of our future repairs(crossing our fingers we won’t have any though)!
Aaron S.
Évaluation du lieu : 1 Sumner, WA
I called to request a quote to replace a broken bathroom window. Was told that«someone from scheduling will call to arrange an inspection and measurement.» Three days later I get a voicemail that said«I’ve got a quote to replace your window, give us a call and we’ll go over it». Funny thing is, they never came out to measure or inspect. How the heck do they know how much something is going to cost without even doing a visual estimate??? Poor business practice, I’ll not be calling them again.
Tom B.
Évaluation du lieu : 1 Puyallup, WA
Had a shower door installed 2 years ago… It leaked and destroyed my bathroom. Glassman not forthcoming or motivated to fix the problem or admit it was poor workmanship for install. Beautiful glass but poor install… would NEVER use them again.
Rollie A.
Évaluation du lieu : 5 Graham, WA
I asked for a bid on reglazing two windows from the Glassman. It turned out that their bid was 35% cheaper than anyone else’s and they were prompt getting the windows installed. It turned out one window was scratched; they mad me aware of it and will replace that window in a couple of days. I will be using their services again for other windows.
Average I.
Évaluation du lieu : 1 Graham, WA
Horrible service. I pre-ordered a piece of glass and made a ridiculous effort to pick it up after an appointment. When I got it home, it was several inches too long and the wrong thickness. I also cut myself while unwrapping it as the edges had been left sharp. When I called I was repeatedly put on hold by a rude woman who told me I must have«gotten the wrong glass.» I didn’t «get» the wrong glass. She sold me the wrong glass after handing it to me over the counter. I couldn’t return it, because they are only open while I’m at work. Never again, Glassman. Never again.