Showcase Cinema De Lux

The clientel is not what it used to be. Loud and obnoxious, yet not a member of the staff in sight to enforce the rules. Also, the 30 minute wait for food is a little ridiculous.

Why is the Nathan’s cheese spicy. Not suitable for kids. It’s like they force you to buy a drink lol. Not a bad theater other than that I guess.

Isn’t the point of summer movies to sit in an AIR CONDITIONED MOVIE THEATRE?! Had to walk out after sitting in a hot and humid theatre barely being able to pay attention to the movie. This theatre is absolute trash. Stay away

I have been coming to this theater for years and think it is one of the better theaters in the area. I had a horrible experience at Cross County years ago and won’t ever return. This theater is clean and comfortable. There’s usually not a rowdy crowd and you can enjoy your movie without a problem. My biggest problem with the theater is the food selection. The concession is the usual fare and then there is the Nathan’s. Oh the Nathan’s. I had a burger there just last night that crunched. Yes, my burger was so burnt and hard it crunched. Eating something that crunches when it isn’t supposed to in the dark is scary. But I was super hungry and the movie had already begun so I just ate it rather than take it back and miss any of my movie. Than I couldn’t complain after the movie because they rope off the exit and force you out through the side doors instead of being able to go through the lobby. So I will continue to go to the movies here and I might even go back to the Nathan’s but I will order something other than a burger or check it for crunchiness before I walk off.

Nice customer service and appreciate the parking comp and overall cleanliness, but movie experience was just MEH.
The seats barely recline and my latest movie showing had the volume way lower than I expected that I questioned if I was actually going deaf.
Ridge Hill location makes this theater a convenience, but I’d opt for a better theater experience elsewhere.

This movie theater ruined my experience with the new star wars movie. The film projector started malfunctioning and they simply had an Usher come in and tell us so sad to bad we have to cancel the showing and we will have to go to the later showing in another theater. Wait that showing is pretty much sold out, and oh well figure it out for yourselves. There was no clear leadership or customer service recovery. I got my money back and I promised myself to never go back there. I have waited over 20 years to see the continuation of StarWars and Showcase Cinema De Lux Ridge Hill ruined it for me!

Is usually clean. The theater had no air conditioning the last time and we had to request it. There’s some food options, I think Ben and Jerrys and pizza, Starbucks downstairs in the mall area. I think it’s decent. Nice view from the top also. Plenty of parking right under.

I come here based on it’s convienent 5 minute drive from my place and the fact that there are a good number of decent places to grab a bite and a drink in the same mall (Ridge Hill). That being said, it is a well-​maintained, clean, spacious theater with a good rewards program.

Nice clean theater in a nice outside mall. Not cheap but to be expected in Westchester. Seats are comfy & staff is usually friendly.

I love the layout of the theater very spacious and comfortable. Seems clean so far and the staff can be very helpful. The little food pack consisting of a small popcorn, a tiny pack of cookies and a slushy available for kids is great for the price. The price of the other food though is double the cost it usually is at a theater.

The overall layout of the theater is great. Much better than the Cross County in that regards. What really gets me is the talking during the movie and the super long concession lines. It seems like the old days at the Cross County. In its day it was a decent theater. Today not so much. That is where this theater could go if they don’t check this problem. The Alamo kicks the person out after the second time. Everyone should know the rules when in a cinema. Come on there is a video at the beginning of every showing stating the rules. But I guess not everybody knows the rules at the Ridge Hill.
This theater has a chance to nip this in the bud. Otherwise it might turn out to be like the Cross County in regards to it being a loud and dirty place.

Very comfortable seats. Clean theater. No sticky floors. Overprices, of course, all movies are these days without discount movie tickets. But at least it’s not a waste of your money. I’ve never had anything from the concessions. i like the late movie times and no matter what time you go it’s always clean. No complaints, so far.

Decent theater, ticket pickup is easy. Going to concession stands though can be extremely slow and frustrating. Was watching movie yesterday and there was a light on directly above me which slightly ruined my movie experience. That doesn’t always happen but it definitely happened to me yesterday.

I’m not sure why people are giving this place such a hard time. Yes the workers are slow — lots of minimum wage workers are. They have never been rude and I come here quite a lot.
The seats aren’t super comfy but it’s only two hours. For me, the fact that I can guarantee it won’t sell out is more important because I don’t have the luxury of planning in advance. I have never not gotten in when I wanted, even on opening weekends.
I haven’t found the place unclean. I have been in pretty disgusting theaters and this one is clean, quiet and has lots of food. You just need patience and to not care about sitting on a throne.

WOW — this place was disgusting! Very disappointed to see how poorly managed/​maintained this theater in comparison to the rest of the mall. Definitely the dirtiest movie theater I’ve ever been to.

This place used to be great… before the mall opened. The staff at the concessions are incessantly some of the laziest, most unengaging humans I have ever had the displeasure of dealing with. Not all– but most. The kind of people who will stand around talking to each other while a line of people wait for service. And they NEVER have pretzels. It’s always «we ran out» which I take to mean, «we had one batch and they are gone and we are all too lazy to make more». Literally in three years they have never had them when I ask. So stop advertising it.
I can’t really think of much positive to say except the customer service desk staff are friendly and the theater is mostly semi clean. They are kind of the best of the worst around these parts as far as movie options go.

Furious 7 was great last night and the ending did not disappoint. My only regret was the choice of movie theatre ridge hill is so ghetto it’s like going to 161^st or bay plaza to watch a movie. Their own employees were in there drunk acting a fool so watching the movie was a task and not as enjoyable.

Bought tickets online. Got the tickets at the counter and waited over 30mins in line to get some food. At 9pm, all of the food stores are closed except for ice cream and popcorn.
They dont even have hot dogs or pretzel. The staff attitude are very very unprofessional and the food counter itself is so dirty. Staffs were very busy chatting to each other rather than working to get the orders out asap.
The seats are comfy and theatre itself not bad. The bathroom however is best to stay away from! Shit all over the seat, pee smell was so over whelming. I swear i thought i would get a disease just by going in there.
We decide to play some games at the arcade while waiting for our driver. Without checking the places, they just decide to shut off the power of the whole arcade room, lost 10bucks for nothing.
Simply said, its not a clean place and its obvious the staffs, from the janitorial, the servers, the cashiers are all un trained and unprofessional in the field. Definitely wont be back and thos is a theatre at ridgehill? Definitely nowhere near the regular standard. Very very disappointing.
If youre in the mood to go for a movie, youre better off at cross county.

If you’re in a mall in Yonkers and in the mood to watch a flick chances are you’re either in Cross County or Ridge Hill.
After heading over initially to the movie theater in Cross County (review coming shortly), the boyfriend and I decided to head over to Ridge Hill which seemed like it would be a better theater, overall.
It actually turned out to be the better choice since there were multiple show times for the specific film we were interested in. Plus it was way cheaper in comparison ($ 13 vs $ 17).
When you first walk in you have endless options from your ordinary concession stand to a café to Starbucks. The world is your oyster!
Now when it comes to the theater itself I was less than impressed:
— seats aren’t really comfortable
— arm rest does not lift up
— the seats don’t recline that far back
— theater is uncomfortable to get to if you don’t park by the N. Otis Drive garage
— you pay for parking (it’s not comped for watching a film here)
It’s not the worst theater I’ve been to by far, but enduring a 2 + hour film (including previews) and not being seated comfortably is a no no for me.

Seats are comfy, but the concession stand is expensive. Do yourself the favor and smuggle your candy and/​or drinks into your jacket or bag. You’ll be spending an arm and a leg. Maybe a few toes too.