McDonald’s

What happened to the McNugget? Clearly they have changed the formula to make an extra penny or two, per box. They used to be yummy, if not very healthy. But in the last year they have become a LOT poorer. I got some at this location the other day, and they had less than half as much meat as they used to, per nugget. The golden crunchy exterior was hard, greasier, and generally much less palatable than they used to be. I am so tired of this constant deterioration of quality. If even five percent of us would complain and then vote with our feet, they would stop doing it. If you just keep taking it, they will keep getting worse. How much greed is enough?

I never really hold any McDonald’s in high regard or expectation whenever I go to one, but one thing I do expect is common courtesy. The latest experience I had at this location was pretty forgettable. I had ordered a Big Mac meal, and had asked for large fries but small drink. The girl who took my order at the drive through said I could not have it that way, that the meal had to be one size. I never heard of this but instead of arguing over the intercom, I said whatever and proceeded to the pickup window.
The guy who gave me my food was pretty rude. Now almost all McDonald’s I go to have a worker at the pickup window who acts like they hate their job, but this one really had no sense of self. Didn’t acknowledge me, didn’t say a word and definitely didn’t have the courtesy to tell me why the food was taking so long. After about five minutes he finally came out… but not to give me my food. Instead, he brought food out for someone else. OK I get that. But after waiting another 2 minutes, he finally had my food. I said «Thank you», but the guy apparently didn’t know how to respond so he gave me this blank stare. *Drops Mic*

If I could give this a Zero Star rating, I would. My family stopped here after a great day in the Bay Area. We witnessed what must have been the most incompetent shift manager ever. A customer came in and said ‘sir, you threw my food at me and wouldn’t even allow me to ask you for sauce before slamming the door’. The manager told him that was his problem and tried to charge him for sauce. But in my experience, I ordered 2 sausage mcmuffins with egg. Both came out cold and the English muffins weren’t even toasted. The Frys were not salted and were cold as well. I paid for the other customers sauce because of the managers attitude with the guy who complained. He wouldn’t even offer a number to complain, he said to call corporate. Oh, and for 1 value meal and 2 sausage mcmuffins I paid $ 23. Way over priced as well.

Its not even a Friday night and they were so slow and disgusting! I returned home to find my plain hamburgers have been broken in half!!! ALSO I found a half eaten chicken mcnugget in my 20 piece! That is absolutely unsanitary!
Its late at night and super cold so I tried calling the store and line was busy. Its been about an hour and still BUSY!
I have never felt so disrespected in any food industry except for here!

Wow this guy named Todd The manager of this Poor service business. I waited in drive-​through for over 10 minutes for my food. Didn’t say sorry for the way. I don’t expect that but it would’ve been nice. After driving off I realize my food order was completely wrong including my drink. I turned around and went inside Todd say that I needed my receipt as if I am lying. And stated that they are shorthanded. That’s no excuse for stupidity. Totally rude this Todd guy needs to get fired

I went through the drive thru and order hot cakes and drove back to work. They failed to put syrup in my bag. Thanks for ruining my breakfast McDonalds! Should i be surprised? Probably not.

Ordered egg white delight biscuit and nonfat iced caramel latte, given egg mcmuffin delight (which employee had rung up wrong) and hot latte (which he had also rung up wrong). Told the girl who gave me my order and she apologized (she was very nice) and remade the drink but put whipped cream which a nonfat drink should not have. While she did that, I looked at the sandwich and noticed it was wrong too. So when she gave me the drink, I told her about the sandwich. She asked what I had ordered, I told her, and she remade the sandwich and gave me a regular bacon biscuit not egg whites. I refused to go back a 3^rd time to get the right order. While eating, I looked in my drink and there was a small bug in it (floating in whipped cream). Brought it back to them and they remade. No offer for refund, gift card, nothing but an I’m sorry. Manager saw me standing on wall waiting (he had seen me there a couple times) and asked if I was waiting for something. I said they were remaking my drink since it had a bug in it. He said ‘oh I’m sorry’ and went back to what he was doing. Not at all professional on his part and there is no reason BOTH items in my order should have been made wrong TWICE!

Mcdonald’s looks large from the outside. the serving counter is only 2 registers. didn’t check dining area. no room to wait around for orders. didn’t have to
brew: (m1.09)
–after placing order and paying, the brew was ready. that’s SERVICE!
–coffee smooth, mellow, not robust
drips:
–had to walk past drive thru lane to get to front
–fasting service ever!

Typical McDonalds, but extremely disappointing. No change table for kids. Surprising for a family restaurant.

I have to give McDonald’s credit for offering a ONE DOLLAR any size drink. I mean… wow. If you go there and buy a breakfast muffin and a large coffee you could get breakfast for 2 bucks and change. I think that’s a deal, especially in these times when you can spend more than that on the coffee alone.

This place is amazing! I wasnt even done paying and my order was ready. i was walking back to my table and the lady was repeating my number lookin at me like «you deaf?» Haha the staff was very polite and still amazed how fast the orders came out

I like this location I really do. They are fairly accurate when it comes down to getting your order right and they have young motivated happy cheerful teenagers /​young adults working there too. I will tell you that the lines are ridiculously slow though most of the time but i will attest this to the fact that they make their food hot and fresh ;as fresh as fast food can get) as opposed to most McDonald’s locations are lukewarm at best.

Love the breakfast. Drive thru is normally pretty fast.

Hello! Drinks for $ 1? Any size? You bet I’m there!

The food was the same as any other mcdonalds. But i have to say that the service here was amazing! I went through the drive-​thru which is normaly a pain but the girl was polite, quick, an VERY CLEAR! My order was a bit complicated but she got it all right without my having to repeat myself one, two, three times over like at other places! At the window she wa ready and i got my food right away! (i was the 4rth car) id go again just becuz it was so efficient.

Not that impressed with this location, but then again, I can only judge from the drive through. But the food here at this location isn’t always the best, which is weird because it’s kinda hard to mess up McDonald’s.

What can you REALLY review about a McDonald’s except for the service and «atmosphere?»
This one looks clean. Peeps are friendly enough.
The speaker for the drive-​thru needs fixing though. I could barely understand what the lady was saying and had to repeat everything she said:
Worker: sjgosjgsgnskdgnd
Me: Did you say custard pie?

Robble-​robble! It’s a McDonald’s! How high could your expectations be?
This location is cool. That’s pretty much it.
Tip: If you’re craving a Big Mac and don’t want to pay several dollars for one, just order the $ 1 McDouble and as that Big Mac sauce be added. One less bun and no lettuce but tastes the same as the Big Mac itself!
You’re welcome!

Took a wrong turn off the highway which worked out because I was starting to nod off. Once I saw a Kohls, Marshalls, Taco Bell… I knew a McDonalds would be close by. Ping Pong! (sound made on game shows on Japanese TV when a contestant is correct)
I pulled in and ordered my usual. Large Iced Coffee NO cream and NO syrup, please. I paid $ 2.27 for it (great deal) and the lady double checked my order (since for some reason it is unusual for them to serve it so black) which was fine. Both the lady at the payment window and the young man at the pick-​up window were friendly and had solid customer service skills.
I just notice from the single star 2009 reviews for this location… maybe the managers/​owners have fixed the customer service issue. The people today were lovely.

This is the best Mcdonald’s we have ever been to. Fast service & they remember our order every morning.
–Best consistently made ice coffee ever
–Fries are cooked to perfection