AT&T doesn’t have nearly enough salespeople in their Anchorage stores. Whereas a few years ago there were too many, now there are so few you generally have to wait upwards of 30 minutes to get waited on. I got smart and now I only go to AT&T in the middle of the work day so I don’t have to wait so long. I do always get good service, it just requires patience and planning.
Matt W.
Évaluation du lieu : 1 Anchorage, AK
Showed up at 7:15 and was told we only have 2 service reps on duty and probably won’t be able to get to you before we close at 8:00pm. The rep was nice enough but AT&T NEVER has a problem charging my bill regularly to my Credit Card. The problem always occurs when I need service regarding one of the four phone lines we have on our plan. I will seriously be investigating other options for our family plan. First by reviewing the service ratings of the competition.
Kelsey D.
Évaluation du lieu : 1 Anchorage, AK
I loathe this AT&T store. If this were Monty Python I’d curse them with a pox. Unfortunately for anchorage, this is one of the few locations open before 10am on the weekend. But just because they’re open doesn’t mean the staff are actually awake and working. We were the second customers in the store, only two employees working and it’s been over an hour since we arrived. Still no service. If you need help, wait until after 10 and try a different location.