The employee that took are order was very rude and we waited in line for a long time for our Food employees here need to work on customer service and speeding up their drive through time. Fast food should be FAST!!!
Jeff T.
Évaluation du lieu : 1 Southgate, MI
This location use to be awesome but they are now on a downward slide(pardon the pun). Not sure why but for some reason the dinning rooms at most White Castles are ice cold Summer and Winter. Maybe its to encourage patrons to eat fast and get out. Yesterday I had a problem with my dine-in order. They forgot to put the mustard and ketchup on my burgers even though it said«everything» on the receipt. Goof ups are normal for fast food so no biggie, they fixed it. How they fixed the problem created another problem for other customers. The guy cooking placed my plastic dine-in tray(which I already had at my table) down on top of the plastic plate where they dress the burgers for everyone’s orders. Grossed me out. My order was fixed but now the bottom of my tray was coated with greasy onions from the prep station. This mess smeared on the dinning room table when I sat back down. I sure hope they replaced that prep plate with a clean one but didn’t see it. I think I’ll go to another location next time I have a crave.
Stephanie J.
Évaluation du lieu : 4 Dearborn Heights, MI
I always come to this White Castle, usually late at night. The staff is always very friendly. There’s a bit of a wait(that’s how White Castle usually is) but not too bad. Last time I had their food it was very stale though, like its been reheated. Usually it’s pretty good though.
Otis D.
Évaluation du lieu : 3 Allen Park, MI
Takes forever to get your food. Usually clean, usually polite. If it’s late, usually a homeless person hanging in the dining area.
William h.
Évaluation du lieu : 1 North Las Vegas, NV
Fast food should be called slow food there thru the drive thru sat there for 10 mins on my lunch time waiting on them. Slow kids working there not enough help there. 3 mins to Oder your food thru drive thru and 4 mins to wait to get near the window to pay I gave up and drove off the other places are some what faster
Billy L.
Évaluation du lieu : 3 Monroe, MI
White Castle is White Castle… you either love it or hate it. This location in particular seemed clean and the staff were quick and courteous.
Edgar G.
Évaluation du lieu : 3 San Francisco, CA
The first time I had White Castle it wasn’t that great, but this time around it tasted a little better. I still had the same after affect; a stomachache. The place was nice and the customer service was also pretty good, so that is why I’m giving this White Castle a 3 out of 5.