Carl’s Jr.

Overpriced, it was $ 7+ for a 3 tender combo, almost as much as going to the soup Plantation buffet a few hundered feet away. Also they slapped a fee for using a debit card, which similar restaurants don’t do (e.g. Burger King) with no notice. By the time I saw the fee the order was almost done so i paid it. Never going back there. Food ok, nothing special.

I mean it’s a Carl’s Jr., so I didn’t really have high expectations in the first place but when the girl gets my order wrong three times at the drive-​through window, and then still doesn’t know I’m asking for when I get up to the pay window, and shorts me change, I get irritated.
all I wanted was to clean cheese enchiladas with no meat in it and one cookie.
I didn’t check it because I was giving them the benefit of the doubt but five minutes later down the road I realize that there’s chicken in my enchiladas and she gave me a cheesecake instead of a cookie.
I do not eat meat in my food, I’ll only eat it as an entrée by itself so obviously I’m not going to eat these enchiladas so I decided to call the store to complain, and maybe get refunded but the phone rang off the hook. when someone did answer, I said hello can I speak to manager and they hung up on me.
sucky service all around

We went through the drive thru. Ordered 2 jalapeño poppers, fries, chicken stars, and a chicken burger with no tomatoes. (there was tomatoes. we found out after the shenanigans when we got to work) We asked for ranch. Pulled up to the window and they said to park in the front. They brought out our food in a timely manner. There was only one ranch so i went in real quick to grab a few more. I walk in and there’s a guy at the counter. i’m standing right in front of him pretty much on the counter waiting for him to ask me what i needed. He looked up at me then back down to his register. I’m staring at him still waiting, he looks over to the girl at the window so i thought maybe it was her duty to get the front counter guests. She walked over to the next register, looks at me, says hi then grabs her phone and starts texting. i am then in shock. pretty sure my eyes were poking at my head. 5 minutes later he looks at me and asks if i’m ready. NOOO i’ve been standing here not looking at the menu or anything so there should be no confusion if i’m ready or not. I’m leaning on the counter staring at you because you’re so beautiful. COME ON. i said i just need ranch. He gave me 3. I shook my head and walked out. Good thing there was no one behind me. My biggest pet peeve is people who text on their phone in front of customers. I was a manager at McDonald’s back in the day so i’m pretty sure i know what goes on back there. How about when people walk in you say, «Welcome to Carl’s JR!» «HI, HOW CAN I HELP YOU?» «SO SORRY HERE’S A FEW MORE!» Managers should be giving good examples and teaching their crew to have good customer service and not be on your phone. How about cleaning your lobby? Working on those drive through times huh? I understand you work in fast food but try making someones day. it’ll make you feel better. Corporate was contacted.

Was here yesterday at about 6:30 in the morning. I was seeing clients and needed a quick breakfast after driving from Tarazana to San Diego.
The man on duty was very friendly, and my egg and bacon burrito was made quickly. My reason for the 2 stars is they need to change their fryer oil! I was burping up the rancid oil the rest of the day, and my stomach was upset!
I had very important meetings yesterday, and not feeling well did not help.
I do not understand why some places reuse their oil so many times. Service was good but this ruined it for me! No thaks to coming back!

Don’t use your debit card! They will charge an extra 39 cents and when you question it they will refer to a business card sized sticker they have off to the side. Since I was only spending $ 3 (I thought) I was floored. Customer service blew me off when I called.

Rude and completely bad service. I will NOT come back here again –no smiles –no «pleasure to serve you».

Went through the drive thru and ordered a meal with onion rings instead of fries. Saw on the screen that they got my order so I pulled through to get my food. Got my food and realized they forgot the onion rings… didn’t even want to bother going back since they didn’t even give me a receipt for my order.

Does anyone even read fast food Unilocal reviews? Does it even matter? I mean, do you really not know what you’re getting yourself into?
I don’t eat fast food a lot. I’ve chosen here a few times because I work in the area and it’s convenient. I don’t ask for much. Maybe I’m a glutton for punishment for trying to get them to get the damn order correct for once. I’ve repeated myself anywhere between two and five times while ordering this. Maybe I’m setting myself up for sabotage by saying exactly what I order. Ready?
Big Carl, Ketchup only, in a lettuce wrap.
This… is literally blowing the minds of the employees at this location. I imagine the guy who gets the order going, «HOLY FUUUUUUU» and then his head explodes into a million pieces and the other people not on the food line scramble to put together this thing that looks like a pile of throw up that also has pieces of the line cooks’ brain in it.
«Well, do you want classic sauce?» No, just ketchup.
«Cheese?» Yes. Cheese and ketchup. Doesn’t it come with cheese?
«Okay, but classic sauce right?» No classic sauce, only ketchup.
«Lettuce?» Only a lettuce wrap. Take two patties, put cheese and ketchup on it, and wrap it in lettuce.
«…Lettuce wrap? Or lettuce in the burger?» Wow!
So, no classic sauce, only ketchup? YES! Yay, you get it!
NAW, SON. Your burger gets EXTRA classic sauce and EXTRA ketchup. Lettuce WRAP, you say? I don’t know what that is! Have 17 pieces of tiny lettuce kind of covering the patties. Bruh.
How does «No classic sauce» translate to «Extra classic sauce»? How does «Ketchup only» translate to «Dump half of your tub of ketchup onto my burger»?
It’s fast food, it’s gross, no stars whatever I get it. But how is this order so hard to understand? How is taking people’s order, literally your job, so hard to get right?

Of all the Carl’s Jrs I’ve been to this one is the worst. I’ve called but they haven’t done anything about it. They put too much sauce on the burgers and when I ask for onion rings I have to explain because more often than not they give me a burger with onions on it. All the other places I swear taste better. I go to this one because I live down the street and can’t drive right now.

I had never complain about a restaurant before but today I had the worst service ever first the cashier messes up my order and try’s to charge me more money when I had only ask for 1 Sm JB bourbon Bgr combo and a large lemonade to top it off she was rude and not to mention that she did not give me all my change worse experience ever.

C’mon, its carls jr. you know what to expect from here. No, its not a gourmet burger joint. No, they dont have the best burgers across the land. You walk in, wait in line, order your fast food break down selection, you scarf that guilty pleasure down and you leave. cheap, descent, unhealthy delights await you hear. That new Memphis bbq burger is actually pretty good though.

I have been here a couple times around lunch hour on a weekday. The drive-​thru is really busy. The food as-​is expected from this fast food chain.

I was on my way to my board meeting and needed a quick bite. This was the only fast food with a drive thru on the way. I didn’t see a value menu on the drive thru menu so opted for a kid’s hamburger meal (and yes, it does fill me up…)
The burger and fries were ok and enough to curb my hunger for a couple hours. The drive thru was quick and efficient at the time and it served it’s purpose.

After a month of not eating junk (Tacos El Gordo is NOT junk),
I finally broke my fast and caved in to a Big Burger at Carl’s Jr.
**This is NO ORDINARY Big Burger. I must special order it on
sourdough bread add jalepenos.**
My best work buddy Neil ordered a number 2 and insisted I share
his chili fries.
I have never felt so sick in my life. Thank you Neil for treating me.
I must go to the restroom to chuck now.
(I’m jk. I’ll be ok in a minute *I hope*)