KFC

worst place ever, filthy toilet, i felt nausea when i saw the toilet seat and the floor !!!

Been to this place when I was craving KFC and needed it now! I kinda prefer the other KFC location here in La Puente, but this one is closer to me. The location is interesting, it’s kinda hidden in a sense. I swear, every time that I go to this place it’s always empty. I receive alright customer service at this place, never had a complaint about the food. It’s a bit spooky going at night just because of where it’s located.

Praise the lord this place is finally closed permanently! I came here once at 815p wanted to order grilled chicken since my stomach is sensitive to grease and she told me they weren’t making grilled chicken anymore… Okay so I asked for the little sandwiches and she said they didn’t have those anymore as well. You’re joking right I would expect this 10mins till closing not 45mins till closing so pathetic! That chick had the worst b!+ch face ever! I’m surprised they didn’t close this place down ages ago.

They suck and never answer the phone, they are open but never answer how can this place still be open for business when they are terrible at customer service.

This kfc deserves 0 star… today was my first time there at the drive through. I had an empty stomach so decided that since this was the closest location, I’d stop by to get some hot wings. The hot wings tasted old and dry but I continued to eat it cause I was hungry. All day since I’ve had the hot wings, I’ve been running in and out of the restroom vomiting with severe cramps and diarrhea, a seriously bad case of food poisoning. They told me to come back for new chicken and Iwas like no thank you. My biggest concern are for the rest of the customers. Do not come to this kfc if you want to shit in your stomach. This pace is filthy and toxic. They need to get a health inspector out there. I’m while body feels numb and ill after having only 5 pieces of hot wings. Stay away. Should have Unilocaled in advanced.

seriously close this place down or replace all these employees even the manager too, food tasted nasty as shit, the employees customer service is depressing, always i mean ALWAYS out of mac n cheese, they close their lobby at 9 i got there at 8:20 pm that shit was already locked i had to go to the window and tell that lazy ass bitch to open it since its not 9! o clock! yet! their food is overpriced it seems like they never have specials, that bitch with the attitude almost snapped on me cuz i asked why they never have mac n cheese, i just pulled my phone out and started recording their service and all of a sudden she was all nice and chill gtfoh! even the dude came out pretending to sweep and clean because i knew she told him i was recording the service i got, they had chicken pieces and crumbs under the tables and some areas once i got my food and left that dude stopped «Brooming» and went back to the kitchen to chill there doing nothing just bullshitting, fuck this nasty ass place id ditch it and actually go somewhere else where they appreciate their jobs and do what they gotta do to make their customers come back…
P.S i have my experienced filmed from my iphone and submitted it to KfC corporate, havent heard shit from them since #TeamPopeyes #BestChicken #HandsUp

Shouldve checked Unilocal ahead of time… The girl on the counter was just rude and another girl behind her was also rude. The girl on counter just gave me the «hurry up and get the f*** out of here» look. She maybe had a bad day but that’s still not an attitude of a employee. The way she took my order was as if I was some dumba** retarded kid giving me the «you’re really stupid, hurry up and order» look. I also said 2 large mac n cheese sides but only input one. I was just not in the mood to deal with her stupidity so I just left it as one. The girl in the back was just laughing nonstop, obviously mocking me for some odd reason. The only good thing about this place is my order came fast. Seriously, don’t come here, go to Carl’s Jr right across the street.

From the moment we pulled up to the intercom we already started having a bad experience. The girl taking our order through the intercom was rude, taking forever to respond, they were out of mac and cheese (whhhhaaaa!!!), and it took us almost 10 minutes just to put in an order. How the heck is KFC out of mac and cheese? We also asked if we could substitute the coleslaw for potato wedges and waive the $ 1 fee considering they were out of mac and cheese and she said «no, it doesn’t come with potato wedges so you have to pay for that.» But wait, its not our fault you’re out of mac and cheese. Ugh!!!
We pulled up to the window. she didn’t greet us, took our card, gave us our card, signed, hands us our food and walks away. Ok, whatever… So, we asked «ummmm, can we get some hot sauce, please?» She came back, threw some stuff in the bag and walked away. I looked in the bag and it was ketchup. Really. We waited a couple more minutes before someone walked up to the window and we asked for hot sauce again and OF COURSE they were out of hot sauce. Mac and cheese, hot sauce??? Geez, I’m surprised you even had chicken!
They should just close this KFC all together. There’s no hope for these people.

It’s not that bad…
This location has been open for a very long time. Getting to the place can feel a little creepy at night. While the big road is slanted on an uphill, KFC is built alongside with the plaza flat and is in a end corner be itself.
I ordered the 12 pc family meal that comes with three sides. After pulling up to the window, the lady tells me they were short one biscuit and asked if i wanted to get another side. At first I thought they were nice to give me an extra side but it turns out that the biscuit were replaced for the other side.
Other than that, the chicken were still hot after the 10 min drive, the sides were good and my ordered turned out ok.

This has to be the absolute worse K.F.C. I have ever encountered. The lady behind the counter that took our order lacked the most basic common customer service skills known to mankind. She gave off the weirdest vibe as if she was going to spit in our food because we did not leave tip on the receipt. (When has K.F.C. or any fast food places ever left a «tip» section on a receipt? I have never encountered this before with other fast food restaurants, they need to increase employee wages to keep them happy. Not offer tip.)
It took literally over 20 minutes to receive our 8 piece chicken meal. I thought the chicken would be moist, fresh, and ultimately come in a decent size. That’s not the case with this princess, she stashed our oversized chicken bucket with what looks to be the sizes of golf balls per chicken. I paid $ 21.xx for 8 small pieces of chicken, for that price I could have gone across the street and get 12 pieces of chicken from El Pollo Loco, where their employees are happier to be there and treat their customers better.
I should have read the reviews prior to coming here and I deeply regret it.
DO NOT EAT HERE, GO TO EL POLLO LOCO ACROSS THE STREET.

It took forever to place an order through the drive thru. Then I waited at the window for almost 10 min to get my order only to get home to find it all under cooked. And I didn’t know chicken was powdery. I love KFC, but I’m not coming back to this branch. No wonder they have so many negative postings.

This place is horrible, I don’t know if it’s just me but every time I go there (which is rare cuz I’m too lazy to drive to the other one) the chicken is especially dark, basically over cooked! Also, one time I went there 20 minuts before closing time and the drive through said «sorry we’re closed» SERIOUSLY! It’s ashamed that lazy people like this have jobs while there are other well deserving people that want and need a job out there. KFC brand is awesome, ashamed that this store seriously tarnishes their name.

I don’t know how you consistently mess up every order and still stay in business. Even the sodas were flat. Never coming back here again.

Man this kfc sucks there’s this bitch with stinky ass breath and the manager ugly and fucking skinny and there’s bitch that put her hand up she got like black armpits nd shit there another fat bitch man there’s nothing but fat bitch es there and there’s an old ass cook fucking don’t even wash his hands and shit that guy always smelling like beer and shit they should fire his ass if anything so yea this kfc sucks dick

This KFC is the nearest one to me and I love their chicken but every time I come here there is always something bad has to happen. Either they always run out of grilled chicken, if it’s not that, they ran out of hot sauce n honey if it’s not that, the chicken is not ready n I have to wait 10 more mins. Seriously this place needs a lot of improvements!

This place is suck. No accepting coupon promo from kfc.

Seriously, I have NO IDEA how this place is still in business. I live 2 mins from the place, so I TRY to give them a break but all they do is break my heart.
1^st you can’t dine in because the place is filthy and dated. I also find that the a/​c in the dining room doesn’t work or they have it turned too low. Add to this to the fact that the kitchen’s hood fan doesn’t work and it is almost deadly to stay in there.
The drive through? Well it’s 50~50 if they have what you want. Then 70~30 odds against them getting it right and worse odds still if you want that food edible
Add it all together and throw in the worst employees on the planet and there you are.
Save yourself from grief and STAY AWAY from here.
.

Went to the drive thru and they had us wait 15 min cuz they ran out of chicken. Wth?! They even lied to me and said the car behind me would wait, so they tell me to park and I go inside to wait for my food and I see them hand the car behind me the bucket of chicken that should have been mine.
At least I know it will be fresh.
The service of also horrible and they can barely speak english.

Worst customer service EVER! The lady manager has a super bad attitude. Never will my family or I give this KFC money ever again.
Just a horrible experience. Go eat elsewhere.

So my Wife want’s Hot Wings and she see’s a KFC and said let’s go!, OK… whatever you want…
KFC Worker: May I help you?
ME: YES, Can I have a 20pc Hot Wings!
KFC: Anyone…
ME: What?
KFC: Anyone…
ME: I would like a 20pc Hot Wings
KFC: NO Anyone
ME: You don’t have Hot Wings?
KFC: YES, NO Hot Wings!
ME: OK, How about the Fiery Buffalo?
KFC: Sorry NO Anyone
ME: How about the Sweet & Spicy?
KFC: NO Sorry NO Anyone wings!
ME: So you have NO Wings???
KFC: YES… NO MORE WINGS!
ME: Were out of here…