I love Michaels. I enjoy all the fun, crafty goodies and the size makes it easy to navigate. It could use some better cake decorating tools and fondants. Wilton is so-so. My problem with this particular store is the lack of employees. I doesn’t matter what day or what time you go in, there will a long line and no more than two cashiers. And if you get two cashiers, you’re lucky! Hire some more people or hand out more hours!
Jessica F.
Évaluation du lieu : 3 Fresno, CA
Not my first time here, customer service is usually great, but not this time. I was trying to locate a product. Cashier was nice enough to ask someone on the floor where it was located. She directed me where to go. I looked for the product, no luck. Then I asked another associate who was on the floor. He just pointed where to look or go. still couldn’t find it. When I finally paid for my things at the cash register, same cashier, asked if i found what I was looking for. I said no. And she said.ohh.okay and did nothing about it. Overall, store associates were not helpful at all today.
Courtney M.
Évaluation du lieu : 3 Porterville, CA
This store has a lot of yarn which is awesome. But if you need help forget it. The people I’ve encountered here are incompetent. I heard a worker ask a customer if she needed help finding anything, the customer said no, but then I thought«hey I need help with something» so I asked her where something was and her quick immediate response was«I don’t know, I’m just the florist, I don’t know where anything is in the store. » uhh. Ok. Then why were you offering help to the other lady when you don’t know anything… I left and went to hobby lobby.
Tyler T.
Évaluation du lieu : 5 Reedley, CA
I have been to this store many times and have been here three times in the last two days. This store is clean! Much like craft rooms and desks, craft stores can be notoriously cluttered. This store was very organized and I didn’t see any items just thrown around or on the floor. Customer service here is good. I only interacted with the tellers and they were personable and professional. They’ve also been very knowledgable answering questions that I’ve had. If you are heading to Costco this is a great store to stop at on the way! Good location!
Green R.
Évaluation du lieu : 4 Dinuba, CA
I frequently go to this craft store for all my needs. Why? They carry higher end and quality products versus their competitors. Yee-Ha!