West Sacramento Self Storage

Lady who answered the phone seemed really nice but gave me misleading info about their 50% off special. When I called back to reserve a unit I was told i had to stay a minimum of 3 months to get their special. The lady then placed me on hold to see if a ‘manger’ could help me out being I only needed the unit for 2 months. The manger was very rude, unfriendly, unprofessional, and told me she wasn’t going to help me out because a 2 month stay «was not helping their business.» I would never recommend this place. Their prices are higher then local competition and their is no sense of customer service. If I could give this place zero stars I would.

Just finished with getting the last bit of my stuff out today, actually going to miss this place… definitely going to use this storage place again if need be

This place is storage heaven! I’ve used a few storage places in Sacramento in my years and this by far is the best! The place is immaculate, storage units of all sizes, the owners are friendly, helpful and professional. Site is very secure, cameras and a locked gate with alarms on each unit when passcode is not used. Nice cool hallways inside. The office has candy and cold waters for customers and movers. 5 stars!

Moved to West Sac recently. Our place here was much smaller and so I was excited to see a new storage place had opened. It is clean, safe, and well managed by very a nice couple and wonderful weekend assistant. They always greet me on a first name basis, there is always a welcoming environment, and chocolate in the lobby if you just need a pick me up. :) I have recommended this place to other friends moving to the area, and I plan on using this as my «garage» for a long time to come. I highly recommend this facility to anyone looking for a storage unit in the west sac area.

I really do love this place Sue and Jay are very nice and helpful. I had bought this storage a couple months in advance and forgot about it and the payment of rent that was coming up. instead of realizing from a call about them closing my storage and seeking payment, there was a nicely written invoice notifying me in my email two weeks in advanced, which I loved. they are a very clean and organized storage company, there never is any trash or litter around the property, they offer you refreshments and a restroom when its hot and you are out there moving things into your unit. Now I know what you are thinking too good to be true there must be some terrible fees and hidden prices that you end up not being able to pay and have to carry around on your credit. BUT… wait for it… THERE ISNT. I know I am just as surprised as you are, almost four months and everything is straight forward. I don’t have a lot of things but I have a very roomy storage unit with an amazing low price in a non walk with a pocket knife and a taser back to my car because I might get mugged neighborhood. For the low price and the space I have, combined with two amazing unit landlords who actually care about how your things are treated in their storage. There is nothing better.

It’s a newer storage facility in West Sacramento!
I used them for about 3 months to store some extra things I had from my moms estate. The people that run this facility are GREAT! Everything was done with a smile and a positive attitude. When I over paid for an extra 2 months they made a real effort to try and get my money back and the succeeded with no problems or delay.
The facility is HUGE, CLEAN and has good prices for what they offer.
To the owners:
Thank you so much for helping me out.
I really appreciate the way you guys conduct business!