Sorry you all didn’t have a good experience here, but my daughter and I come here at least three times a week and I have no complaints. When I do, I go to the managers because that’s what they are there for. It’s handled immediately and apologies are given, usually with a free drink, appetizer, dessert or reduction in the bill. So instead of leaving unhappy, talk to a manager, get some resolution to your concerns and leave happy and in a better frame of mind. I like coming here because it’s like visiting friends. They all, including, managers and bus boys, know me and my daughter by name and make sure all is taken cared of without a hassle. So, please, next time, call a manger to your table and express your concerns and complaints.
Alex W.
Évaluation du lieu : 1 College Point, Queens, NY
Horrible service. Sat down for 10 minutes and nobody even cared to ask if we wanted anything to drink. Asked for our server and never got one. Left the place after 15 minutes.
John B.
Évaluation du lieu : 3 Flushing, NY
You have to know what to expect when you are considering dining at Applebee’s. You would not expect the highest-quality, fresh, hand-made gourmet cuisine. But, when you are craving good ol’ American food loaded with high-calorie ingredients, Applebee’s hits the spot. When we arrived at the restaurant, we were seated immediately given the many tables available at the time. The hostess was not overly friendly, but professional enough. The waitress approached us with menus and took our drink orders promptly. We started with the appetizer sampler: consisting of mini-quesadillas, mozzarella sticks, chips and dip, and boneless buffalo wings. The appetizers were tasty for the most part, minus the quesadillas. These«quesadillas» were more flour than anything, and the whole dish lacked flavor. We looked through the extensive menu and decided on our entrees. I choose the shrimp n’ parmesan sirloin, a signature Applebee’s dish. I ordered the steak medium-rare, with mashed potatoes and grilled vegetables on the side. Being very hungry at the time, I added a French onion soup and a small Caesar salad. My steak was cooked medium-rare as requested. However, I enjoyed the parmesan shrimp more than the actual steak itself. The shrimp was tender and the melted parmesan cheese was a perfect complement. The mashed potatoes were prepared well and the grilled vegetables were presented exactly as expected. The French onion soup was one of the highlights of Applebee’s offerings. The soup was filled with flavor and the gruyère cheese was melted perfectly. While the soup was delicious, the water from the lettuce on the caesar salad diluted the dressing and the overall flavor. What would have been a four-star experience is lowered to a three due to the high price point. One person in the party ordered the soup and salad combo meal. The caesar salad portion was underwhelming, as was the French onion soup. Another in my party ordered the Oriental Grilled Chicken Salad. The dressing was overly sweet, entrée lacking in quantity, and the quality of the toppings did not justify the $ 16 price tag. The entire meal cost a party of three, $ 100, including tip. While acceptable at some restaurants, the bill was ultimately too high given the quality of the overall meal. Despite this, service was decent and the food met my expectations. I will return in the future because I know what to anticipate coming in. I was craving this type of food that day, so my experience at Applebee’s left me satisfied.
Melanie D.
Évaluation du lieu : 4 Queens, NY
I want to give them five stars because of their service, but i am giving them four because of their food. This applebees is a gem in the ‘hood. theyre open late, 1am-ish. They can satisfy most cravings of yours. however, over the years i do feel that the quality of the food has deteriorated. the food does not come out hot– always warm. thats a huge turn off for me. not sure what their deal is when it comes to hot food, is everything microwaved? what actually happens in the kitchen back there? it’s kind of mystery. i always order boneless wings and a chicken quesadilla, and a cocktail. the wings are bomb, can’t lie. probably one of my favorites of all time. the chicken quesadilla is what changed, they changed the ingredients and took the bacon out. what kind of satanic cook does that? i mean i could hear the trumpets playing all the way down from hell when i got a quesadilla with no bacon in it. im surprised a box of tissues didn’t come with the order for how upset i was. the cheese was also half cold by then, wasn’t soft. i want it to melt in my mouth — that didn’t happen. The drinks are a 10/10, sangria is very very sweet. not the average bitter one, but thats up to your taste. The desserts are addictive. the triple chocolate meltdown — the name alone makes me think of WWE wrestlers fighting each other in a shallow pool of chocolate. anyways, to wrap it up the best dessert(according to my sweetologist boyfriend dom, is the hot chocolate chip cookie with ice cream on top. classic, but more than enough.
S T.
Évaluation du lieu : 1 New York, NY
Please! do not come to this place. The servers are the worst I’ve ever seen. They are extremely rude, slow and uncaring. The manger(a portly Asian woman) is just like her workers BAD! The food was cold and old. It tasted like it was sitting user the heating lamps for 8 hours then when I complained I got a poor excuse for an apology and a dirty look. This was certainly not my first choice but went against my better judgement and went in with some fiends. Waited for 45 mins on a Monday night because there were not enough servers. 45 mins for lousy cold old tasteless frozen food is not happening to me again. Next time I’ll go dumpster diving and get wayyyy better food then this hopeless Applebee’s.
Franklin C.
Évaluation du lieu : 2 Stamford, CT
Was not a fan. Slow service, food was mediocre at best and overpriced for what you got. Never again.
Agnes P.
Évaluation du lieu : 1 Valley Stream, NY
Feel very disappointed this time. Bad service, bad waiters, bad attitude.Name of the waiter Thomas D.
Cat D.
Évaluation du lieu : 2 Long Beach, NY
Lawwwwd, LET. ME. TELL. YOU!!! I was hungry this day and didn’t want to spend too much, so I REGRETFULLY decided to come here for dinner. I had good memories coming here as a teenager with all my friends. I thought I’d have the same experience since I hadn’t been back in YEARS. So, okay, I come in for dinner and it was like what I remembered. We get seated, next to a 40 inch flat screen tv(which I didn’t quite notice until I took a bite out of my entrée) that had some rodeo show on it. Remember this as you’re reading the rest of this review. This is what we ordered… App: — Boneless chicken wings with the spicy-sweet Asian chile — Spinach and artichoke dip with hand-cut tortilla chips Both of these were good. But nothing spectacular. Entrée: — Bourbon Street Steak — A juicy, tender 9 oz. steak jazzed up with Cajun spices. Served with sauteed onions & mushrooms and crispy red potatoes. I subbed the potatoes for mash. — Shrimp & Parmesan Sirloin — Succulent grilled shrimp, white wine scampi sauce and rich Italian cheeses top our juicy 9 oz. House Sirloin. Served with seasonal vegetables and your choice of garlic mashed potatoes or baked potato. We get the app… and it’s fine. All is good. I get my steak, and couldn’t wait to eat it. The first bite FELT weird, but I proceeded to take another bite… there was a hard, fatty thing that I couldn’t bite through. It felt like a cartilage of some sort. I spit that out and continued on… I went in further and realized my steak was over cooked. I’m not a pain in the ass customer, nor do I nit-pick everything… I’m not a brat customer. A little mistake like over cooking my meat is nothing that’ll piss me off, I’ll still eat it without complaining to the server. I go on, and I’m just not having a great time. I look up… and I see the rodeo show going on where a cowboy lassos a rope around a cow and wrestles them down. That happens throughout the show. At this point not only do I feel bad… but I’m actually disgusted, and I place my fork down and stopped eating. I forced myself to TRY to take another bite… and I physically felt sick to my stomach. My BF told me that his steak didn’t taste or feel right either… so it wasn’t just me. After this evening, I gave up eating beef for a little while. That dish was NOT good. The apps were good, but I think that’s the best this kind of place will do. This place is for kids to hangout and feel like adults. But for a foodie like me… I can’t. If I don’t want to spend money, I’d rather hit up a Wendy’s, White Castle or McDonald’s. I’d usually get a desert so I can give a fair rating… but I was too sick to want it. I just needed to bounce! I eat anything… so this can’t be good, ya’ll! Just an FYI, The food didn’t make me sick… it was the way it was made that me gag. I didn’t expect to bite into hard fat or cartilage. The rodeo show didn’t help either.
Maria T.
Évaluation du lieu : 2 Bayside, NY
Big attitude for no reason. The food is not bad dut the people that work there need to chill a bit.
Sam K.
Évaluation du lieu : 5 Flushing, NY
Good food & great server, not too long wait(15−20mins on busy days), would definitely recommend this place.
An H.
Évaluation du lieu : 1 Fresh Meadows, NY
If i could give negative star i would. Service was terrible, our waiter was being racist. Food tasted stale and looked unappealing. Personally i dont eat at chain restaurants like these. But my fr insisted so i went in. I made a promise to avoid applebees as much as i could. We had an appetizer and two entrees, one of them was steak and its a fake piece of steak. I asked for mine being medium but it came out looking like it was on the grill while still being frozen. Tasted like pork, tough and dry, no beef flavor or any amt of fat left to conceal its true identity as beef. Google fake steak at applebees. Check out the pictures. My experience isnt singular.
Katrina B.
Évaluation du lieu : 1 Flushing, NY
I have worked in various restaurants and I know how to do the job of a server, busser, runner, you name it. I am not one to sit there and pick every detail of what goes wrong when eating out but this was just a HORRIBLE experience. Mind you i have worked at Applebees before as well so i know the regulations and the way they hire and train their«employees». This review is for SANA D I came here on a Late Saturday night with my boyfriend for a nice meal without breaking the bank. In the beginning our service was okay. We had drinks on time the waitress took our order but after that she didnt seem to acknowledge us at all. Without asking she took my boyfriends glass and refilled it without asking if he would like a refill. I asked her for a second glass of pepsi which is a fountain drink. No pouring nothing extreme just holding a cup under the fountain and refilling. Im eating my entrée waiting for my drink as i am becoming extremely parched. Still waiting. Still waiting. At this point i am finished with my entrée and so is my boyfriend and i have yet to have my drink i had ordered 30 minutes prior. It was not busy. She was not busy. She was socializing with the table of 7 – 8 right next to us the whole time! The servers name? SANA D. We left a tip credible to the service she provided us. Needless to say, we will Be sticking with the Applebees by our location in Astoria. Way better service and more experienced servers and bartenders.
R S.
Évaluation du lieu : 1 New York, NY
I when with the family to enjoy a good food. But I don’t know who was the chef because he don’t have a clue what he was doing. The worse food I ever eat. I have to send it back twice my kids was really disappointed. The service was really bad. Never coming back
Jay j.
Évaluation du lieu : 2 Whitestone, NY
Where do I start well I went to have lunch with my daughter we ordered two burgers the Brunch burger & the triple bacon both were ordered well done came out blood dripping sent them back & came back out this is what they consider well done still extremely pink the triple bacon is supposed to have BBQ bacon ranch had no sauce & the brunch burger had no bacon I was very dissatisfied with the service don’t think we will be coming back :(
G S.
Évaluation du lieu : 2 Flushing, NY
One of the worst places I’ve been to when it comes to service. I came here with a few of my friends, and we were seated immediately. Things seemed to go alright, but our server Laura was spotty throughout our time there. I had a friend ask for water with lemon, and even after reminding her she still hadn’t remembered to bring her a lemon wedge. A lemon wedge. Really? That same friend also waited 10 minutes for our waitress to bring us a fork, so she spent that 10 minutes watching us eat with a bored expression on her face. Refills are also non-existent at this restaurant, it seems… The finale: Upon leaving, I noticed a busboy staring us down from behind me. His face had a look of pure disgust on it, but I didn’t think much of it until after we left when we overheard him gossip about us to our SERVER that we were«so f***ing annoying.» Are you serious? First of all, we didn’t bother you at all. Why are you complaining? Dirty dishes are inevitable at a restaurant, so stop complaining and do your job. We are not here to make your job enjoyable, sorry kid. TLDR; a ridiculous wait for food and drinks and terrible service. «Shoutout» to that whiny, glasses-wearing blond bus boy. Thanks for ruining our vibe.
Anna H.
Évaluation du lieu : 5 Queens, NY
Redeemed my Birthday Free 3 course meal and drink tonight with the company of my dad. I always request a booth because I like the cushioned seats. Me and my dad were greeted by our server Ryan O. He was very suggestive and knowledge of the menu/drinks which was indeed a plus for me. I knew that Applebee’s had a lot of new dishes added to their menu and Ryan O. was nice to bring over a menu of the new additions so I can review it. He was very attentive and friendly personality always checking-in to see if our food was good and how we enjoy it. Drink: Blackberry Sangria… oh wow, Ryan O. was right that its very yummy and easy to drink Appetizer: Sriracha Shrimp *safe for me to eat no peanuts in this dish… pheewww* omg it was soooo yummy bedded on these crispy wonton wrappers I believe Entrée: Full Rack of Smoky Chipotle Ribs… omg very delicious and *pat, pat* for choosing this delicious sauce mmmmmmm Dessert: Apple Chimi Cheesecake… damn it was huge and thank god my dad helped me eat it… very delicious as well Thank you for your excellent service because it makes me actually want to come back more besides getting my free birthday coupon every year! Make sure he’s there when you are dining in…*hands down amazing*!
Kirsten B.
Évaluation du lieu : 2 Flushing, NY
Every time I’ve been here, service has always been extremely slow. They’re way too expensive for what they have to offer. The very limited vegetarian options(and almost non-existant vegan options) they have aren’t great. I’ve only been in here because I was with groups of people too afraid to try anything different from what they were used to. I’d be happy if I never set foot in here again.
Eric F.
Évaluation du lieu : 4 Flushing, NY
Best SERVICE, very friendly ! Every time I go visit this apple bees I get my food quickly and don’t have to wait long like in other places, even when it’s packed !!
Matthew R.
Évaluation du lieu : 3 Maspeth, Queens, NY
Your typical Applebee’s located in the Bay Terrace Shopping center. I do like the North Queens-centric decorations, with of course, a focus on Bayside itself. Staff was friendly and attentive. Food was well cooked and flavorful. Their beer selection is a bit short, but adequate. Good coverage by televisions for most of the seating.
Briaunté W.
Évaluation du lieu : 4 JAMAICA, NY
I came here for a healthy lunch alternative. Our server Adam was polite but disappeared a lot. He was all over the place working tables all over the restaurant. There was barely anyone here so I’m not sure what took him so long to come to our table. I enjoyed half a Turkey, Bacon & Avocado Sandwich with a small Tortilla Soup. It filled me up & then some. The choose«any two combos» are great. Such healthy & low caloric options to choose from. I didn’t feel deprived with the meal I had.