Bojangles

I have gone to a number of Bojangles in the area and have had mixed service. This one had great service and the quality of food was perfect. The rice bowl was a delicious meal and was very filling. It was a togo order so I was unable to really take a look at the rest of the restaurant but from what I saw the cleanliness was on point.

If only I could give negative stars. I’d heard so many great things about Bojangles and was pretty excited to stop in on our way home from the beach.
Everything about this place sucked. The staff was not helpful when we asked questions about different meals or sauces. It’s a fast food place so yeah, I get it but I wasn’t expecting stellar help but they had nothing to offer. The food was also disgusting. My daughter got mashed potatoes and the gravy literally didn’t move. It looked like fake food and tasted bleh. The chicken also sucked. Don’t waste your money, Popeyes is the way to go. This place was so bad that we went across the street to Krispy Kreme and shared a box of doughnuts on our journey home instead of chicken.

On my short trip to Virginia beach, this was my first visit to Bojangles. We only went through the drive thru so I can’t really say anything about the inside.
The food was great hot, fresh, and tasted wonderful. I got the breast meal with Cole slaw and fries. The fries are awesome and and that seasoning was God send.
The chicken was crispy and golden on the outside and the inside was hot and juicy. The coleslaw wasn’t anything to scream about but it was ok.
The customer service was great they were friendly and efficient. Overall I don’t have anything to complain about but like a said I earlier this is a drive thru only review I can’t say what the inside was like.

Bojangles is never high on my list of chain chicken joints to hit up. It’s not that they don’t have tasty food, they indeed do. But there have been other choices that I find more affordable and somewhat healthier if that’s possible in food chain restaurants.
I have began to see an expansion of Bojangles in recent years across Hampton Roads. What the consumer does not know is there are two kind. A corporate owned and a franchised. What is the difference, well as most often is the case the corporate often has more over sight into the management and pricing, as where a franchisee can have flexibility with pricing of a menu and set their own protocols for the business.
In the case of the store on Northhampton in Virginia Beach it is a franchised store. The location is golden off of a constantly busy road and the restaurant sets on an easily access corner with a traffic light. The big yellow sign cannot be missed.
Prior to their renovation earlier in the year this was a big time VB cop hang out. I suppose they gave sweet discounts. Fast forward to today and I never see a patrol car in the lot. Just an observation from someone who passes by the establishment at least once a day.
The exterior received a nice facelift and now looks like the new stores. There are several outdoor tables in which to eat and they even have umbrellas. The lot is always more than adequate in size even when the place is hopping and it usually does have a steady business. I found the parking area and sidewalks to be clear of debris which is usually foretelling of the cleanliness inside… but I was WRONG!
If coming here I will often use the drive thru, but tonight I went inside and boy was that enlightening. I noticed the dining room had only one customer in it as I passed through to get in line to order. I did not have to do a close inspection to tell it was pretty filthy. One table had food uncleared, other tables needed wiped off and worse was the floor which was in desperate need of sweeping. The trash container was over flowing too. I guess that I should have just walked out at that point right! I cannot tell if the dining room underwent a renovation, or not. I don’t think so.
I placed my order of chicken strips combo with a very nice woman who said she was new and immediately she made a mistake and needed a manger to clear a void. I was not upset and she apologized and was friendly the whole time. The food came out within minutes, was hot and smelled great. I noticed four employees behind the counter. With no business inside and little in drive thru it was aggravating that management was not moving staff into the dining room to clean.
I sat down in a clean area by the soda machine and enjoyed a really good meal. If you have yet to try Bojangles fries they are a treat. The seasoning is spectacular. The biscuits are delicious too, but as Joe D. alluded to in his review things have changed. Portions smaller and prices way up. Since this is a franchised store they price up, so keep this in mind. My meal was almost $ 7.50 which to me is too much.
My visit ended with a stop in the restroom. I could tell that it had been upgraded with new tile, stool and sink and looked presentable on the surface. Only a small amount of litter was on the present However, the smell wreaked of urine and indeed you could see it in front of the urinal and was nasty.
When preparing to walk out I witnessed employees just standing around behind the counter with seemingly nothing to do. That leads me to believe this location is poorly managed. It also leads me to believe if the dining room is that dirty I bet the back is too.
I could have been more harsh and delivered a 1 on this review. I could not in good conscience do so with above average customer service, as well the food was tasty. I see no reason for a return visit any time soon and who could blame me.

I stopped through he drive through here yesterday on the way to do some yard work at the parents. I gotta say while the food was good, prices have gone up, and portions have gone down. I ordered a steak egg and cheese biscuit combo and this biscuit used to be a monster. Not any more. Same goes for the Bo-​Rounds. The container was much smaller, I think there were 5 in it. The entire combo price was a staggering $ 8 bucks. For what? I’m disappointed as the value of this meal has evaporated.

Waited 20 mins for some lukewarm chicken. Such a disappointment.

Good Cajun chicken sandwich. A little pricey for fast food and they forgot to give us straws. The «legendary» iced tea is pretty good. All in all, it was a good experience. I would return, but be aware two people eat for about $ 19, somewhat high for chicken.

hot fresh and friendly!
menu features mostly chicken.
spicy sandwitch now comes with lettuce and tomato.