SAVEYOURSELFFROMTHEBADCUSTOMERSERVICEANDDON’T COMETOTHISDENNYS. I came in and the«manager» took me and my daughter to our table and asked if we wanted something to drink. My daughter asked for an apple juice and I asked for a water. Those never came until the actual waitress came in and asked us again. We ordered our food and WAITEDFOROURFOORFOR50min’s, when I asked one of the waitresses if she could please check up on our food she said«you know we are very backed up so a lot of people have been waiting» she said it in a very rude and snobby attitude… I am sorry but when I came out to eat I expect to be treated«nicely» oh and by the way… My waitress didn’t come once to check up on our table. We will deff not be returning to this DENNYS. So disappointed.
Mark G.
Évaluation du lieu : 1 San Diego, CA
This list is the order I observed it. 1. Poor customer service. 2. Did not get straws with drinks. 3. Man in tie needs to learn some manners. 4. To be continued…
Boo J.
Évaluation du lieu : 3 West Covina, CA
The place was clean the food was great the portion size was good the service was fair one thing I didn’t like is the glasses look to be dirty or old I was nervous to drink my water out of it but other than that everything was okay and I shall return maybe?
Rita A.
Évaluation du lieu : 1 San Dimas, CA
I’m beginning to think waitresses in this place don’t like to see happy couples. Or at least I’ll jus convince myself that’s the reason behind their discrimination or yellow sardonic smiles! Came here twice and the service was beyond bad! I always like to trade the pancakes in my order with anything else and I always ask politely for what other options. In this particular location the server claimed they don’t do trading(which was a lie cuz I came here before) and that she’ll have to charge me extra for trading the 2 huge pancakes with a tiny plate of beat up fruits! Never had that problem at any Denny’s but here! Besides that my order came missing a bacon and a sausage. I asked for the menu and told her it says I get 2 of each. She did not blink she just said: I know, let me get it for you! YOUKNOW?! Then why did u place the plate hoping I won’t notice my order was missing?! Terrible location! Never again!
Jennifer A.
Évaluation du lieu : 5 Covina, CA
Amazing customer service with a waitress called Olivia! Very sweet lady! We frequently come here as a family and try to request for her. She makes us feel at home and she is really attentive and hospitable! All the positive vibes really make a difference! Best Denny’s I’ve been to :) And so close to home!
Kendal K.
Évaluation du lieu : 5 Sacramento, CA
Came here for breakfast and I had an amazing experience. We were seated immediately even though it was pretty busy. Our server Mona, was attentive and friendly. She was personable and funny. Got our table everything we needed and more with no complaints. Food came out so fast and it was hot. Very yummy. I’d definitely stop here again when in town.
Teresa M.
Évaluation du lieu : 1 Ontario, CA
Great waitress but the food sucked and there are roaches climbing up the walls. Disgusting.
Sara T.
Évaluation du lieu : 5 Glendale, CA
My husband and I LOVE this Denny’s! Better than many in the chain in the LA area. We come here often. The food is consistently good for what it is, diner. The service is FANTASTIC! All the servers are good; Celia is probably the best. The manager is always attentive and seems to really care about customers. The place is clean. And they have a great AARP discount!
Blanca S.
Évaluation du lieu : 3 Covina, CA
Giving this place a 3 because the food is not the same. They changed the menu recently after their remodel. Had ordered a chicken burger but not what I expected.
David L.
Évaluation du lieu : 1 Covina, CA
All I wanted was to place a to-go order! Waited over 5 mins on the phone and no one was there to take my order. Come on! I’m not asking for much here…
Gregory Ignr8nv H.
Évaluation du lieu : 4 Covina, CA
As Denny’s go, my experience today was above average. Service was very friendly and courteous. Food was tasty and the coffee flowed. Veggie omelette was generous and well made. The floor manger was on top of things and made the visit what it was, well done.
Rosalinda P.
Évaluation du lieu : 1 Fontana, CA
I go here in the mornings at least 2 times a week and order to go breakfast, I have to say that I havent been to a Denny’s where people act so rude. I got bad service from a lady by the name of Olivia yesterday, I told her two days before I came and my hashbrown was completely burnt from the bottom so I had to throw it away, she just looked at me and said im so sorry about that but didnt sound sincere in her apology then she walked away. So once she gave me my food she said I promise your food isnt burnt this time, I looked at her and said«what is your name» I was upset she sounded sarcastic and I have no reason to complain unless there’s something wrong with my food, I expected her to say here’d a free«something» for the bad experience you had 2 days ago, but no nothing like that she only made sarcastic comments. The previous time there was an older lady, I also got rudeness from her as I was asking about the $ 4 meal being advertised on tv she stated I could not substitute any item which I am fine with but no need to be rude. If people are not happy with their job maybe they should consider changing jobs. I am not happy with my food being burnt I payed $ 9 for my meal and had to throw part away. I sure hope they don’t lose more customers.
Valerie O.
Évaluation du lieu : 1 City of Industry, CA
I have to start by saying my food was good but I was hoping so considering we waited 45 minutes for it. The server was trying to be nice but her condescending tone was saying otherwise. We ordered coffee which was luke warm at best and really strong probably because of how old it was. We asked our server to fix the coke twice because it was too much co2 but instead of checking it she simply gave us another one which tasted exactly the same. After taking our order she left our menus on the table. I asked for milk for my coffee to take away the bitter taste but the milk was spilled over the side of the cup. We didn’t have any sugar on our table and had to take it from another table. We ordered a side of a hash brown with a plate that already came with hash brown and she rudely stated that it already came with hash Browns which we knew but wanted an EXTRA side of hash Browns. After bringing the food she asked us if we needed anything else and while we were asking for ranch she moved to the next table to help them instead. Overall, not satisfied. Had anyone else been our server I probably would have given at least 4 stars because of the wait for our food. If It had been busy I would have understood the wait. Unfortunately because of the service I understood why it wasn’t busy.
Robert L.
Évaluation du lieu : 3 Santa Fe Springs, CA
I give them three stars because all the Denny still currently have the same promotion going on 246 menu I do enjoy the biscuits and gravy and hashbrowns for four dollars even though used to be to get his overall the same everywhere you go that’s customer service and support this one is not bad but low review as in three stars based on the service was really slow and inattentive
Andrew B.
Évaluation du lieu : 4 Lakewood, CA
Denny’s is what it is, an inexpensive family restaurant for people from all walks of life. This location was clean and had respectable staff. Service was great for a Sunday morning crowd. Good work, Denny’s.
Ana G.
Évaluation du lieu : 1 Upland, CA
If I could give this certain location ZERO stars, I would! The service is HORRIBLE! The manager there is SO rude! The food takes FOREVER to be served and at times we have had meals that never arrive! Yes, we have had to remind the servers of our orders! The food tastes normal. Nothing special. But thats what you get when you go to dennys. Lol I hate going there, but its the only place open late around the area!
Keikaikaoakua P.
Évaluation du lieu : 3 Los Angeles, CA
HOBBIT Whoa, theyre serving the hobbit menu. Ima order the hobbit slam: sweet potato pecan pancakes, hashbrowns, grits and sausage linksx friend made his with hashbrowns, bacon, sausage links, and eggs. Delicious!!! His bacon– BURNT
Ron L.
Évaluation du lieu : 3 Covina, CA
Little spaceship fries… Well those fries do look like them We were playing with them. Zooming through the air. Tossing them at each other. Well the fries wern’t crispy like I wanted. So we decided ti fly the fries. It was a lotta fun. That’s all I ordered. My friends ordered a buncha stuff. Burgers, breakfast… etc…etc… But me… it was just the fries. And I liked playing in the ketchup with them. The service was really nice. With a kind thoughtful waitress. Who just had a pleasant personality… Clean place /ample parking
Raymond R.
Évaluation du lieu : 3 San Dimas, CA
Want some late night food? DENNY’S! Want some breakfast for dinner? DENNY’S! You just ditched class at Mt. SAC and you’re wondering where to eat? DENNY’S! I used to come here a lot when I went to Mt. SAC. Err… After class of course. lol. Building your own breakfast is always good choice. I’ve been addicted to the hash browns here! Mix it with some ketchup and I am a happy camper. The appetizer sampler isn’t bad. The Philly Melt isn’t bad. A little greasy, but its good. The nachos aren’t bad. Everything at Denny’s isn’t bad. I don’t think you can go wrong with anything you order. Prices: Everything is reasonably priced. Service: Not bad. Friendly. Parking: Easy to find parking. Will I be back? Suure. Denny’s every once in awhile is always a good choice. Disclaimer: I do not in no way promote ditching class. Go to class kids! Or you’ll fail! Dun Dun Dun!!! :P
Vi V.
Évaluation du lieu : 2 Orange County, CA
Went for my bf’s birthday before heading to his school. I was never a fan of Denny’s so it was ehh to me. I’d still come back for the free bday meal though! What we got: Grand Slam: his free bday breakfast. What can I say? It’s pancakes, eggs, hash browns, and sausage. Biscuits and Gravy with Hash Browns($ 2): he wanted this also. I think he liked it. I don’t remember. The hash browns were for me though so yay! Bacon Chipotle Chicken Skillet($ 8): I did not taste the chipotle at all. The chicken was dry to me and it was just like a slab of chicken with 2 bacon strips on top covered with cheese. I had a side of seasoned fries which weren’t that seasoned and I had onion rings which were just eh. Service was okay. It wasn’t good, but it wasn’t bad.