Jack In The Box

I hope you like cold food, because that’s how this locations serves theirs.
First off, I don’t know what it is about the whole Van Nuys city, but both Jack’s have issues with getting their orders correct. Sometimes, I get the correct order, but the food is cold, or I’ll get the wrong order, and the food will be cooked. You guys want $ 15 an hour?! Work for that!
First experience at this location I got a jumbo jack meal, with cheese and curly fries, at about 2:30pm figured it’s mid shift crew, and the food should be good. Wrong… The jumbo jack literally look as if someone tossed it together in a hurry. I opened it and the lettuce was half out, sauce (ketchup and mayo) was everywhere. I ask for no tomato or onions (they put both in). I ask for curly fries, and got some greasy cold fries which looked like curly fries that were sitting in the fryer for too long. Whatever I ate because I was hungry.
2^nd, time… Went at about 12:00am as my girlfriend and I were hungry. She got spicy chicken sandwich, and i got the jacks munchie meal, the one with the grilled cheese burger (don’t judge me). Anyways it was decent, but that’s not why I’m complaining. I asked for iced tea with no lemon. I got a lemonade… My girlfriend asked for Coke… She got a Diet Coke… Oh and no straws… Okay whatever, I’ll pour it into a cup no big. Then when I get to my tacos they were literally under cooked. No, I didn’t take too long to eat the burger. I literally inhaled it because I was starving. When I pulled out my tacos from the meal itself before I stared eating… they already were cold…
So just giving you a heads up be wary when ordering here, oh and expect an eye roll or three when asking for extra condiments.

Not crazy of their location but love their service… only fast food I eat (egg rolls)
The best !!!

Terrible service they take your order and give you the wrong food when using drive thru always check your order if they got it rite

Aside from any cleanliness or safety critiques I am, I just stopped in and ordered a spicy chicken sandwich. Upon getting home I found I had a hamburger with completely different ingredients. How do you get the entire order wrong…

Stopped in to grab a few tacos. The lady over the intercom seemed nice and polite, but extremely slow service. Took forever to get in and out

Drove by for a quick bite. I used the drive through and it is pretty accessible. When you get out though, it’s only a right turn only street so be careful on your way out.
I had a coupon for two sandwiches for $ 5 dollars so I used that. My mom wanted to try something spicy so we chose the spicy siracha burger to go. The lady was polite but she misread the coupon and thought it was expired (it expired May 27, today is April 30). She apologized when she noticed her mistake and charged it correctly. The wait was not long and we were on our way after we got some ranch packages to go as well (just in case the burger was too spicy).
When we got home the burgers were a bit cold but that’s to be expected, since it is to go. The flavor was good and the meat felt fresh. I expected the spicy level to be really high though which was not what I got. The whole burger only had about 4 jalapeños, which was not enough. I do wish it would have been «spicier», but overall good jack in the box location.

This is the worst Jack in the box. Seriously. Always filthy and it STINKS inside!
Can’t say anything about the restrooms since I would have to be out of my mind to even consider going in there. Always at least 2 or 3 homeless people walking around like they own the place and last but not least THE FOOD!
It sucks! Specially the delicious buttery burgers that taste burnt and dried. Simply the worst.

The Buttery Garlic Burger Sucks! Go to In N’ Out.

And my boyfriend went here tonight for the second time. They left out half the order AGAIN!

I went through the drive-​thru last week to order 2 Chicken Club Salads. Well, the salad leaves were old and wrinkly. I had to throw most of them away because they were wilted and soggy looking. Now you know good and well, these people saw this ugliness. Why would you even serve old food to your customers? I will never go back to this place again.

This is the nastiest jack in the box ever. Everything is dirty from the cooking area to the bathroom. Workers are rude and don’t care to get the other correct.

We went through this JITB via drive thru recently. My Jack’s spicy chicken sandwich was dry and they added cheese to it without asking if I wanted it or not (I don’t like cheese on it). The curly fries I gotten were from the last scrapings as there were only a few «good» curly fries and the rest were crappy. The only good thing about my meal was the diet coke and the free cheesecake they gave us for the inconvenience of the woman who was ahead of us who kept the line waiting.

This is your everyday jackin the box only though i like this one compare to the other local ones in the area.
Is cause most the time i have been here and there is some bad seeds but most the employees here are nicer than other jack in the boxes also they are not so stingy with ketchup or napkins like some of the others and not that long ago they remodeled the dining area.

Juan is an excellent manager. Don’t remember him from before, but makes me want to come here. He’s the most approachable fast food employee I’ve seen in awhile. Keep it up and I’ll keep coming.

A very small and tight location, but the style of the restaurant is up-​to-​date. The staff is excellent. I was amazed at the performance of the manager named Juan. He is an awesome manager that works very hard and he actually does grunt work too (wash trays, pick up trash in dining room area, etc.). I wish there were more managers out there like Juan.

It’s convenient that this JITB is open 24-​hours in kind of a dead neighborhood. The food is JITB, so you know what you’re getting – it’s always the same.
I pretty much rate corporate fast food places on the service, most often the drive-​thru. Not superfast, though not slug-​like, this JITB does okay. The service is friendly, which helps.

The drive thru is extra slow and the place is small — but they’ve never made a mistake on my order –so that makes it fine with me.

Its okay. I’ve had better service at most other locations. They seem to take a long time coming to the window of the drive thru even when they are slow.

P-​leaaaaze, b*tch!!! What was I thinking??? Well, I was rating the CHICKEN burger — we all know that’s not a BURGER-​burger.
If you’re looking for a 24 hour spot where to eat, go to the Fatburger on Ventura Blvd.

It was rated to NOT have outdoor seating… actually IT DOES.
Ya cant miss it either it’s right in front of the place. 2 tables or possibly 3
It has a HUGE parking lot… way too big for the people who visit… most use the drive thru it seems
I like the staff… the service has always been ok…& late night food close to the house can’t be beat.
Coupons come in the mail for all kinda goodies from here too… so look for the coupons 8)
The only drawback to the lot is you CAN“T turn left when leaving from either of the drive ways… so that always SUCKS… and it’s a VERY busy corner too