Applebee’s

Worst meal I have had in a long time. Chains are generally bad but this was beyond that. It was surprisingly busy but that may have been because of the half priced appetizers or karaōke.
We split 3 things. Carne asada nachos. They were terrible. More chips and lettuce than the ratty looking meat they call steak. Bland and disgusting. Next were the boneless wings. Can’t go wrong, right? Wrong. Complete frozen, over breaded, over cooked, Tyson you could buy in Walmart boneless chicken. The last thing was the cowboy burger. This was surprisingly good. Still a chain burger but not bad. We both enjoyed that but there are too many good burger places to come back just for that.
Service was also terrible. We won’t be back anytime soon. Feel bad for chain workers because corporate sets the food standards, but it is still awful, low quality food that no one should Digest regularly.

I like Applebee’s. When traveling I an ethnic food desert like Wilkes-​Barre, PA, it’s a place I can go and know I’ll be leaving mostly satisfied. Had a pleasant server with an unusual name — Lorenza — efficient and polite. Had the riblets, which I love, and the brisket nachos, all for $ 9.50 — sweet deal. The nachos were meh — too salty and not enough of the good stuff, but otherwise filled the need for variety. Can’t give it a 5-​star because, well, because it’s still chain food, but it’s a good choice when traveling into parts unknown.

Three out of seven orders were wrong. Food tasted like it was prepared by a high school student. I don’t expect much from a place like this, boy was I disappointed.

I should have trusted my intuition upon arriving and seeing the condition of this establishment and just turned around. The table was disgustingly sticky and the floors were teeming with broken chips and crumbs. Lack of cleanliness is a huge red flag in the food service industry.
Once our server arrives we proceed to order our entire meal– drinks, appetizer, soups, and entrees. A runner starts by bringing out the soups. My French onion soup was the worst soup I have ever had. It was very oily and had a mysterious little chunk of meat in it.
Within 15 minutes the runner returns with a cold appetizer. The potato twisters were clearly under-​cooked. Some of the twisters looked like raw spiral cut potatoes. Due to the dip being cold and the twisters being under-​cooked the appetizer was a disappointment.
At this point we have been there for a little over 20 minutes and we have yet to receive our drinks or plates for our appetizer. We mention this to a server/​hostess who is passing by our table, which led to our server returning with drinks and stating «here are some more drinks». To which I replied, «No, we never received our drinks to begin with». At this point I was ready to leave, but unfortunately I was not alone and I could not be so brash. It was apparent, this establishment did not appreciate my patronage.
Finally, the entrée arrives. And to little or no surprise it appeared that my quesadilla burger was sitting under there heating lamp waiting for a runner for too long. The underside of the quesadilla burger was saturated with grease. I have ordered this menu item enough over the years that I know if it is brought out hot and fresh from the kitchen the tortilla is not greasy.
At no point in time did anyone from the Applebee’s staff acknowledge a shortcoming in their service or did anyone even ask how is everything tonight, which is strange. Typically, a manager is making their rounds to the tables ensuring that all guests are receiving great service.
Needless to say, I will not be returning to Applebee’s anytime soon, and when I do decide to return to an Applebee’s it definitely will not be the one in WB. As a matter of fact, the Applebee’s in WB has lost my business after this poor experience.

The double glazed baby rack ribs are delicious. The meat falls off the bone. The sweet and spicy sauce is a must have. I call the order in and usually show up a few minutes after the ready time and I still have to wait for the order to be ready but it is always hot and worth the wait. The price is fair and I am never disappointed.

It’s just a regular Applebee’s… Nothing more, Nothing less… I did notice the Swastika and KKK carved on the wall of men’s bathroom. I wonder if the manager will ever do anything to remove them…