Ramada Topeka West

I expected a lot better from a Ramada — I’d always found them to be decent.
First of all, it was sort of confusing the find the entrance. We looked at what we initially thought was the entrance, but only saw signs for the restaurant, so we drove around. Turns out we were right the first time.
It took a while to get checked in
The hotel is really sprawling, and our room was on the other end from the lobby with a separate outside entrance — that would be fine, but we needed a luggage cart, so I had to traipse back and forth across the hotel to get it.
The hotel is extremely dated and run down. The room was just clean enough if you didn’t look too hard, but didn’t have the nice crisp, clean look and feel you want in a hotel room.
There is a giant swimming pool with several story water slide in the center of the lobby, and the whole hotel is full of steamy chlorine. The hallways are winding and dim, and felt sketchy.
The room was SO hot and we couldn’t get the temperature down. We were able to turn it off, though.
The restaurant has good food, well-​priced… Once we tracked down someone to track down the staff.
Breakfast was a disappointment — most of it was gone very quickly and the hot food was pretty unappetizing.
I know this isn’t a 5-​star hotel, but most national chains have a pretty decent reputation. It did the trick for our road trip and was pet-​friendly (with a fee), but I wouldn’t recommend it.

I flew in early knowing check in wasn’t for 4 more hours but I asked to check in early and they did everything they could to accommodate me and they did. Breakfast was good. Great customer service.
The bathtub needed to updated but the room was clean. The kids had fun at the pool and water slide.

This hotel is awful. It took seriously forever to get our room. The front desk was incredibly slow. The place is so loud. We have one window overlooking the pool & the noise is unbearable. The room is worn out & the bathroom is the smallest I have ever seen. I was hoping for a relaxing weekend & all I can hear are kids screaming downstairs. This place was rated 3 stars? What a joke. I wouldn’t even give it one. The other hotel we stay in was booked I’ll plan ahead better next time. I won’t stay here again.

Not at all pleased with my stay. Our AC wasn’t working right. Still wasn’t working after maintenance «fixed» it. One room phone didn’t work. I had my daughters birthday party there and wasn’t pleased with the pizza or cake. They were both gross. There was a bunch of uninformed staff members about the party. I asked for towels more than once and had to go get them myself. I don’t think I’ll be back.

Horrible experience here at least they gave us the rate they quoted rooms need maintenance fridge had mold and didn’t work plus the staff was terrible

This place has more rules than a maximum security prison. Held a small graduation reception for son with not more than 20 come and go guests. The place was practically deserted. Rule against food that wasn’t purchased from on-​site restaurant being outside of our room. {We had cupcakes and ice tea} Started to place a small flowering plant outside door with some attached balloons and had literally just sat it down before staff swooped in… NO decorations outside the door. Rudely asked my BIL not to «lean» on their crappy table that was a complete eyesore. Obviously they were watching over us from the front desk as if we were white trash vandals ready to tear the place apart. Overheard numerous guest with complaints at front desk. Room was reasonably clean, but HOT HOT HOT! Couldn’t adjust thermostat. They started to vaccuum right outside our door early the next morning. If you enjoy being micro-​managed on your hotel stay, this place would be idea for you!

WORST CUSTOMER SERVICE EVER!!! Wow, the service at the front desk was so rude and unhelpful that I left Kansas thinking all people from there are rude like that. We were double charged and when I called to talk to someone about it I was put on a forever hold and then they get back on phone to tell me they have to call me back BC there are actually ppl there trying to check in and our problem will have to wait until later.
Our room was soooooo hot too. The pool, hot tub and slide was their best feature. Breakfast was okay. I think the staffs attitude was what really gave them one star.

Nice staff. That’s about it. Soo loud from indoor atrium pool. If you need to stay here for kids sporting events don’t do it cause your kids won’t be able to sleep from all the noise. Staff even moved us but I think it’s loud no matter where you stay

Good Hotel for the price! Had problems with the heater not working but hotel staff provided extra blankets to accommodate. Free breakfast which is always good and of course free wifi. Probably the best part of this hotel is the water park that’s located inside! All in all great deal for a room that’s around a $ 100. Would return if in the area! :)

Pet friendly, great breakfast, fun pool for the kids. But our room was ridiculously HOT!!! We were on the 3^rd floor, away from the pool area… the system blew hot air only. Spoke to the front desk twice about it. The first explanation was that «that side of the hotel only has heat.» What??? Seriously? The guy went to our room to mess with the thermostat and it had cooled a bit when we got back. But by the middle of the night, it was a sauna again. Ended up shutting it off completely and it was still hot. No way to cool it down. Upon check out, I informed the front desk again of the heat. She just nodded her head like she already knew that, shrugged her shoulders, and checked us out without explanation. So happy to be leaving. Now, when we checked in, THAT lady was wonderful! Friendly, helpful. Breakfast is hot with real plates and utensils. Nice and clean. Kids love the pool and slide… although the chlorine will burn your nose hairs when you walk in the first time. We’ve stayed here before many times but noticed that the hotel has gone downhill. If you like to sleep on a hot room, this place is for you.

I was surprised how nice this hotel was for the price. The big indoor pool area and water slide looked fun, but I was just passing through And was too tired to go for it. Cutter at the front desk helped me with my reservation on the phone and also when I showed up. He was quick and courteous, got me everything I needed. Room service from the «Landmark» restaurant they have there was also pretty good, with courteous staff.

Nice staff, but hotel lacking. Wi-​Fi unusable, toilet barely flushes, dripping from unit above, shower curtain bar installed backwards, sink dirty. Not what I expected from a Ramada hotel.

Friendly front desk staff. Helpful with late check-​in. Paid almost $ 100, a bit out of my price range but much nicer than other nearby options. There were a couple lights out in the parking lot. The A/​C made a horrible thud that woke me up with a start time it did it. The dryers took an hour and my clothes were still a bit damp. I’d stay there again.