Bob Evans

this place was great tonight on 9÷20÷15! We place a Togo order at 9:10pm and they closed at 10pm, they had or order ready without any complaints that late and my daughter said it was the best turkey lurkey she has had!

Yikes, they were out of everything my husband ordered and couldn’t bother to tel him up front. They waited until he ordered and then said they were out of that. And apparently the cooks were too easily confused by a bread substitution that they couldn’t cook the grilled cheese he wanted because they were out of the type of bread it came on and even though they had other bread available.
I’ve never been to a Bob Evans before and this experience tells me this is the first and last visit.

Came here for a close (10 miles from home) Friday dinner and was very disappointed. We come here 2 – 3 times a month and lately it’s been hit and miss (probably won’t be back for awhile). Tonight My brother in-​law and I ordered the turkey dinner and received the senior dinner with one little piece of turkey, we brought this to the waitress’attention and she said she put it in that way to save us Money. I told her that wasn’t what I pointed to and wanted more meat, so off she goes to get our meat. Took over 10 minutes and the rest of my food (mashed potatoes & dressing were cold) I asked what took so long and was informed the order for meat had to go thru the system. I said I already waited my turn and a mistake should be moved to the front of the line. Since my other items were cold I had the waitress clear the table and have the manager come over. End result, an apology and no bill. We left there and went to Arby’s.

My husband and I left after waiting for an hour for our food. The restaurant was not extremely busy so we could not understand the reason for the delay. Our waitress, Helen was very apologetic and kept checking on us. She had served our drinks, rolls, and salad promptly. We realized it was not her fault but I was surprised that the manager did not do anything to assure the customers were happy. We went to the register to tell them why we were leaving and to pay for what we had received. It actually surprised us that the manager did nothing to try to offer an excuse. We were charged for the food we had received and treated as if all was fine. We keep giving them «one more chance» because the food has always been good once if ever we receive it. This situation was a total failure on the manager. We will not be back! If I could give them a negative star I would. Kudos to Helen who was trying to the best of her ability to make a very bad situation better!

Our waitress was Sharon (or maybe Shannon? Her name started with an S). She was the perfect amount of attentive. Knowledgable about the menu. I would recommend this location. Only taking 1 star off bc there were a few flies buzzing around that were annoying.

It’s Bob Evans. It’s good food, real good. Great for breakfast and friendly place. Take it for what it is, good for breakfast and lunch. It’s good.

Good service but it is 10:30 am on a Thursday. The food was ridiculously good. 5 stars!

Generally Bob Evans has a great level of customer service and quick turn around for a meal. Today however, absolutely shocking. Over 30 minutes to get a simple soup and 15 minutes for two sodas and a coffee…
Not at all impressed…
Mentioned to the Assistant Manager that we were ‘still’ waiting on our meals etc, he delivered them and disappeared… Not to return to check on us etc…
The team here are generally pretty good, but one bad experience is all it takes to give the whole Brand a bad name… The Manager needs to consider ‘Reputational Risk’ as part of their customer service training…

Ate here on a recommendation that I should eat at a Bob Evans. The food was pretty good for breakfast. It was around average food breakfast wasn’t anything spectacular. I did get biscuits and gravy though and it was quite good, or refreshing I should say.
The food was average, but the waitstaff was extremely nice, So I gave this restaurant and average rating.