We have used PetSmart groomers for years. Since coming to Yakima, we’ve gone here a few times and twice they have cut my dog. The first time I figured it was just an honest mistake. The second time, they not only took a chunk out of his leg, they shaved him down to almost nothing. I can see his skin in many places. Both times, the grooming manager called me and apologized and offered to pay the vet bill which is the only positive thing about these experiences. It also took them almost seven hours to cut my dog’s hair.