Taco Bell

This location doesn’t exist. I followed my GPS and drove down Brodie and Slaughter but only found a gas station. So disappointing!

I can say that this place is consistent, the staff have always been super friendly and the food comes out in a reasonable amount of time. We use to go here as our after church lunch stop on the way home because it was on the way along Slaughter and the entire family could go in and eat what they like for well under the $ 20 price point. The best part was that we didn’t have to worry about cleaning or washing dishes after. We would get home and it would be nap time. Unfortunately, we found out just how unhealthy chicken burritos from Taco Bell were and we have now taken it off the regular foods list… Oh well, ignorance was an ok bliss.

«Aight, men. We have our mission: Infiltrate enemy territory and destroy. Infiltrate and destroy. That IS Taco Bell. That IS our mission. Any questions?»
«Yeah. Sir, they’ve got a kid. She’s just a kid!»
«Well, pissant Soft Taco over here took care of that — Leaked intel that he contains „salad“ — shredded lettuce. Kid won’t touch him now. She’s a smart one. We’ll have to wait til her first college hangover to get her. But we WILL be victorious!»
«Captain Burrito Supreme… what are the odds we’ll make it back alive?»
«GODDAMMIT LT. DOUBLE DECKER! Don’t go soft on me now or else why the f**k did we reinforce you with that crunchy shell! There are LITERALLY a BILLION of you — You don’t matter, you’re replaceable. All that matters is here and now and that we get IN THERE and WRECK SOME BOWELS…
MOVE OUT MOVE OUT MOVE OUT!!!»
********
«Alright Ma’am, here’s your order: Two Burrito Supremes, two Double Deckers, two soft tacos. Your total is .14 cents… and may God have mercy on your soul.»

This is the worst Taco Bell that I have ever frequented. We live just down the road on Brodie, and being a Taco Bell lover this is a convenient stop on our commute. I’ve lived all over (IN, CA, KY, TX) and have been eating Taco Bell at least weekly for 20 years. I’ve had the pleasure of great Taco Bells near me, and a few bad ones. Most are very predictable. But never have I encountered a store like this one.
I would be up all night if I were to detail all of the sub-​par experiences we’ve had at this place, so I will just provide some complaints in aggregate. We’ve been to this Taco Bell over 50 times in the last year, to give you some context.
Napkins — This is probably the funniest complaint, but it is also sad. Every time we go through the drive thru, they only give us 1 napkin, even though we order 6 items. Maybe on 5 occasions we have gotten more than a single napkin. Since this is always the case, I can only surmise that the manager instructs his employees to skimp on napkins. There is no way that by chance all of the employees could just be that lazy or careless.
Missing items — On approximately 1 out of 5 visits, you will get shorted at least a single item. Sometimes we catch it before we leave the window, sometimes we don’t.
Inconsistent food — The quality and size of the food varies greatly with each order. Very rarely it is made huge. Much more often you get items that are only half the size they are supposed to be. They have very lame skills with the sour cream gun as well. Usually sour cream is only at one end of the item.
I know you are probably thinking «What do you expect from a fast food drive thru?» It’s true that these are common problems, but I have never seen an extreme case like this where these problems so consistently happen. It’s more than carelessness. I can laugh off the occasional problem, but when there are issues every time, it is hard not to Unilocal just a little about it.
Tonight we got shorted for the 3^rd time in the last 4 visits («Where’s my beefy 5-​layer?»). My recommendation to you the next time you want a supreme whatever is to drive up Brodie to the Taco Bell on William Cannon or go to the one at Southpark Meadows (which is one of the better Taco Bells in town).
Please, Taco Bell gods. Fix this Taco Bell. Change the management. Beat on the employees. I’m not sure what the fix is, but I shouldn’t have to drive 4 extra miles to get my Taco Bell fix. It’s a really annoying first world problem to have.

Taco Bell is still evil.
However, the burritos were slightly larger at this location last week.