Le Caprice

The Products are very good, but once you buy them it is hard to get what is promised you because of the constant turnover of managers… get it in writing! What really makes this place special is Stephanie who does the facials… she is the BEST

Their products are impressive but the reason to go is for Stephanie’s facials. What she does is simply amazing! The only draw back is the cost.

I love this store!
Besides the fact that the store is beautiful and very relaxing, the staff is amazing and so helpful and knowledgeable, they know everything about the skin and every question I asked they had an answer!
The products. wow! I’ve used skin care my whole life, I tried lots of different brands and products and my skin never felt as amazing as after I used their products!
The eye mask gives shocking results and leaves your eyes open, fresh, and lines free!
Definitely worth the price

Stephanie is amazing, her facials are so very relaxing and enjoyable! Love the products, the cleansing cream is the best I have ever used. You do have to stick with the program they offer, but when you do, the results keep coming!

Stay away. This place is the biggest clip joint since «The Sting.»

Well, here’s the thing: Many of the things written here are true. There is a very practiced air to the sales technique for this store. The products are absolutely only for those who are interested in spending quite a sum on various serums and treatments. So it is a place that will primarily cater to people with a lot disposable income. That said? The products seem to make a real difference.
I don’t even want to discuss how much money I spent there, but it was a gift from my husband, an extreme splurge but I had fun doing it, the products have made an appreciable difference in my skin. I was aware, even as it was going on, that there was a lot of up-​selling going on, but here’s the thing, I went in there looking for an indulgence and I found one and one that actually works.
Stay away if you aren’t in the mood to spend money just to pamper yourself and look better doing it. But here’s what I noticed when I was in there: Several returning customers were coming in for treatments and they were very happy with their results. I have been also. It is an indulgence, but it makes me feel better about my skin and I found it worth it.

This place is a complete scam, they go by OROGold, Gold Elements, and Le Caprice… why? Because they are a scam and they want to hide their bad reputation… let me tell you about my story.
They were handing out samples at the front of their establishment to mall passerbys. A sales woman had coerced me to enter the store, insulting on my acne prone skin in order for me to get me to purchase her multi-​hundred dollar skin products. She had quoted me several hundred dollars for a year supply of moisturizer and skin exfoliant which she rubbed on my arm. As I refused, she kept reducing the price. She had produced two bottles and told me to «come with her» as she was leading me to the register. I thought this was an act of good faith, but in reality, it was her final push to get me to purchase the product. I reluctantly agreed because she had stated that I could return the product at any time if it did not work satisfactorily. She also stated that she would send me instructions to my email to redeem the rest of the years supply, which she never sent. When I had not received the instructions for receiving my years supply of product as well as the product not working, they refused to refund my purchase.
I’ve had to deal with my credit card company to retrieve my funds back for several agonizing months. Do not accept their samples and their attempts to pull you into their store. Being in here felt like being in a high pressure car dealership environment.

LOVE this place !
The store is beautiful, they have the nicest staff, and the best products I’ve ever used on my skin. I came here about a week ago and Alice the head of the vip club members showed me an eye mask that helps the wrinkles near my eyes. It comes in a syringe but it’s NON-​SURGICAL! I saw a difference right from the first time I used it! She put some on me at the store and I could feel my skin tightening up. When I got home my husband noticed the difference!!! And it’s was after only one time using this product!
Then I came back to the store for a treatment about 4 days later, and my skin look amazing! I got the black set, and started using it the next day. I can’t speaks for everything at the store but the products that I got work like magic! The skin specialists at the store will help you find exactly what you need! I’m definitely coming back! I HIGHLY recommend this place !!!

I have just begun treatments at La Caprice and so far am very pleased. My facial with Stephanie was amazing! She is very informative, knows the products well, does a fabulous job and makes the hour very enjoyable. I am seeing results already!

I came here with my husband on Black Friday and I was amazed with how fast and quick my deep lines started to disappear. I signed up for a year program which includes exclusive face and neck treatments. I’m happy to share my experience :)

I had the exact same experience as many of the reviewers here. The samples at the door, then being told they have another product sample inside, then being handed off to a very slick salesperson. I was impressed with the eye product he applied, so I purchased the $ 400 set. That was followed by an extreme hard sell for four more products, but they quoted me $ 2500! That fellow did so much double talking about buying this many and getting that many free that I literally got dizzy and had to leave.
I went back for the «free» facial, which was really very nice. Yes, the girl who did that treatment was talking up the products as she applied them, but not in a hard sell way.
After the treatment she said her manager had to talk to me and there came the hard sell again.
The sad part is, I think the products are actually really good. I had the facial yesterday and the deep groove between my eyebrows appears less prominent to me today. I wouldn’t mind going back for more facials, but that hard sell approach is such a turn-​off. Not to mention I am not going to spend $ 2500 for skin creams. I mean, really!!!
My two takeaways:
they are seriously over charging for the products, partly because of high overhead, probably, but also because they want a huge profit,
Their sales technique is abysmal. They should do the facials, then offer to schedule additional facials at the appropriate going rate. As customers come back for more treatments then they can gradually suggest products to use at home, but not at such absurd prices!

I highly recommend to try this place out!
I have been using all kinds of skin care products and never have I seeing such a dramatic change in a few seconds!
I had bags under my eye for as long as I can remember. I’ve tried everything in the market for eye care and non of them truly made a different as the the eye mask the syringe!
At first I couldn’t believe that it affects that fast, I’m using their eye product for a month now and it’s truly shocking to me that I actually found what I’ve been searching for the last 10 years!!!
The sale persons are very nice and friendly!
You should check this place out they have an amazing line for every skin type.

Been here a few times. They have the best facial prouducts and they’re spa treatments are absolutley amazing! The staff are nice and smiling and everyone makes you feel like you’re at home. I have already recommended to all the people i know about them. First time when i was introuduced to their prouducts i was shocked! It actually worked on me unlike many other treatmeants and skincare prouducts I’ve tried before. A few months have passed and the reaults just keep getting better and better. Go there without any hesitation, you won’t regret it.

My original review was deleted because I called them scam artists and gave no detail… here is the detail… they pull you in (my first mistake) do a song and dance with a product that acts instantly, offer free facials and a return policy «if you don’t like the product for any reason within 30 days». I bought the filler and a cream. The filler results lasted about 1 hour and the cream caused a red rash. Went back 4 DAYS LATER and was told, «no returns on open product». How would I know it did not last or would actually harm my skin if I did not actually use it??? They did, however, offer to sell me more product!!! Product that would enhance the products that already did not work well! Seriously??? This is not an honorable company in any way. The packaging and store is premium but the product is NOT!

Went for a facial today with David after buying products from Jill the day before. I went into this facial thinking I would get a high quality facial but it turned into a sales pitch. I already feel like an idiot for buying some of their products the day before but the facial really did me in. I do admit however that the filler they used did seem to work. Hopefully after using it for a month it will work the way they promised.

I really recommend this Filler. It effects immediately on the skin! The most amazing part is not just the result, is mostly the lifting and firming feeling on the skin! I have tried a few different treatments, but I’m really satisfied.

The same thing happened to me yesterday that was described by several other reviewers. I was stopped as I walked by with an offer of a free sample. Within seconds the guy had me in the shop and put some gold eye cream under one eye and had me look in a mirror. The eye he put it around did seem to have a few less wrinkles, but then he started talking about a non surgical face lift, it takes treatments over a year or more, etc, etc. I finally asked him how much that approach to a facelift would cost and he told me $ 10 to $ 20,000! I couldn’t believe it. I told him I have 3 friends who got real faclifts, look great and their costs weren’t that high and they were healed in a couple of months. Their non surgical face lift would take one to two years according to him. That’s when I realized this whole thing was a big scam. He had started to put something on my inner arm when I just told him I was done listening to him, and got up and walked out. I looked at my eyes about one hour later and I could still see a bit of a difference between the skins and wrinkles around the eye he «treated» but that was gone within a couple of hours. That product alone was $ 400. Their products might make a small difference, but certainly not worth the total price you’d be paying.

I was walking by the store and a woman handed me a free sample but as I was walking off, she quickly asked me to wait a second and said she had a different one for me. Before I quite realized what was happening, I had followed her into the store and she was introducing me to someone else.
She did hand me another sample, though.
She handed me a sample that had already been opened!
Obviously this was her ploy to get me inside the store so someone could try and sell me their product. She had to hand me a sample since that’s what she told me she was going to do — so she grabbed the first thing she could find. At least she could have given me something that someone hadn’t already opened!
The salesman was classic and quickly began talking from both sides of his mouth. «Your skin isn’t so bad but do you like it how it looks?» LOL, really?
«We can take care of these wrinkles here and we have something for the texture and even the neck.» There are two products that can be applied to the eye area and they work just like botox AND the injectable fillers.
He began applying the two creams and told me to come back in 20 minutes and let him know what I thought.
Ha — Before I had a chance to leave, though — he applied a different product to the inside of my arm… I wasn’t sure if this was a cleanser or not. I got the impression that this was supposed to help with skin texture but he rubbed it on the skin of my arm and then wiped it off with cotton and showed me the dirt.
Next he had me look at my eyes in a mirror and asked what I thought.
I couldn’t see a difference but I must admit, a few hours later, my eyes did seem to look more «open.»
Next step was the sale. There were 4 jars (I’m not sure what the 4^th jar was) total cost was about $ 900.00 but there was a special. If I purchased one line, (2 jars) I could get the other line free. This meant that if I paid for the «eye line», I could get the products to «correct» my skin’s texture for free. BUT, because he personally cared about me, he would make me another offer! Forget about my eyes. I could by one jar of the skin product and he’d give me the second jar free. I could come back at another time and buy the eye products.
My money doesn’t grow on trees and there is no way that I’m going to spend 100’s of my dollars on a product that I’ve never heard of and never tried. I told him that I’d think about it but I’d want to try some samples before I purchased the product. He said that they didn’t have samples… well, then I guess I can’t buy that product.
Other than being told this was like «botox and injectables,» I was told that it was good for ALL skin types and conditions. Personally, I find that a bit hard to believe. Call me a skeptic.
I’d like to know a bit more before I spend that much money.
Is there animal testing performed on these products?
By the way, the samples that I received (the one that was opened and the one that was unopened) were both for the same product and neither had anything to do with what he was trying to sell me.

I’ll give them 2 stars just because the sales person was friendly until I said «I need more time to decide». As soon as I said that, she stopped smiling. Lady, you need to take acting classes or sales 101 class or something. Do you really expect people to buy $ 600 worth facial products that they’ve never heard of until you mentioned them like 5 minutes ago? I like to take my time and research on stuff before buying especially if I’m not familiar with them.
I can’t believe that the Oaks mall lets these people have their business there. If you see those sales people handing out samples at the Oaks mall, run as fast as you can.

A great product to try, it really works!!!