The worst experience every. I was in a rush and travelled all the way to the store it took me about 30 mins one way. It was 6:57 and the door was locked!!! I knocked on the and the rude ass cashier pretended not to even hear me. Then at 6:59 she looked over and said they are closed! The cashier had two customers left and she still didn’t open! The horrible thing was I knew exactly what I wanted and it was in plain site it would have taken me 1 min to pay. I use to come to come here all the time now never again!
Anna K.
Évaluation du lieu : 3 New York, NY
Just discovered this doll house of a store… I thought walked into a dream… My dream quickly turned into a nightmare.
Firstly, let me give the positives, as they have no reviews at this time. The store looks like a glittery princess room. They have everything from little cute accessories to garden party dresses. They even have cute little aprons for your Susie homemaker days. The prices are actually reasonable and the presentation is thought out. Let’s go to the help(because they clearly are not trained in customer service) Fail. They do greet you when you walk in but are busy having their own personal convos which brings us to the issue at hand. While we were there a group of girls stole(or so the sales girl thought) Perhaps if they were more attentive, this would not occur. After this happening, she abruptly comes over to my sister and I and grabs my sisters journal and said «Someone just stole so I have to take your things to front, if you’re buying it» SHADE. Of course being a big sister, I jumped to my sister’s defense and said she is buying that but still looking. Also, you passed multiple customers to come ask her for her items.(and not even ask, remove from her possession) So grown people don’t steal? Her whole aggressive and accusatory tone was a complete turn off. Especially taking the journals from us. I also had an apron in my hand to purchase. I then asked her so why did you pass everyone and come to us if someone stole. She said«I am going to get to everyone» AGAIN, why us first? Everyone has things in their hand. She they caught an attitude because I spoke up. A proper salesperson would have said something along the lines of «Would you like me to hold these at the register for you while you continue shopping?» Especially since my sister and I were the only ones with shopping bags, as we spent the day shopping. Perhaps she forgot that I was a paying customer and lost her mind for a second. As you may know, we didn’t buy all the items we planned on getting. I was actually looking for trinkets for friends so would have purchased more. We were so excited when we walked in. All to leave with this bitter taste in my mouth. Needless to say, I will not be returning. I did buy the apron, only because I need it for my painting class but otherwise, it would have stayed right there . I was ready to tell the world about this cute little shop but until they remix the staff, I will not be returning. Note to business owners, don’t leave classless workers managing your store, that’s the sure shot way to go out of business quickly. The three stars a strictly for the store presentation.