Get new management! Worst service I’ve ever experienced at a restaurant. Good was good. But horrible service obliterated any desire to go back. This is a management issue. Our waitress was in tears. All the servera were running, literally.
Ml D.
Évaluation du lieu : 2 Billings, MT
A complete trainwreck. This place is becoming an embarrassment for downtown billings. Where is the management? Are the owners aware? Look at the reviews here and elsewhere. You stand a fair chance of negligent service, waiting well over an hour for your food. Do not get a table if there are more than 2 or 3 tables already seated! Even then it’s going to be a little bit risky. Will not return anytime soon.
Steve W.
Évaluation du lieu : 3 Billings, MT
Went to TEN for the first time last night at the invitation of my elderly step-father and mother. Only one person in our party of 4 had been there previously. We were seated immediately when we arrived at 6:30(there was only one other occupied table). The staff was friendly and took the time to introduce us to TEN. Water and bread(which is way too crisp/hard) was delivered right away along with menus. 3 of us ordered a glass of wine from a pretty good wine menu while the 4th a beer. The drinks were delivered shortly. I was glad to see different shaped wine glasses for the Merlot and Pinot Noir. Beer had a chilled class. Nice touch. Ordered our meal– Smoke Kurobuta Cowboy Chop, Pan Fried Trout, Chicken Picatta, and Lobster Ravioli. Unfortunately, it took the meal more than 30 minutes to arrive. Seriously, there was only one other table. All were pleased with their meals, although the Andoille Grits with my chop weren’t hot. We ordered Triple Layer Chocolate Terrine and Dirty Chai Bread Pudding to share for dessert. Really disappointing. Very small portions, and I’ve had better bread pudding, well, pretty much everywhere else. It looked like croutons pasted together and was dry. Overall, not a bad night. John, the server, was very attentive and friendly. Atmosphere is certainly ok. Nice wine list. I was most disappointed with length of time to receive the food and the value for the price. Personally, I think they’re trying too hard to be elite.
Danette O.
Évaluation du lieu : 3 Ballantine, MT
This is not my first fine dining experience. However it will be my last at Ten. There were 6 in my party, celebrating my retirement. We started the evening with cocktails, the server being polite and prompt, having the need to brush up on his sommelier skills, we were encouraged by his announcement of research done to keep up with the seasonly changing menu!(how about training your servers) We placed our orders first for appetizers, then dinner. The appetizer(3) shared between the 6 of us were enjoyable and nicely presented. The three women ordered the soup du jour(lobster bisque) with enthusiasm, the men the wedge salad. The bisque was horribly over salted! How does a restaurant of this caliber serve a soup that is over salted? As far as the salad, very disappointing, iceberg with«May Tag» Blue cheese, that’s it! Not sugared pecan bits or thin crisp green apple slices! Not even bacon! Dinner was a mix from fish and chips(Greasy, large but greasy) to Kobe beef filet, very good. However the 16 oz buffalo t-bone, not to be confused with the bison also on the menu, was small and thin. The New York cut of the Kobe beef was thin, though marbled had much gristle. The salmon… Having been told it came from Idaho! We had to ask again and affirm that it was indeed wild caught. Wish we had all ordered the salmon. It was cooked beautifully. And finally the snapper. I’m certain you should never cover a delicate piece of fish with heavy gravy! Even if you do call it Pontchartrain! Where was the fish? Overall a 500.00 meal plus tip seemed very disappointing for the outcome of the meal! I’m sorry but you need a new chef!
Jeff L.
Évaluation du lieu : 5 Bozeman, MT
This may be the best restaurant in Billings, if not all of Montana. I had a really great experience here and I hope to try it again soon. Not everything is perfect, but I was impressed nonetheless. For one, TEN actually makes a legitimate crab cake with actual pieces of lump blue crab! I was amazed! I have gotten so used to having terrible crab cakes outside of Maryland that I usually don’t bother ordering them. But when these beauties showed up, I was glad that I did! Really delicious, and legit. Other appetizers were good as well. The charcuterie plate had some very good soppressatta and cheese, and the Walk in the Woods was interesting and tasty. My main course was the filet, which was cooked to perfection and delicious. I had a potato and cheese beer soup, which I was really looking forward to but which I ultimately found disappointing. Not enough cheese flavor, too much beer flavor in my opinion. For dessert, I had a plate with assorted chocolate concoctions. I don’t remember the name of the dessert, but it was beautiful to look at. Some of the components were probably too ambitious and were lacking in execution(chocolate anise cupcake, chocolate panna cotta with no sugar, chocolate Pepsi), but it was still one of the most interesting desserts I had eaten in a long time.
Brian F.
Évaluation du lieu : 5 Santa Clarita, CA
Great ambience with an even better food and wine selection. A definite try if passing through Montana or just a nice night out if your a local. Will be back, hopefully sooner than later.
Crystal Q.
Évaluation du lieu : 5 Idaho Falls, ID
Came her for Sunday brunch had the crap cakes Benedict which was delicious. I especially loved the choice of a side of meat with your meal. Get the sausage links they are house made and absolutely amazing. The coffee is press coffee and so yummy.
Sarah R.
Évaluation du lieu : 3 Aurora, CO
Atmosphere and service is terrific. The specialty cocktails are delicious. I recommend the Spiced Cherry Mojito. They use their own house cherries and it tastes like cherry pie! Entrees could have been better. I had the Surf ‘n Turf and my husband had the New York Strip. For a state known for it’s beef it was cooked average. I highly recommend going there for a drink and appetizers.
Taylor B.
Évaluation du lieu : 5 Billings, MT
Came here with a fairly large(7) group for dinner on a Sunday night. The interior looks great, sort of a modern take on old school American luxury. The server, while seemingly a little nervous, was very helpful and knowledgeable, not to mention good with the children in our party. I ordered their signature filet, and it was excellent. The crab butter on top didn’t overpower the steak, like a béarnaise sauce can and the potato cake and garlic spinach that accompanied the steak were both delicious. I had heard mixed reviews of Ten since it opened but I was very happy with the meal I had there.
Laci S.
Évaluation du lieu : 2 Orlando, FL
So disappointed. We have tried the bar menu twice now and both times our food was cold and hard as if it had been sitting a while. In fact our food was delivered to a shelf close to where we were sitting until someone had time to deliver it. It did not taste well, it tasted old. The wine is always great. Although our server did not administer a proper wine presentation, which we would have appreciated.
Brittany T.
Évaluation du lieu : 4 Sidney, MT
Eating at the 10 restaurant is an experience! The chef is amazing and the staff really takes care of you. Sometimes it’s nice to go out and have a really nice dinner and I love that you can do this right from your hotel. We had a great meal and honestly I was shocked it wasn’t busy in there because the food was great!
Jeff L.
Évaluation du lieu : 1 Napa, CA
Go to Walkers or head to Jakes! We had been to the bar before, but not the dining room — so gave it a try. Overall, just mediocre experience. The waitress was nice, but there was an air of body odor and it was not coming from our table. The meal was COLD from appetizer to steak to hot??? Apple crisp. The New York strip steak was grisly — didn’t think you could find one that way; the fried mac cheese had no flavor. A VERY bland event for the taste buds. Ambience was nice, but food not a quality value for the Price!
Brandon G.
Évaluation du lieu : 5 Los Angeles, CA
This review is for the bar, to include food from the full menu: I’ve been here three times now over the course of two months, and I have had a very pleasant experience every time. The bartenders Trevin, Rae, and Greg are all wonderful, kind, and fun to talk with(sorry if I’m butchering the spellings of your names!). They also each provided guidance and offered suggestions about the drinks and food on the very ample menu. I’ve had the salmon(excellently prepared and had a really delicious accompaniment), the pecan-crusted pork loin(also excellent and was a favorite), the Caesar salad I’ve had twice and I love that the romaine is not cut up for you but more of an event than Caesar salads usually are! I’ve also had the desserts: the donut thing which is crazy good, but super filling. I still ate the whole damn thing by myself. I also had the shortbread dessert that wasn’t bad, but I’d not order that again. Disappointing. On one night during one of my trips, they had live, classical music, which really added to the ambience of the bar itself. Which, incidentally, is really beautiful. While sitting at the bar the restaurant is located just across from the bar seating area. The restaurant ambience is striking! It’s hard to believe that one is in Billings Montana. However the staff is not at all pretentious, as one may expect from such a high-end looking environment. Lastly, the cocktail menu offers a lot of fun drinks, there’s a very comprehensive wine list, and I enjoyed trying local brewery beers. Of course, I plan to come back during my visits to the Billings area and I highly recommend TEN bar or restaurant,(unless of course you’re someone who just orders a bowl of Mac and cheese when you dine out).
Brian L.
Évaluation du lieu : 4 Ridgefield, WA
Had dinner at TEN two nights in a row while staying at the Northern. The menu features a mouth-watering assortment of steaks, seafood, game meats and pastas. Night 1= Pecan crusted Pork loin w/Caesar salad starter. OMG, get this! Just get it. Night 2= locally sourced Lamb Chops. Accompanied by a creamy Rosemary Polenta, you’ll figure heaven can’t be better than this. Prices per entrée were not low, nor not too high but be aware that soup or salad is ala carte, and while they add to your dining experience, they also add to your bill. Dessert menu was priced too high despite the delicious sounding offerings, but dessert is easy to skip when you’ve got entrees this pleasing. Service= very good. Granted the restaurant wasn’t busy, but I was attended to quickly. Overall this place comes with a high recommendation and it’s worth it. The food is exceptional, and I really wanted to try every item on the menu. I’ll eventually work my way through :-)
Stephanie S.
Évaluation du lieu : 3 Los Angeles, CA
For the bar. I went last night and there were a few people there. The bar tender was nice and apologetic when he told me they were out of Oban.(!). I thought how can you be out?!? Must carry enough back up. So I went with Glenfiddich, okay decent sub. Nice venue, décor. I guess only problem with ambience was it was a bit sedate which may be perfect for those looking for a quiet place to have a drink with a friend. I’ll go back, maybe next time for dinner!
Sara H.
Évaluation du lieu : 5 Molt, MT
You don’t go here for dinner, you go here for an experience! We just tried out the new menu, it was all delicious, there is not another restaurant in Billings like it. My husband had the beet salad to start, wow, if you love beets its a must try. I had the bean soup, it was actually a much larger portion than I expected and it too was yummy. For dinner we both had the lamb, I’m not sure what kind of magic sauce was on it, but wow, I could bathe in it. For dessert we had the bread pudding, it was not what I was expecting but still quite yummy. Chef Tim and his team really has something special going on here, and I think only more amazing things will come from TEN. Oh and our service was lovely.
Amber E.
Évaluation du lieu : 4 San Diego, CA
Beautiful restaurant and bar. Had a lively crowd and even live music(a classical guitarist one night and live band another) when we were there. Service was prompt and friendly. They have happy hour daily 4 – 6, with $ 1 off drinks, and appetizers on the lounge menu discounted to $ 10. My cousin had the flat iron steak, and it was really good. I already had dinner, but tried the MT Old Fashioned w/their signature cinnamon cherries, and it was strong, but well made.
Tammy M.
Évaluation du lieu : 2 Billings, MT
I am really disappointed. I booked reservations there for a business dinner. We arrived on time and were seated immediately. That’s where it all fell apart. First, some of us sat for 10 – 15 minutes before we were asked for our drink orders. Then, we waited another 20 minutes for our drinks. Then another 20 before we were even told the specials. After the specials were given to us, the waitress walked away. Literally walked away before we could even get her our orders. When we finally DID place our order, we waited over an HOUR for our food. The reason? Apparently, they had a large party who just walked in with no reservation, and apparently, according to the waitress, the kitchen wasn’t prepared for it. Excuse me? If you want to open a fine dining restaurant, you have to be prepared for situations like this. It’s going to happen. I was told the kitchen was small and the orders had overwhelmed them. Huh? You don’t have to be Gordon Ramsay to know that if you are going to do gourmet food, you have a large kitchen and more than one chef who can handle the capacity! When we finally got our food, my fish was lukewarm at best. One other person in our party had the same dish and his fish wasn’t even cooked all the way through. While the staff was obviously upset at the way things were going in the kitchen, it could have been handled much better. They offered us free desserts, which was a nice gesture. But by the time we were finished with our dinner, we had been there for almost four hours. Most of them waiting for our salads, soups and entrée’s. Sorry. I really wanted to like you. Probably won’t be coming back.
Janet S.
Évaluation du lieu : 4 Billings, MT
So, after sharing a poor dining experience here on Unilocal,we were contacted by TEN staff, who offered a complimentary dinner as an apology — and to assure us that they had remedied the problems we encountered at our first visit there. We took them up on it — and were very pleasantly surprised. We were treated like royalty. The service, food, wine and drinks were all excellent. Based upon other fine dining establishments here in Billings, I am not quite ready to give TEN5 stars, but if I could give 4.5 I would. And when we return for another dinner, I will be happy to upgrade my rating — IF service is just as good as it was when the staff knew they needed to impress us this last time :) Kudos to the management for recognizing what needed to be changed. And thank you for a wonderful complimentary evening. It was greatly appreciated — and WEWILLBEBACK!
Kristi M.
Évaluation du lieu : 4 Fort Collins, CO
For the most part, TEN is a win in my book. The huckleberry martini I had was great(although one is enough from a sweetness perspective). We also had the brussel sprouts which were very good, but also on the heavy side. I wasn’t expecting that. Our service… We had an attentive waiter that gave us the happy hour pricing even though we missed the deadline. We had called ahead to ask when the HH was and whoever answered said it was 4 – 7. We arrive around 6:20 and were disappointed to hear it ended. I guess they recently changed their hours to 4 – 6 on the happy hour. As I said, they fixed it but it was slightly disappointing that we were only able to have one drink on the HH pricing. Overall, I find this to be a great restaurant and would give it another shot. Why not?