Starbucks

My experience was okay, but disappointing. I ordered my drink (they asked for my name) and cake pops. My cake pops were frozen and they didn’t even call my name. They just left my drink on the counter, I didn’t even notice when they put it there cause I wasn’t facing the counter. I found it very rude. Overall my drink was ok.

Very pleasant staff. Wait was not very long. Made to order and hit the spot. Well worth the little drive I made in search of waking me up.

The employees in the past have been fabulous. My las experience however was very surprising. The barista kept asking her co-​worker if she sounded like crap. Weird word choice in my opinion. My kids wanted lemon loafs so we bought 2. When we took them to the table to eat them they were frozen and had frost on them. I went back to let the girl know (thought it might be an issue with the cooler temperature) she said «Yes-​I know. I already told your son they were frozen and to let them sit out for 10 minutes».
#1– Try not to be a sassy brat when a customer is mentioning your pastries are frozen and not edible.
#2– Inform the customer if the food is needing to defrosted. They might choose something else.
#3– I was by my son the whole time and didn’t hear that information. So don’t yell at me.

This Starbucks always has nice friendly employees and has never once messed up on my order! The only thing that sucks is they aren’t «corporate Starbucks,» which means they don’t participate in the same programs, such as the holiday beverage one that just passed and they don’t sell the same food items, pre-​made chai mix, gift items (although they have some) and other things of the sort.
But long story short, I love this Starbucks. It’s actually the best one we have in Yucaipa.